100% sales valuation accuracy
100% sales fee satisfaction
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2024
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Nov 26,2020
Nov 26,2020
1
people found
this helpful
this helpful
Absolutely the worst experience!! As a prospective tenant, I found the Lettings Department at Huddersfield to be incredibly dishonest, rude, lacking empathy and unprofessional.
They changed a viewing last minute to a day when I work. I was told if I couldn't make the new day then it was "tough". It meant nothing that I was the first person to call about the property.
The property didn't get tenanted and went back on Rightmove so arranged another viewing. I was told the wrong day so had to rearrange another day.
The two people who work there gave contadictory information about the property. Alex said it needed some work and Lauren said it was in immaculate condition.
I applied immediately for the property and received confirmation the same day that the Landord had accepted my application. I was so happy...........until two days later receiving an e mail saying that my application had been declined. I challenged this with Lauren at the office who became very defensive and argued with me. No customer service skills at all and was lied to.
Stay away!!!
They changed a viewing last minute to a day when I work. I was told if I couldn't make the new day then it was "tough". It meant nothing that I was the first person to call about the property.
The property didn't get tenanted and went back on Rightmove so arranged another viewing. I was told the wrong day so had to rearrange another day.
The two people who work there gave contadictory information about the property. Alex said it needed some work and Lauren said it was in immaculate condition.
I applied immediately for the property and received confirmation the same day that the Landord had accepted my application. I was so happy...........until two days later receiving an e mail saying that my application had been declined. I challenged this with Lauren at the office who became very defensive and argued with me. No customer service skills at all and was lied to.
Stay away!!!
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Latest Reviews
22nd Oct 2021
reviewed by 'Janet Catherine Washington'
Opening Hours
Address
Cornerstone Estate Agents
599-601 Wakefield Road
Huddersfield
West Yorkshire
HD5 9XP
01484 428 336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £166,000 | £200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Oct 22,2021
Oct 22,2021
0
people found
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I recently sold my property through Cornerstones Estate Agents and would have no hesitation in recommending this company.
From initial contact through to sale, the service I received was brilliant. I would like to say a very big thank you to Pauline, Cheryl and the ...
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Nov 26,2020
Nov 26,2020
1
people found
this helpful
this helpful
Absolutely the worst experience!! As a prospective tenant, I found the Lettings Department at Huddersfield to be incredibly dishonest, rude, lacking empathy and unprofessional.
They changed a viewing last minute to a day when I work. I was told if I couldn't make the new ...
read full review
read full review
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Nov 06,2019
Nov 06,2019
0
people found
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Waterloo branch Huddersfield is shocking service we get lied to and repairs take weeks even months after constant complaints from us we had a leaking bath for 4 weeks now...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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