Waterlooville, PO7
5/5, 304 reviews
97% recommended
98% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

https://bernardsestates.co.uk

“a good bunch of people at this Estate ag......”

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Dec 09,2020
Minithumbup
Chris
Martin
By: 'jeff'
Dec 09,2020
0 people found
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a proactive group of people at this Estate agents, it was a long chain that was troublesome at times but we got there in the end
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Opening Hours
Address

Bernards Estate Agents
47 London Road
Waterlooville
Hampshire
PO7 7EX
023 9223 2888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £22,000 £3,216,000
Lettings 100% 96% £650 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 12 1 172 3 67 3 28 2
Areas covered
  • PO6
  • PO7
  • PO8
  • PO9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA Move With Us
Latest Properties
Images & Videos

“Rental Property...”

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Jan 17,2024
Minithumbup
Josh
By: 'JJ'
Jan 17,2024
0 people found
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I have used Bernard’s now for many years regarding my rental property, they have always been very professional and very helpful....
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“Brilliant Estate agency, the team were great.......”

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Jan 12,2024
Minithumbup
Josh
Thomas
By: 'CT'
Jan 12,2024
0 people found
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Brilliant Estate agency, the team were great. They delivered that was promised!...
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“New Tenancy...”

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Jan 02,2024
Minithumbup
Josh
By: 'Louise'
Jan 02,2024
0 people found
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Josh kept us informed at every stage about the progress of the tenancy. He was quick to answer questions and respond to our requests or enquiries....
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“Helpful Agent...”

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Dec 20,2023
Minithumbup
Josh
By: 'Paul'
Dec 20,2023
0 people found
this helpful
Josh was very helpful all the way through the letting process....
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“Excellent Outcome from the Waterlooville Office....”

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Dec 05,2023
Minithumbup
Josh
By: 'Roger Evans'
Dec 05,2023
0 people found
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Josh has been excellent in communications and action in securing us a tenant in our 1-bedroom flat....
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“I have recently sold a property using Bernards......”

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Dec 01,2023
Minithumbup
Thomas
By: 'Mr Brazier'
Dec 01,2023
1 people found
this helpful
I have recently sol a property using Bernards Estates in Waterlooville and I cannot fault the service I received. Tom was professional, efficient and honest in every aspect of the sale which is what I needed for a quick sale. I would not hesitate in ...
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“Quick to respond to concerns, solution orient......”

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Oct 30,2023
Minithumbup
Thomas
By: 'Tawanda'
Oct 30,2023
0 people found
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Quick to respond to concerns, solution oriented individual. Glad to work with you Josh....
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“Great Experiance with Bernards. Very Good Com......”

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Sep 09,2023
Minithumbup
By: 'Del Morley'
Sep 09,2023
0 people found
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Great Experiance with Bernards. Very Good Communications and i was kept upto date through the sale by Diamie. She Updated Me every step of the way even when she was on holiday....
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“So far had a great experience with Bernard's ......”

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Aug 31,2023
Minithumbdown
By: 'Amanda Hill'
Aug 31,2023
0 people found
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So far had a great experience with Bernard's Emma has been great and very Helpful, its been stress free so Thank you Team...
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“Super impressed with the professionalism and ......”

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Aug 24,2023
Minithumbup
Chris
By: 'Natalie'
Aug 24,2023
0 people found
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Super impressed with the professionalism and the help we have had. Would highly recommend...
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“Rob May (mortgage adviser) and Luke McNally p......”

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Aug 18,2023
Minithumbup
Luke
By: 'Mark Cheyney'
Aug 18,2023
0 people found
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Rob May (mortgage adviser) and Luke McNally prior to Rob could not have been more helpful and supportive throughout the whole mortgage process. Genuinely brilliant service. I would definitely recommend and use again....
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“Everything went really well.Many thanks to Ro......”

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Aug 16,2023
Minithumbup
Thomas
By: 'Patricia'
Aug 16,2023
0 people found
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Everything went really well.Many thanks to Rob for sorting the mortgage without any hitches,really felt we were in safe hands.Also big thanks to Tom in sales ,sorting out all my calls ,staying patient I know I can be trying sometimes lol,also ...
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“It has been a pleasure dealing with Bernards ......”

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Aug 11,2023
Minithumbup
Chris
Martin
By: 'John Stowell'
Aug 11,2023
0 people found
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It has been a pleasure dealing with Bernards in regard to the sale of my late father's house. They whole team have been proactive throughout the sales process. Highly recommended....
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“Superb, professional service...”

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Aug 06,2023
Minithumbup
Martin
Matthew
By: 'Alex'
Aug 06,2023
0 people found
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Martin came out to value my property & we agreed a price. Matt took amazing photos & posted a reel on instagram. My house looked so good I wanted to buy it myself! They had 6 viewings in under a week & 3 offers. I’ve started packing up already. ...
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“Chris is an excellent sales manager . Very go......”

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Aug 04,2023
Minithumbup
Chris
By: 'Ruth'
Aug 04,2023
0 people found
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Chris is an excellent sales manager . Very good communicator and thorough in his work...
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“Very professional and easy to deal with....”

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Aug 02,2023
Minithumbup
By: 'Paul'
Aug 02,2023
0 people found
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Very professional and easy to deal with. Kept me up to date with every aspect of the sale....
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“A very professional organisaton. Quick to re......”

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Aug 01,2023
Minithumbup
Chris
By: 'Elizabeth'
Aug 01,2023
0 people found
this helpful
A very professional organisaton. Quick to respond to requests. Found us a tenant very quickly and checked all references. Very good communication skills. I would recommend....
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“Happy customers...”

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Jul 25,2023
Minithumbup
Martin
Thomas
By: 'Peter'
Jul 25,2023
0 people found
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The whole experience was professional and friendly. We were kept informed about the purchase of our house throughout and we were happy we went with Bernards. All staff greeted us by name when we entered the branch and we felt they were genuinely interested in ...
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“Would like to thank diamie for her hard work in ......”

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Jul 21,2023
Minithumbup
By: 'Jodie'
Jul 21,2023
0 people found
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Would like to thank diamie for her hard work in getting our Sale through stress free .Diamie was very professional throughout the whole process . Thank you...
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“Reassurance....”

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Jul 19,2023
Minithumbup
By: 'Philip Dennison'
Jul 19,2023
0 people found
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Diamie helped by keeping me informed of progress through good and bad times....
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“Excellent service from start to finish, this was quite a ......”

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Jul 19,2023
Minithumbup
By: 'MARK'
Jul 19,2023
0 people found
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Excellent service from start to finish, this was quite a complicated sale but Diamie was absolutely brilliant, going above and beyond expectations and keeping us informed of progress on a daily basis. Can't recommend them highly enough....
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“Above and beyond...”

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Jul 19,2023
Minithumbup
Thomas
Chris
By: 'Ann'
Jul 19,2023
0 people found
this helpful
Having used Bernards for our property requirements for a number of years now, I would highly recommend their services, and the fact that they go above and beyond - recentlyl calling me to know about post that had gone to a previous address which was ...
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“Amazing company!...”

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Jul 18,2023
Minithumbup
Thomas
By: 'Mhari'
Jul 18,2023
0 people found
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Amazing company! Helped with a lot when wasn't sure on what I was doing as a first time landlord. Would highly recommend....
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“Fantastic experience all round, Tom and Chris......”

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Jul 18,2023
Minithumbup
Thomas
Chris
By: 'Harvey'
Jul 18,2023
0 people found
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Fantastic experience all round, Tom and Chris have always been spot on. Would reccomend...
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“Chris, Thomas, Diane and the rest of the Team we’re super helpful and helped us unders......”

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Jun 13,2023
Minithumbup
Thomas
Chris
By: 'Martin'
Jun 13,2023
0 people found
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Team we’re super helpful and helped us understand what was going on and feel comfortable all the way through the process. You will be in good hands using Bernard’s...
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“Used Bernard’s previously to sell a property ......”

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May 26,2023
Minithumbup
Chris
By: 'Helendw1975'
May 26,2023
0 people found
this helpful
Used Bernard’s previously to sell a property & they were great & have just been as good this time . Very supportive both selling & purchasing property. Great communication & has kept me updated through this process , Tom & Chris have been great Would recommend both for selling & buying a ...
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“Very professional agents. They kept us up to ......”

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May 19,2023
Minithumbup
Luke
By: 'Phil'
May 19,2023
0 people found
this helpful
Very professional agents. They kept us up to date with weekly progress calls. They also helped with good house clearance contacts...
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“Excellent service from Thea and her team....”

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Dec 14,2022
Minithumbup
By: 'Ian Barrowcliffe'
Dec 14,2022
0 people found
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Excellent service from Thea and her team. Nothing was too much trouble and communications were always prompt. Very pleased with our purchase and would recommend Bernards to anyone looking for a professional service....
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“4 sales lost due to buyers found by Bernard's...”

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Oct 23,2022
Minithumbdown
By: 'Emma'
Oct 23,2022
2 people found
this helpful
If I could retract a previous positive review I would. Bernard's lost us FOUR sales since March 2022. They found us 3 separate buyers who pulled out after 10 days or so, for unknown reasons. The fourth occasion it was our buyer who was selling through Bernard's when ...
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“We are very happy with Luke He organise ever......”

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Oct 21,2022
Minithumbup
Luke
By: 'Yiannis'
Oct 21,2022
0 people found
this helpful
We are very happy with Luke He organise everything for us even when he was on holidays Strongly recommend !!...
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Staff picture Luke
Staff picture Martin
(91)
Staff picture Thomas
(47)
Staff picture Matthew
(33)
Staff picture Daniel Byrne
(18)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes
wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to
consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property
Ombudsman.

What will happen next?

? We will send you a letter acknowledging receipt of you complaint within three working days of receiving
it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will
review your file and speak to the member of staff who dealt with you. A formal written outcome of our
investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate
review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints
procedure, before being submitted for an independent review.
Last updated at 9:49 AM 17/07/2019 by allAgents

Awards won by Bernards Estate Agents, Waterlooville PO7 7EX



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Bernards Estate Agents

Branch - Waterlooville, PO7