The Bairstow is the worst agency ever. I STRONGLY DO NOT RECOMMEND THEM!!! Before you decide to use their services, please read feedback as they will cheat on you and not providing services as they should as per contract.
First of all, Leyton Bairstow agency decline to deal with our issues (as our local agent) as they simply did not want to and that was their damn duty.
Secondly, they do not manage any repairs etc, you must wait ages and at the end nothing is done. They always state that they must have landlord consent while landlord is completely not cooperative person. They should push him to do the stuff as per contract but they are too lazy and do not show the will to do anything to help you in dealing your tenancy matters. They charge so much money (more then 400) for nothing. I should start that they sold us a defective product, and nobody takes responsibility for that, they knew that the property is with high dampness level and need proper refurbishment. They told us it was refurbished just before we moved. Well, it was painted but in a very provisional way as all the shit started to come out after a month. Everything was done very bad and they did not want to change that.
DO NOT RENT THROUGH THEM! I swear they are cheaters and cannot provide proper service (any service).
What agent could do to change your mind?