“By far the worst letting agency...”
1 Star Review
Jan 04,2021
By:
'Somaya'
Jan 04,2021
Branch: Birmingham, 85-89 Colemore Row
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: B1
Branch: Birmingham, 85-89 Colemore Row
Lettings (as a Tenant)
Rent PCM: £900
Postcode: B1
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By far the worst letting agency I have dealt with. Account Managers answer calls under aliases names so they don't have to deal with follow up questions. What an absolute joke!! This company employs sociopaths not normal staff.
This is my second month of renting with Fleet Milne, the account manager in question is incredibly rude, unhelpful and dishonest. I have requested many items and fixtures required for the flat, keep getting told it will be resolved and a contractor will attend the property to fix the issues, nothing has materialized except from false promises with zero follow up.
Do not waste your time with this company, nothing more than a fancy logo. Will definitely not be renewing my lease with them again.
follow up review 05/02/2020
Christmas has been and gone- finally had a toaster, microwave and hoover delivered.
The washing Machine has been broken for over a month as well as the heater not working in the living room since I moved in. The account manager I was dealing with previously Patricia Linares has left (or has been sacked) probably due to her incompetency. New account Manager doesn't seem any better off, probably be another month before i get a washing machine. Just wanted to put it out there that renting with this agency will cause you nothing more than a headache.
Final update 31/12/2020
Moved out second week of November with a £400 cleaning charge for Fleetmilne. The flat hadn't been cleaned prior to me moving and by no means was it 'dirty' when I moved out. Outrageous to say the least that for 2 bedroom flat a £400 surcharge was applied. New tenants have moved in with the same advice of rent as seen. My question is the lack of mortality for a company like this to operate under. DO NOT RENT from Fleetmilne unless you are prepared to be HIT by ridiculous charges as much. Be Aware!
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