When looking to buy a rental property I only viewed one as I had seen a lot of other properties previously for a different purpose. Joe initially was my contact and was very realistic in what to expect re purchase price etc. He obviously knew the sellers position and initially things went smoothly. When we hit a problem both Joe and Mandy helped the dealings along to a final satisfactory outcome. Church Gribben also handled the lettings side and this was handled swiftly and efficiently. I felt that they were being honest with me throughout the whole process and that we had a good rapport.