Prompt and efficient first response from the Agency. The Staff Member quickly understood our requirements and offered a good, appropriate selection of properties for viewing. Accompanied viewing meant that we were able to ask relevant questions and have them answered immediately. No problems organising a second viewing and subsequently dealt with our offer for purchase very effectively. Ability to point us in the direction of other local agencies was most useful as , especially was the link within Preston Baker, to their own \'lettings\' department. Appreciated a regular follow up / update regular contact by the Agent. All in all we had a very successful, pleasant experience and felt very well supported by friendly, knowledgeable and highly competent staff. As far as looking for property and the purchasing process can be an enjoyable experience, then this Agency and in particular Helen Jollands made it so for us.