We have recently finished renting a property through Leaders. Throughout the tenancy they were very slow to get repairs done which were requested, not only by ourselves, but by the landlord too. Some requests were ignored and some took over a year to repsond to, even for the most trivial task.
On moving out we left the house in perfect condition, and in a far better state than when we moved in, including several repairs and improvements we\'d carried out ourselves due to their inabilty to provide them. Despite this, they tried to deduct a large amount from the deposit for things that either do not need attention, or have already been attended to. They are clearly trying to rip us off.
They also have extortionate extra fees, such as tenancy renewal fees.
Not only are they bad for tenants, they don\'t keep the property in a good state for the landlord. Avoid!
What agent could do to change your mind?
Not be crooks.