Lee Jacobs was the agent who showed us around the properties. We were originally scheduled to see one but he had helpfully lined up a couple of others as well. He was very polite and friendly and demonstrated a good understanding of our requirements in the properties he chose to show us. In the end, the one we went for was one of the ones he picked out.
We dealt with Chloe Martin on the admin side of things. She was very helpful and replied promptly to all our queries.