92% lettings valuation accuracy
81% lettings fee satisfaction
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Latest Reviews
Featured Review
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reviewed by 'Darcey'
Featured Review
a
reviewed by 'Morgan, she is great'
Featured Review
a
reviewed by 'Lucy'
Featured Review
a
reviewed by 'Belen'
Featured Review
a
reviewed by 'Mariella'
19th Nov 2020
reviewed by 'Robert Macfarlane'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 92% | 81% | £600 | £2,595 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 59 | 29 | 0 | 0 | 0 | 0 | 5 | 5 |
Areas covered
- Maida Vale
- Kentish Town
- Queens Park
- Regents Park
- Kings Cross
- CamdenHollowayArchwayHampstead
- Holburn
- Notting Hill
- Tufnell Park
- Belsize Park
- St Johns Wood
- Ladbroke Grove
- Baker Street
- Paddington
- Bayswater
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
a
May 27,2019
May 27,2019
0
people found
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Black Katz were very helpful right from the get go. When we first spoke to them, they took us round three houses that they thought might be appropriate for us, from these houses, we found the house that we decided to rent. The whole process ...
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Comment on agent fees
Did not have to pay agent's fees because of a deal that Black Katz was running.
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May 30, 2019
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(1)
Darcey,
Many thanks for your review - much appreciated.
Really pleased you were happy with the service Caley provided.
Regards,
Andrew Black
Director ...
Featured Review
a
Mar 08,2019
Mar 08,2019
0
people found
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I am very satisfied for service , fast good feedback and easy communication, during onsite view on time and very get 100% help....
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Comment on agent fees
Good, not expensive
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Mar 09, 2019
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(1)
Many thanks for leaving a review, we work really hard at providing good customer service.
Thanks again.
Andrew Black
Director ...
Featured Review
a
Nov 30,2018
Nov 30,2018
0
people found
this helpful
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I have been using Black Katz for 15 years now and think they are brilliant. They have always found me really good tenants and made sure my property is always occupied. Zia and Caley in Camden are like old friends and I really value their professionalism ...
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Comment on agent fees
The fees are fair
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Featured Review
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Feb 01,2019
Feb 01,2019
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They were really efficients and helpfull with us. The workers are really nice, proactive and they give you really quick response about everything....
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Feb 04, 2019
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Belen,
Really appreciate your positive comments.
Thanks.
Regards,
Andrew Black
Director ...
Featured Review
a
Jan 15,2018
Jan 15,2018
0
people found
this helpful
this helpful
Black Katz have been a pleasure to deal with. They found tenants for our two flats quickly, and were very flexible and helpful when renovations delayed our timings. They dealt with all administrative issues efficiently and promptly and I would not hesitate to recommend them....
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Comment on agent fees
On a par with other agents.
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Nov 19,2020
Nov 19,2020
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I walked into Black Katz Camden with zero expectations except the ones I'd inherited from my previous encounters with estate agencies. The staff at this branch could not have done more to not only completely exceed those expectations, but set an entirely new standard for ...
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Nov 23, 2020
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Robert,
Many thanks for the review, much appreciated. Sam and Zia will be really pleased you had a great service. Thanks again.
Regards,
Andrew Black
Director ...
Sep 25,2020
Sep 25,2020
0
people found
this helpful
this helpful
I had been looking for a place to live in London for months and needed to move in extremely quickly. The staff member Lisa Onion, helped me complete and provide all the paper work with such speed and efficiency as well as made sure I ...
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Sep 28, 2020
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Cavin,
Many thanks you your review. Lisa will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew Black
Director ...
Sep 14,2020
Sep 14,2020
0
people found
this helpful
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Really poor as an agent. Lacked all sense of organisation or ownership when problems arose. Their one and only goal was to get viewings done and contracts signed before they abandoned any responsibility. They next resurfaced only once notice had been given and at this ...
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Sep 17, 2020
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Jshdhgd,
I am very sorry that you feel the need to complain. We work very hard to provide the very best service which is why we get a lot of positive reviews. Please provide the property address and more details and we will look into matters. Apologies again that you feel the need to complain.
Look forward to hearing from you.
Regards,
Andrew Black
Director ...
Nov 19,2019
Nov 19,2019
0
people found
this helpful
this helpful
Horrible experience. The guys from the crouch end office are nice and helpful. However wait until you got to move out. Its been 37 days since we moved and we haven't yet received our deposit. No photos of damages te deductions- not answering to emails after ...
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Nov 27, 2019
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Fuen,
I am sorry for any delay with the return of your deposit which you have now received. We have now looked at our internal systems and have made a change with the aim that deposits can be returned even quicker.
Regards,
Andrew Black
Director ...
Jan 10,2019
Jan 10,2019
0
people found
this helpful
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Great team, great communication, great support.
Overall, very impressed with their overall service from start till move in. Thank you for all your help....
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Feb 04, 2019
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Yasin,
We really appreciate your feedback
Regards,
Andrew Black
Director ...
May 02,2018
May 02,2018
0
people found
this helpful
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After a few weeks of many tiring viewings wherefrom six on this particular day, I have to admit that you'll not find better client service anywhere else than with Gary. He kindly listens to what you are exactly looking for considering the price range without ...
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Comment on agent fees
Good
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Feb 05,2018
Feb 05,2018
0
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I've been a landlord and client of BlackKatz for over 20 years and have always found them to be very helpful & efficient. Their ability to regularly attract good tenants has been impressive.
Both Pip & Karen have always been very diligent with renewals and overall administration.
I ...
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Comment on agent fees
Fair
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Jan 17,2018
Jan 17,2018
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Caley was friendly and down to earth. As soon as we enquired about properties in Tufnell Park within our price range he took us to two straight away. Caley was helpful answering all my questions and communicating information from the landlord. For the great service ...
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Comment on agent fees
Obviously no one likes fees but from what i have paid before the fees seemed reasonable.
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Jan 11,2018
Jan 11,2018
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I highly recommend Black Katz Camden. They have sourced excellent tenants for me since 2012. The tenants have been really respectful of the property and have always paid on time. Zia, the Manager, is very efficient, friendly and delivers. I recently sent in the keys and ...
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Comment on agent fees
Yes, a fair fee rate.
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Jul 03,2017
Jul 03,2017
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Absolutely blown away by the service that these guys offer. They were brilliant right from the start and didn't stop searching for places for me. This gave me such confidence as I was moving to London for the first time as a young grad....
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Comment on agent fees
Agent fees were very low and fair for London agencies.
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Apr 20,2017
Apr 20,2017
1
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I came to Black Katz Camden having had a wonderful experience with their London Bridge office two years ago. The staff at Black Katz are friendly, honest, transparent and efficient. I was able to arrange multiple viewings on the same day with Charlie, and the ...
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Comment on agent fees
Much lower than the average London agency
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Apr 12,2017
Apr 12,2017
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Charlie has been very helpful and available, gave some good advice and helped us getting a wonderful place at a great deal, would totally recommend....
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Mar 29,2017
Mar 29,2017
0
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Fantastic agency in central London. They helped us move three times from a small studio flat to a bigger 2-bedroom apartment. They were really responsive, helpful and willing to go an extra mile to find us the perfect flat. Also, dealing with landlords can be ...
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Comment on agent fees
The fees are not the lowest in London, but they provide excellent value for the money.
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Dec 11,2016
Dec 11,2016
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Although Blackatz didn't manage to let my flat this time, they did try very hard and were excellent at keeping me informed and giving helpful feedback....
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Comment on agent fees
Good
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Nov 21,2016
Nov 21,2016
0
people found
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We have used Black Katz for a couple of years now, and they are excellent. They have always found us fantastic tenants, and they are very thorough with their reference checking process. I highly recommend using Black Katz because they are really professional, and I ...
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Comment on agent fees
Good.
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Nov 15,2016
Nov 15,2016
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This review is from the current tenants at 27 Balcombe Street. We were really comfortable with Adam Ebraheam and he answered all of our questions when he showed us around the property. He went beyond what the average estate agent would do to ensure that we ...
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Comment on agent fees
The standard fees
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Oct 31,2016
Oct 31,2016
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A very smooth experience and a team who helped answer all of my questions. I was impressed at the rates they charged, compared to other Estate Agents who were much less helpful....
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Comment on agent fees
Good value for money
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Oct 30,2016
Oct 30,2016
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Finding a flat is the most stressful process, specially in London, but Black Katz, and specially Adam, made it a lot simpler. From the moment I got in touch with them, I was immediately able to go and see a flat and reserve it....
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Oct 28,2016
Oct 28,2016
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As a student, searching for property can be daunting but Black katz were honest, knowledgeable and friendly. Our experience with Gary and his colleague (forgot his name sorry!) was excellent and the details were explained clearly so there were no surprises. 10x better than my ...
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Comment on agent fees
Seem reasonable for London.
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Aug 03,2016
Aug 03,2016
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Caley has been super helpful from start to finish. Always available and nothing was ever too much trouble. Recommended highly....
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Comment on agent fees
Agents fee's are standard with this kind of tenancy process.
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Jul 20,2016
Jul 20,2016
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I have been coming to Black Katz every year since I moved to London. This is the 8th year and the fourth flat which they have helped me find. The agents, management and admin staff are all very friendly, professional, efficient and understanding. Unlike other ...
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Comment on agent fees
The fees are reasonable considering how quick and hassle free the process is
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May 17,2016
May 17,2016
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It was our first time renting. We were fairly nervous and kind of clueless. But the black Katz team in the crouch end office did everything for us. They made the move very easy and were more than happy to answer and queries we had....
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Comment on agent fees
Good considering all the work they did for us
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May 10,2016
May 10,2016
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I like Caley's technic. He listens and understands the need. So he will know what you would like or not so you don't waste your time by going on multiple viewings. He is also very funny!...
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May 06,2016
May 06,2016
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We've initially dealt with Raj, who was extremely helpful and let us view the apartment twice before we decided that we did indeed want the flat (he found it for us after telling him what we were looking for, and it was spot-on the first ...
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Comment on agent fees
There were no agents fees due to a promotion they had going on. And that really did mean no fees; nothing hidden or shady.
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Mar 30,2016
Mar 30,2016
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While other agents were offering tiny places for an enormous amount of money –claiming that this is the renting market in NW1 and I wouldn't be able to find better options–, Black Katz found for me a two bed flat with the best quality/price ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:09 PM 25/07/2016 by allAgents
