From the time I met Luke, when he showed my wife, daughter, and myself around the above house, I can report that all of us were impressed with him. He was polite and courteous and answers any question with what appeares to be an honest and straightforward answer. Where he didn\'t know an answer he phoned and got answers immediately, or phoned back later with the requested information. He kept us updated with the situation the Vendor was experiencing, and was a very professional agent in all ways. It was a refreshing change to meet a man in this industry who could be trusted to do what he sais would be done, and done properly.