Alton, GU34
4.9/5, 815 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

“We definitely will recommend this agency and ......”

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Dec 02,2020
Minithumbup
Richard
By: 'Ganene'
Dec 02,2020
2 people found
this helpful
We definitely will recommend this agency and Richard Santos the agent that handled our rental was amazing...very professional and a nice person.
We rented through this agency for 4.5 years and never had any upset or problems.
Got on to our deposit return straight after we moved it! Brilliant...5 stars
Mrs Higgins
Was this helpful? Yes
By: Tim B
Dec 03, 2020
Thank you for being a first class tenant over the last 5 years and for taking the time to write your kind review detailing your experience. We are very grateful to you and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards

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Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £3,000,000
Lettings 91% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
173 1 224 3 210 1 193 0 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“We started our house search with Polly from W......”

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Jan 14,2021
Minithumbup
Polly
By: 'Darren'
Jan 14,2021
1 people found
this helpful
We started our house search with Polly from WPR and the service throughout has been excellent. Having dealt with a number of agents I cannot recommend WPR highly enough.We will not hesitate to use again in the future....
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By: Tim B
Jan 15, 2021
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Thank you very much for the kind review of the fantastic Polly at WPR Alton, we really appreciate you sharing your thoughts. I hope you absolutely love your new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have known the firm for some years so they ......”

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Jan 11,2021
Minithumbup
Richard
By: 'Robert'
Jan 11,2021
2 people found
this helpful
I have known the firm for some years so they were my first choice when the tenant left. I received good advice on the level of rent achievable and there was good communication throughout....
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By: Tim B
Jan 12, 2021
View all comments (1)
Thank you very much for sharing your thoughts on Warren Powell-Richards and for your comments on working with Richard who heads up our letting team, we are very grateful and appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Rented through WPR for almost a decade and al......”

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Jan 07,2021
Minithumbup
Richard
By: 'Sofia'
Jan 07,2021
2 people found
this helpful
Rented through WPR for almost a decade and always find them to be courteous and professional, especially Richard who always responds promptly and goes the extra mile to help. Would happily recommend!...
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By: Tim B
Jan 12, 2021
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Hello and thank you very much for your recommendation and for taking the time to write your review featuring Richard who heads up the WPR Letting team, we are very grateful to you. Thank also for being such a great client of our company, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I was so grateful to Clare and Clive, we purc......”

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Jan 05,2021
Minithumbup
Clare
Clive
By: 'Katie Johnson'
Jan 05,2021
2 people found
this helpful
I was so grateful to Clare and Clive, we purchased our new home via Clare and she put us at ease when our agent was pressuring us. Clare was great from the first viewing to completion, honest, reliable and helpful. Clive was also a great ...
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Was this helpful? Yes
By: Tim B
Jan 06, 2021
View all comments (1)
Hello, Happy New Year and many congratulations on securing your super new home. I hope you are very happy there and that 2021 is kind to you. Thank you very much too for taking the time to share your thoughts on working with Clare and Clive. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very professional service...”

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Dec 16,2020
Minithumbup
Richard
By: 'PW'
Dec 16,2020
2 people found
this helpful
Richard was extremely helpful in securing our tenancy of a lovely home despite the complications of a move during lockdown. We were impressed with his professionalism, patience and attention to detail. Have no hesitation in recommending WPR for buying, selling or renting in the Alton ...
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By: Tim B
Dec 16, 2020
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Hello and thankyou for the super review of Richard who heads up our WPR Lettings team. I hope you are very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards - excellent letting agents....”

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Dec 15,2020
Minithumbup
Richard
By: 'Rosemary'
Dec 15,2020
2 people found
this helpful
Warren Powell Richards have made the task of letting an older property which is 120 miles from my home as easy as it could possibly be. I have received excellent advice and service. The property was let within a week or so of its' marketing. Totally ...
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By: Tim B
Dec 16, 2020
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What a kind review of Richard, thank you very much and thank you too for picking us at WPR from the crowds to look after your property, we are very appreciative, Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Truly Exceptional Client Service (Thank You!)...”

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Dec 11,2020
Minithumbup
Richard
By: 'Laura'
Dec 11,2020
5 people found
this helpful
We are long-standing rental clients of Richard Santos at the Alton branch of Warren Powell Richards, and there’s a reason for it—no one is more responsive, helpful, considerate, and works harder for his clients than Richard! Truly, he is an exceptional agent in ...
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Was this helpful? Yes
By: Tim B
Dec 16, 2020
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This really is a very kind review of you to post, thank you very much. Thank you too for being such a great client of our Company, Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare has been great from start to finish, gu......”

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Dec 10,2020
Minithumbup
Clare
Clive
By: 'Rose'
Dec 10,2020
2 people found
this helpful
Clare has been great from start to finish, guiding us through our first house purchase. She was proactive in chasing both solicitors and always kept us updated. We had confidence she was on it to get us through the process as quickly as possible and ...
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By: Tim B
Dec 16, 2020
View all comments (1)
Hello and thank you very much for the kind review featuring Clive and Clare. We are very grateful to you and hope you are delighted with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant Service from Warren Powell-Richards...”

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Dec 09,2020
Minithumbup
Richard
By: 'Catherine'
Dec 09,2020
4 people found
this helpful
I have dealt with Warren Powell-Richards over a number of years, as a Landord and I would like to praise their professionalism and efficiency. In particular, Richard Santos in the Lettings Department at the Alton Office has done an incredible job in sourcing some wonderful ...
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Was this helpful? Yes
By: Tim B
Dec 10, 2020
View all comments (1)
Thank you for being such a great client of our company and for you ongoing support. We are really very grateful to you. It's also kind of you to have shared your thoughts on this website. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service all round...”

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Dec 08,2020
Minithumbup
Clare
Polly
By: 'Tom'
Dec 08,2020
1 people found
this helpful
Clare was great throughout my purchase, from the initial viewing right up until now, waiting to collect the keys! :) Clare was always quick to respond to any question I had and checked in regularly to ensure I was ok and things were going smoothly. When ...
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Was this helpful? Yes
By: Tim B
Dec 10, 2020
View all comments (1)
What a super review of Clare and Polly, thank you very much. How exciting being just about to pick your keys up, I hope you are very happy with you new home and enjoy a super first Christmas there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Letting agent 10/10...”

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Dec 03,2020
Minithumbup
Richard
By: 'Liam'
Dec 03,2020
1 people found
this helpful
Absolutely can't recommended this agent enough. The last 19/20 months were an absolute pleasure. The flat I rented was very well priced and the few dealings that I thankfully had with Richard were top class. Any issue that I had was resolved immediately. If I was ...
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Was this helpful? Yes
By: Tim B
Dec 04, 2020
View all comments (1)
Thank you very much for the kind review of Richard and detailing your experience of dealing with WPR Lettings, it's much appreciated. We wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We definitely will recommend this agency and ......”

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Dec 02,2020
Minithumbup
Richard
By: 'Ganene'
Dec 02,2020
2 people found
this helpful
We definitely will recommend this agency and Richard Santos the agent that handled our rental was amazing...very professional and a nice person. We rented through this agency for 4.5 years and never had any upset or problems. Got on to our deposit return straight after ...
read full review
Was this helpful? Yes
By: Tim B
Dec 03, 2020
View all comments (1)
Thank you for being a first class tenant over the last 5 years and for taking the time to write your kind review detailing your experience. We are very grateful to you and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very helpful when i was finding a......”

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Nov 23,2020
Minithumbup
Richard
By: 'L'
Nov 23,2020
1 people found
this helpful
Richard was very helpful when i was finding a property to rent, he has a very capable and professional approach. He was very patient on viewings and communicated very well throughout the whole process....
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Was this helpful? Yes
By: Tim B
Nov 26, 2020
View all comments (1)
Hello and thank you very much for your kind review featuring Richard who heads up the WPR Lettings Team. It's very good off you to have shared your thoughts. I hope you are very happy in your home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Made the whole process quick and easy...”

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Nov 18,2020
Minithumbup
Richard
By: 'William'
Nov 18,2020
3 people found
this helpful
Made the whole process quick and easy was able to see a place we liked, the next day we put in the deposit and had everything moved with great communication along the way....
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By: Tim B
Nov 18, 2020
View all comments (1)
Thank you very much for your kind review featuring Richard who heads up WPR Lettings in Alton, we are very appreciative. I hope you are super happy in your new home, very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...

“Very helpful...”

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Nov 17,2020
Minithumbup
Clare
Clive
By: 'Rudi'
Nov 17,2020
4 people found
this helpful
Clare was the agent for the sellers of the property we purchased. She was helpful, polite and always up to speed on the detail of progress of the transaction, keeping in regular contact. Clive stepped in towards the end as holiday cover and he was ...
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Was this helpful? Yes
By: Tim B
Nov 18, 2020
View all comments (1)
It's great to hear that you have successfully landed your fab new home and we all hope you will be very happy there. Thank you very much for taking the time to share your thoughts on Clare and Clive, it's great to see them get you recognition. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Efficient, effective and easy to work with...”

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Nov 15,2020
Minithumbup
Richard
By: 'Ion'
Nov 15,2020
3 people found
this helpful
Over many years, I have always found Warren Powell to be efficient and effective as well as being pleasant and easy to work with....
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By: Tim B
Nov 16, 2020
View all comments (1)
Thank you very much for your review. Short, sweet and right on the money, we are very grateful to you as we are for trust in instructing us to act as your letting agent. Very best wishes and regards, TimB, Senior Partner, Warren Powell-Richards ...

“Thank You...”

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Nov 13,2020
Minithumbup
Richard
By: 'Alex'
Nov 13,2020
1 people found
this helpful
This is the first time I’ve rented so really didn’t know what to expect and was worried I’d find everything far too daunting with not knowing what to expect or do. However, Richard was very friendly and extremely helpful from day one ...
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Was this helpful? Yes
By: Tim B
Nov 16, 2020
View all comments (1)
Hello and thank you very much for taking the time to write your kind review featuring Richard who heads up WPR Lettings. It's good to hear that Richard managed to make the process easy for you. I hope that you are very happy in your home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional service...”

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Nov 06,2020
Minithumbup
Richard
By: 'Susan'
Nov 06,2020
2 people found
this helpful
Professional service We rented through Warren Powell Richards for 8 years. Though we dealt with the landlord directly on all maintenance issues the staff at WPR were friendly, efficient and helpful....
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By: Tim B
Nov 09, 2020
View all comments (1)
Hello and thank you for taking a few minutes to write you review featuring Richard and his colleagues at WPR Letting in Alton. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I couldn’t feel anymore grateful to have call......”

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Nov 06,2020
Minithumbup
Richard
By: 'emma'
Nov 06,2020
4 people found
this helpful
I couldn’t feel anymore grateful to have called Warren Powell Richards and had Richard answer the phone. He was warm professional and knowledgeable from the offset. Most importantly of all he was very understanding to my situation and accepted me when other agents judged. ...
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By: Tim B
Nov 09, 2020
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What a super review of Richard who heads up the WPR Lettings team. We are very grateful to you and hope that you will be happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful agent who regularly pushed solic......”

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Nov 05,2020
Minithumbup
Clare
By: 'Adam'
Nov 05,2020
4 people found
this helpful
Very helpful agent who regularly pushed solicitors to get our purchase over the line! Would definitely go to Claire in the future....
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By: Tim B
Nov 09, 2020
View all comments (1)
Thank you very much for posting your review featuring Clare at WPR Alton, we are very appreciative but most of all hope that you will be very happy with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, helpful and overall amazing attitud......”

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Nov 05,2020
Minithumbup
Richard
By: 'Jason'
Nov 05,2020
2 people found
this helpful
Friendly, helpful and overall amazing attitude towards tenants. Never anything to big for Richard to help with and has never refused to help us with anything....
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By: Tim B
Nov 09, 2020
View all comments (1)
Great to hear that Richard has taken such good care of you during your tenancy. We are very grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I can’t praise Clare high enough she helped u......”

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Oct 31,2020
Minithumbup
Clare
By: 'Jackie'
Oct 31,2020
4 people found
this helpful
I can’t praise Clare high enough she helped us through a very difficult time selling my late mothers flat, if it wasn’t for Clare’s hard work the sale of the flat could have fallen through, she is certainly an asset to Warren ...
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By: Tim B
Nov 02, 2020
View all comments (1)
Thank you very much for the super review featuring Clare at WPR Alton and also for picking us at WPR to act as your agent. We really appreciate both your business and you taking the time to share your experience. I'm delighted to hear that all went to plan and wish you all the very best in these challenging times, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A delight to work with.I have known Nick War......”

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Oct 28,2020
Minithumbup
Nick
Polly
By: 'Shelley'
Oct 28,2020
4 people found
this helpful
A delight to work with. I have known Nick Warren for over thirty years and throughout that time, he's been the consummate professional. Guided by his advice and then Polly Gillett, Partner, I managed to be put into contact with a great buyer. The deal ...
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By: Tim B
Oct 29, 2020
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What a very kind review of my colleagues Nick and Polly, it is very kind of you to have shared your thoughts and to have recommended our company. We are also very grateful to you too for picking us from the crowds to act as your agents. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was most helpful, polite and always ......”

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Oct 14,2020
Minithumbup
Richard
By: 'Deirdre'
Oct 14,2020
5 people found
this helpful
Richard was most helpful, polite and always keeping us informed of the search for tenants and the successful placing of our new tenants. He took good safety measures doing Covid-19. We would happily recommend Richard and his Agency....
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By: Tim B
Oct 15, 2020
View all comments (1)
Hello and thank you very much for the supportive review of my colleague Richard Santos who heads up WPR Lettings and for your recommendation of our company. We are very grateful to you. Thank you also for picking Warren Powell-Richards from the masses to act as your letting agent, we appreciate you business. Regard and best wishes, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“Couldn’t find any fault with Richard he is po......”

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Oct 12,2020
Minithumbup
Richard
By: 'Karl'
Oct 12,2020
3 people found
this helpful
Couldn’t find any fault with Richard he is polite and helpful with any questions and very professional, would definitely recommend with any service as we had a smooth transition....
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By: Tim B
Oct 14, 2020
View all comments (1)
Hello and thank you very much for your kind review of Richard who heads up our WPR Lettings team. We really appreciate your recommendation and wish you all the best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard at the Alton office made my move a qu......”

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Sep 29,2020
Minithumbup
Richard
By: 'David'
Sep 29,2020
4 people found
this helpful
Richard at the Alton office made my move a quick and smooth operation. Highly professional and always available to answer my queries. A superb Estate Agency giving the industry a good name....
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By: Tim B
Sep 30, 2020
View all comments (1)
What a fantastic review and comment about our humble company, thank you very much. I hope you are very happy in your new home, very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...

“Richard has been fantastic, cannot fault any......”

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Sep 18,2020
Minithumbup
Richard
By: 'Kathleen'
Sep 18,2020
5 people found
this helpful
Richard has been fantastic, cannot fault anything! He found us our perfect home and we are absolutley delighted. Working in the in the industry myself, I have been exceptionally impressed by his professionalism and efficiency. Thank you very much. Kathleen and Caleb...
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By: Tim B
Sep 21, 2020
View all comments (1)
What a kind and supportive review, thank you very much, we really appreciate you sharing your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic service as always from WPR...”

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Sep 09,2020
Minithumbup
Richard
By: 'David'
Sep 09,2020
5 people found
this helpful
Fantastic service as always from WPR and in particular Richard in the Alton office. He is such a reliable professional, always answering our queries with understanding and empathy, no matter how silly our question! He is the bench mark for how it should be done....
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By: Tim B
Sep 09, 2020
View all comments (1)
What a super review of my friend and colleague Richard who heads up WPR Lettings, thank you very much. We really appreciate these reviews so I'm very grateful to you for taking the time to share your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Dear Richard,Thank you to your Very quick to......”

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Sep 04,2020
Minithumbdown
Richard
By: 'Dorothy'
Sep 04,2020
6 people found
this helpful
Dear Richard, Thank you to your Very quick to respond to my email. Much needed documents were needed Thanks very much Dorra...
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By: Tim B
Sep 04, 2020
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Thank you for your 5 star rating on this allAgents website, we are very grateful to you and I'm pleased that Richard was able to supply you with the documents that you needed. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“What did I like about Warren Powell Richards ......”

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Sep 03,2020
Minithumbup
Polly
Nick
By: 'Nick'
Sep 03,2020
5 people found
this helpful
What did I like about Warren Powell Richards ? Firstly, Nick Warren made was a realistic and pragmatic valuation of my property. Incidentally, Nick's valuation was lower than the other 4 valuations which I received. Secondly, Polly Gillert was my single point of contact thereafter and I ...
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Was this helpful? Yes
By: Tim B
Sep 04, 2020
View all comments (1)
Hello and thank you very much for your detailed comments regarding working with Nick & Polly and for taking the time to share your thoughts. We really appreciate these reviews and also your decision to pick our WPR Alton team to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Clive
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Staff picture Tim
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Staff picture Polly
(169)
Staff picture Nick
(35)
Staff picture Richard
(403)
Staff picture Clare
(114)
Staff picture Jo
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Staff picture Karen
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Staff picture Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34