Having not been too impressed with Estate Agents in the past I was very pleased with the service recieved at Romans. Charlotte was very helpful and always delt with my requests well and very promptly. Overall we were very happy with the service and in particular the way in which Charlotte looked after us.
My only fault with Romans is the very high admin fees which seem to be based on rental amount and not actual work done. For example our inventory was done by the landlord yet no admin fee was adjusted for this.
Anyway, the high fees were my only issue and if you are looking for a good estate agent then Romans is a good choice.