Ealing Broadway, London, W5
4.4/5, 73 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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2022 allAgents Estate & Letting Agents Awards


“I have been searching for nearly a month and all ......”

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Feb 02,2010
Minithumbup
By: 'Jonida'
Feb 02,2010
0 people found
this helpful
I have been searching for nearly a month and all other agencies have messed me about so much that when I contacted Northfields I didn't think that would be any different. In fact only 2 days being registered with them I found the perfect family house thanks to Rachel Young. She listened to what my specifications were and showed me in total 3 prospective places and the 2nd one was the one. Whereas with other companies some used to e-mail me the list and never bother chasing it up or taking my details and never bothering returning my call. Arghhh I'm nearly 8 months pregnant and if I had not contacted Northfields I would have probably found myself homeless when the baby arrives. So yeah great great customer service.
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Opening Hours
Address

Northfields
20 New Broadway
Ealing,London
Greater London
W5 2XA
020 8280 9600

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £725,000
Lettings 100% 99% £1,500 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 19 2 9 0 16 1 3 0
Areas covered
  • W5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent Relocation Agent Network
Latest Properties

“I recently sold a property using northfields ......”

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May 05,2022
Minithumbup
Leah
By: 'Jonathan'
May 05,2022
0 people found
this helpful
I recently sold a property using northfields estate agents with some quite stressful complexities in the sale. I dealt with Leah at the ealing broadway office as my agent and she was outstanding in the whole process, going above and beyond with offering advice and ...
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“Leah Verasammy - Outstanding...”

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Apr 04,2022
Minithumbup
Leah
By: 'Liam'
Apr 04,2022
0 people found
this helpful
We bought our house with Northfields and the agent was Leah Verasammy from the Ealing Broadway office. Leah was outstanding throughout and I would highly recommend her. She is very easy to get on with and really understands how to deal with people on both ...
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“Amazing Estate Agent...”

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Mar 21,2022
Minithumbup
Leah
By: 'Anna'
Mar 21,2022
1 people found
this helpful
I recently purchased a flat in Ealing with Northfields Estate Agent. I would like to thank the whole team for their help and professionalism. I am especially grateful to Leah Verasammy for her dedication and transparency, for keeping me informed at all times and for ...
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“I bought a property in South Ealing with Nort......”

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Mar 02,2022
Minithumbup
Leah
By: 'Joao Bernardo Barreto-Kuhlbrodt'
Mar 02,2022
0 people found
this helpful
I bought a property in South Ealing with Northfields. Leah Verasammy was excellent when it came to communications and administrative work regarding the purchase of the apartment. Throughout the whole process she was never ambiguous and only gave good honest assessments. She is also very ...
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“Amir has been exceptional and as an overseas ......”

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Aug 04,2021
Minithumbup
Amir
By: 'Brian'
Aug 04,2021
1 people found
this helpful
Amir has been exceptional and as an overseas landlord, he was alway there for us and helped secured excellent tenants...
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By: Beth
Aug 27, 2021
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Thank you Brian for your review. Amir was really pleased to help you and thank you for your lovely comments. ...

“I am very happy with the service provided by ......”

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Jul 08,2021
Minithumbup
Indiana
By: 'Justyna'
Jul 08,2021
0 people found
this helpful
I am very happy with the service provided by Indiana from Northfields Although I found my rental property elsewhere, Indiana was really helpful, was replaying promptly for all messages and super nice all the time!...
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By: Beth
Aug 27, 2021
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Thanks for the review Justyna. I hope that you are happy in your new home and we look forward to helping you again when you are next looking - we'd love to find you the perfect place! ...

“I would like to express my sincere gratitude to Indiana Jhuti...”

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Jun 17,2021
Minithumbup
Amir
Indiana
By: 'Julie Qureshi'
Jun 17,2021
0 people found
this helpful
I would like to express my sincere gratitude to Northfields, namely Indiana Jhuti who has gone above and beyond her duties to assist me in my search for a new rental house. This maybe just a house for anyone reading this but for me it's ...
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By: Beth
Aug 27, 2021
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Thanks so much for your very kind words and for taking the time to leave such a lovely review Julie. I hope that you are now feeling very settled in your new home and you know where we are if you need us! Our team are always ready to help and advise and it is so lovely to see that recognised in the review you have left. ...

“Efficient and professional service with an ex......”

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Mar 30,2021
Minithumbup
By: 'Estelle Kershaw'
Mar 30,2021
0 people found
this helpful
Efficient and professional service with an excellent understanding of what we were looking for. Would highly recommend others to use this agency...
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By: Beth
Aug 27, 2021
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Thanks for taking the time to leave us such a lovely review Estelle. ...

“Excellent service throughout. Accurate valuat......”

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Mar 12,2021
Minithumbup
By: 'Ross'
Mar 12,2021
0 people found
this helpful
Excellent service throughout. Accurate valuation. Every time we called they knew who we were & which property. Very professional, attentive, caring agency. I would recommend them...
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“Thank you Alejandro...”

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Dec 22,2019
Minithumbup
By: 'Sylvanie'
Dec 22,2019
0 people found
this helpful
Alejandro did the evaluation for my apartment. He was so helpful and professional. He explained everything to me in details , and nothing was too much trouble for him.. thank you. This is the second time I'm using this agency and I will continue to do ...
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“We have had a great experiance using Northfie......”

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Nov 03,2019
Minithumbup
By: 'Westley'
Nov 03,2019
0 people found
this helpful
We have had a great experience using Northfields in Ealing Broadway. Selling our shared ownership flat has been challenging but Alejandro and his team have been incredibly helpful and always on call every step of the way....
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By: Beth Gregory
Nov 12, 2019
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Thank-you very much for your review. We really appreciate you taking the time to give us your feedback. We're so pleased you were happy with everything and will pass on your kind comments to Alejandro. ...

“Alejandro Munoz carried out a valuation of th......”

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Oct 28,2019
Minithumbup
By: 'Raymond'
Oct 28,2019
0 people found
this helpful
Alejandro Munoz carried out a valuation of the property known as Flat 6 @ 48 Kenilworth Road, Ealing, London W5 3UH. Helpful and informed, his views and opinions were insightful and accurate. I am indebted to him. Recommended without reservation, Raymond Gallagher...
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By: Beth Gregory
Oct 29, 2019
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Thank-you very much for your recommendation, Raymond. Alejandro is pleased to have helped. Thank-you again. ...

“Reliable and efficient...”

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Oct 14,2019
Minithumbup
By: 'Kirsty'
Oct 14,2019
0 people found
this helpful
Overall the process was reliable and efficient. Alejandro kept me informed throughout. As I do not live in London, it was particularly helpful that he could organise visits to the property for work which needed to be done as part of the sales process, as ...
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“I sold my flat in Greystoke House W5 and Alej......”

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Oct 02,2019
Minithumbup
By: 'Rose'
Oct 02,2019
0 people found
this helpful
I sold my flat in Greystoke House W5 and Alejandro was very supportive throughout the process and went the extra mile from start to finish. Their fees were very reasonable and due to their service am I now using them to sell another property of ...
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By: Beth Gregory
Oct 09, 2019
View all comments (1)
Thank-you very much Rose. We really appreciate your kind words and you taking the time to leave us a review. Thank-you also for choosing to work with us again. We're so pleased that you've been happy with everything. Thanks again! ...

“So good that I bought two properties! Dealt w......”

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Sep 16,2019
Minithumbup
By: 'sanjay'
Sep 16,2019
0 people found
this helpful
So good that I bought two properties! Dealt with Alejandro who provided a consultancy-led approach in identifying two excellent properties for rental investment. His negoaition skills were supereme and the asking price was reduced significantly. I have no hesitation in working with him on my ...
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By: Beth Gregory
Sep 17, 2019
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Thanks very much for your review Sanjay. We think Alejandro is fantastic too but it's always really great to hear it from someone else! We're so pleased that you were happy with everything. Thanks again. ...

“Both Alejandro and George from the Ealing Bro......”

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Sep 14,2019
Minithumbup
By: 'Rachel'
Sep 14,2019
0 people found
this helpful
Both Alejandro and George from the Ealing Broadway branch were fantastic with our recent flat purchase - patient with us and persistent in the chain when they needed to be. Outstanding, hardworking and responsive which is just what you need during the stressful process of ...
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By: Beth Gregory
Sep 17, 2019
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Thanks very much for your review Rachel. We really appreciate you taking the time to recommend us. We're so pleased to hear that you were happy with your experience at Northfields. Thanks again. ...

“Very friendly and helpful, pushed things along and kept me ......”

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Sep 09,2015
Minithumbup
By: 'Raj'
Sep 09,2015
0 people found
this helpful
Very friendly and helpful, pushed things along and kept me updated with important news. Very responsive and stayed on top of everything. Crucial in helping me secure the flat....
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“Amit was very helpful throughout the whole process of purchasing ......”

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Sep 09,2015
Minithumbup
By: 'buyer'
Sep 09,2015
0 people found
this helpful
Amit was very helpful throughout the whole process of purchasing the property. He always returned my calls in a timely manor. He was also helpful with retrieving the information from the vendor. Additionally, he kept me updated on the progress or if there was any ...
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Comment on agent fees
As a buyer I have not paid any fees.
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“Amit and his team were excellent from the very start, ......”

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Sep 09,2015
Minithumbup
By: 'Ali'
Sep 09,2015
0 people found
this helpful
Amit and his team were excellent from the very start, after having a sale fall through with a different estate agent we were understandably very anxious, But the team from Northfields were very understanding and supportive. Great service, friendly team. Would definitely recommend to family ...
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“I went to Northfields after I was unhappy with the ......”

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Aug 26,2015
Minithumbup
By: 'Jon'
Aug 26,2015
0 people found
this helpful
I went to Northfields after I was unhappy with the amount of people my previous estate agents had got to view my property in 3 months. Northfields basically had four times the amount of people come round within just one month. Amit was the main person ...
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“I have just completed on a purchase through Northfields and ......”

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Jun 12,2015
Minithumbup
By: 'Fraser'
Jun 12,2015
0 people found
this helpful
I have just completed on a purchase through Northfields and I am very impressed with how they managed the whole transaction. I had trouble acquiring finance at a rather crucial point in the transaction and whilst Northfields stressed the need to remedy the issue asap, ...
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“Finding your perfect new home can be quite stressful, especially ......”

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Aug 17,2014
Minithumbup
By: 'Anda'
Aug 17,2014
0 people found
this helpful
Finding your perfect new home can be quite stressful, especially when you're trying to move into a new place in less than a week, but Northfields have made sure that everything runs smoothly. From organising viewings for us to meeting the landlord and signing the ...
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By: Colleen, Marketing Manager
Aug 18, 2014
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Hi Anda, Thank you so much for your positive feedback! We're thrilled that George was able to help you find just the right place while keeping the process as stress-free as possible! Great news! We hope you love your new home and feel free to contact us if you need anything else. ...

“Charlotte was incredibly professional, ensuring a smooth process and effectively ......”

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Apr 30,2014
Minithumbup
By: 'Colin'
Apr 30,2014
0 people found
this helpful
Charlotte was incredibly professional, ensuring a smooth process and effectively working with both parties. Charlotte was great at keeping up the pace of the transaction and making sure any potential issues with swiftly resolved....
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By: Colleen, Marketing Manager
Apr 30, 2014
View all comments (1)
Thank you Colin! I've passed your comments onto Charlotte so she knows to keep up the good work! Thank you so much for taking the time to give us your feedback. Your opinion really helps us to continue to improve our service! We wish you the best of luck in your new home. ...

“Promised us that the purchase should be quick as the ......”

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Apr 23,2014
Minithumbup
By: 'A'
Apr 23,2014
0 people found
this helpful
Promised us that the purchase should be quick as the vendor really wanted to sell it urgently... Time went on and the agent didn't really help much. Rarely called us back despite numerous requests to do so. Different people at the agency told us conflicting ...
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By: Colleen, Marketing Manager
Apr 24, 2014
View all comments (1)
I'm sorry to hear that you were at first not pleased with the levels of communication your received when buying your property. It is our aim to make sure that we update our buyers and sellers regularly and it is disappointing that at first you did not feel that we were achieving that aim. However, I'm delighted to know that our team was able to impress you in the end and make sure your purchase went through to completion! I will pass your comments on to the team so that we can learn where we' ...

“Excellent service from start to finish. They spent proper time ......”

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Apr 23,2014
Minithumbup
By: 'Freddy'
Apr 23,2014
1 people found
this helpful
Excellent service from start to finish. They spent proper time without rushing me to deal with my case. From initial viewing to legal proceedings. I went for a second viewing with my architect and subsequently they advised me on the best way forward. Detailed knowledge ...
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By: Colleen, Marketing Manager
Apr 24, 2014
View all comments (1)
Hi Freddy, Thank you so much for that wonderful feedback. We're so pleased to hear that you were happy with Northfields service! I'll be sure to pass on your compliments to the team and tell them to keep up the good work! ...

“As a landlord living abroad I rely on my letting ......”

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Apr 16,2014
Minithumbup
By: 'Alex'
Apr 16,2014
1 people found
this helpful
As a landlord living abroad I rely on my letting agent to provide support so that I don't have to worry about all the details associated with tenants moving out and into my property. Sophie did a good job in providing the required level of ...
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By: Colleen, Marketing Manager
Apr 22, 2014
View all comments (1)
Thanks Alex! It's always wonderful to hear such positive feedback! We'll share your compliments with Sophie - it's very motivating for our staff to get praise for a job well done! Please be sure to let us know if we can continue to be of service in future. ...

“I had a great experience with Northfield's starting with Simon ......”

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Apr 14,2014
Minithumbup
By: 'Pink'
Apr 14,2014
0 people found
this helpful
I had a great experience with Northfield's starting with Simon Thurstan. He called me on a weekly basis with houses that were available. I went to a house viewing on a Saturday and met Jasmine. The house was not for me but Jasmine recommended i ...
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Staff picture Leah
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Staff picture Amir
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Staff picture Indiana
(3)
Staff picture Matthew
(2)
Staff picture Aimee
(1)
Staff picture David
Staff picture Billy
Staff picture Rohan
Staff picture Jack

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 12:57 PM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:22 PM 28/03/2019 by Beth Gregory

Awards won by Northfields, London W5 2XA


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Northfields

Branch - Ealing Broadway, London, W5