Sophie was very helpful and friendly. She recommended a property to us which we loved instantly. After five year of moving around London, it was refreshing to be shown a property the agent felt would actually be suited to us. Would definitely recommend dealing with Sophie.
The rest of the process was pretty standard, no negative feedback but I recall thinking the fees were more expensive than what we paid before.
We had one minor issue on the day where the agency told us we wouldn\'t be able to move in until after 5pm after previously being told earlier which was frustrating as we had a moving van aranged. After a bit of back and forth this was sorted in the end.