Jo has always been extremely helpful. She is quick to respond to any queries that we have and invariably sorts out any problems fairly and promptly. We have built up such a great relationship with her that when we met her this summer I felt as though I should give her a hug but had to hold back as I realized i had never actually met her! She was very welcoming and now that I have seen her at work feel that our relationship is stronger than ever.
I also have had communications with Stella and she too has been more than helpful. The whole winkworth team has never let us down and should be extremely proud of themselves!