Worcester, WR1
4.9/5, 270 reviews
98% recommended
95% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“Very efficient, kind and professional service......”

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Nov 25,2020
Minithumbup
Maria
By: 'MR'
Nov 25,2020
2 people found
this helpful
Very efficient, kind and professional service... we felt that we were in good hands throughout the whole process. Thanks again.
Was this helpful? Yes
By: Maria
Dec 17, 2020
Hi Mr Rowson, many thanks for taking the time to post a review and for your positive feedback, it is very much appreciated. We hope that you are settling in well and enjoying living in Worcester despite the Covid situation, you certainly don't have far to go to enjoy some lovely walks along the river.
Best wishes from all of us at Northwood. Maria

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Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 0 196 5 0 0 0 0 3 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“Brilliant service from Northwood. Dealt with ......”

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Jul 22,2021
Minithumbup
Lauren
By: 'Laura'
Jul 22,2021
2 people found
this helpful
Brilliant service from Northwood. Dealt with our problem quickly and efficiently. Got someone out to look at our problem on the same day which was fab and helped escalate to our landlord for action....
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By: Jonathan Edwards
Jul 23, 2021
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Hi Laura, thank you for taking the time to post feedback on your recent experience and for your kind comments. It is an inescapable fact unfortunately that domestic appliances break down from time to time and it can be very frustrating, especially with a young family to look after. We are glad though that we were able to help get things back up and running for you swiftly. Best wishes from all of us. ...

“Northwood are excellent at responding back to......”

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Jul 06,2021
Minithumbup
Lauren
Robert
By: 'Victoria Bradley'
Jul 06,2021
2 people found
this helpful
Northwood are excellent at responding back to you. We recently had an electrical fault, we let the team know and they got back to us quickly and with the details of the electrician who would shortly be in touch, and did. It wasn't long at ...
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“Great Service...”

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Jun 28,2021
Minithumbup
Jonathan
Maria
By: 'Jack Turner'
Jun 28,2021
2 people found
this helpful
Recently moved into a super flat in Diglis. Excellent service from all the team at Northwood from initial contact to sorting out a small issue through their contractor. Everyone was polite, efficient and speedy. Highly recommended to landlords and tenants....
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“OK so where to start with Northwood. First word Excellent. ......”

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Jun 28,2021
Minithumbup
Lauren
Maria
By: 'Marcus'
Jun 28,2021
4 people found
this helpful
OK so where to start with Northwood. First word Excellent. We looked at properties with a few agencies in a heated market and properties differed but service levels with other agencies were generally terrible. For example, only doing video viewings, letting tenants show you around, ...
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Was this helpful? Yes
By: Jonathan
Jun 30, 2021
View all comments (1)
Hi Marcus, Wow! Thank you for taking the time to post such comprehensive feedback and for your wonderfully positive comments. Some people tend to think that all letting agents are the same. It is genuinely heartening to hear from someone who has been on the receiving end of different service levels from different companies that the effort we all put in at Northwood to go the extra mile and give our customers a professional, helpful and friendly service, really does make a difference. We hope you ...

“Would recommend!...”

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Jun 21,2021
Minithumbup
Lauren
By: 'Danielle Degville'
Jun 21,2021
2 people found
this helpful
Excellent customer service. Friendly staff. 90% of issues solved in excellent time. Lauren has been particularly helpful in the last 12 months....
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By: Jonathan
Jun 24, 2021
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Hi Danielle, many thanks for posting a review and for your positive comments. We hope you will be very happy in your new home. Thank you for your patience with the recent shower issue. Best wishes from all of us. ...

“Boiler Repair...”

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Jun 08,2021
Minithumbup
Lauren
By: 'Adam'
Jun 08,2021
2 people found
this helpful
Had issues with the boiler at the property I rent, this was resolved quickly by Northwood. Original plumbing company could not fix the issue as the boiler was still under warranty, Lauren at Northwood arranged for the Worcester Bosch engineer to come out on the ...
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Was this helpful? Yes
By: Jonathan
Jun 24, 2021
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Hi Adam, Many thanks for posting a review and for your feedback. When a boiler goes out of action we realise how much we depend upon them and it is great that we managed to get yours back up & running again for you quickly. Best wishes, Jonathan ...

“5 Star Service...”

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Jun 07,2021
Minithumbup
Robert
Maria
By: 'Ross'
Jun 07,2021
1 people found
this helpful
From the minute we enquired about a number of properties Robert fully understood our overall requirements and contacted us to arrange a viewing for the right property (not just the first one that came available within our budget). From the viewing to application Robert and ...
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By: Jonathan
Jun 24, 2021
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Hi Ross, thank you for your review and positive feedback. We know that moving home can be a stressful time and we do everything we can to try and help make it as hassle-free and as friendly as possible. We hope you have settled in well and are enjoying your new home. Best wishes from all of us. ...

“5star Letting Agent!...”

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Jun 04,2021
Minithumbup
Robert
Maria
By: 'Derek'
Jun 04,2021
2 people found
this helpful
The whole process of moving was made so simple and easy due to the Northwood team. Everyone i dealt with was so friendly and nothing was too much trouble. Now 5 months down the line any query i have is dealt with in a timely and ...
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Was this helpful? Yes
By: Jonathan
Jun 24, 2021
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Hi Derek, Many thanks for your lovely feedback. It has been a pleasure to help and we hope you are really enjoying the property. The landlord was delighted with the hedge trim, many thanks again. With best wishes from all of us. ...

“Thank You!...”

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Jun 03,2021
Minithumbup
By: 'Heidi'
Jun 03,2021
2 people found
this helpful
A big thank you to the Northwood team for organising the upgrade of the electrics in my rental property. Excellent service and communication. Thanks, Heidi Caldicott...
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Was this helpful? Yes
By: Jonathan
Jun 24, 2021
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Hi Heidi, many thanks for your review and positive feedback. It is very much appreciated. Best wishes from all of us. ...

“Highly Recommend...”

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Jun 02,2021
Minithumbup
Robert
Maria
By: 'Andy & Kate Freemantle'
Jun 02,2021
2 people found
this helpful
Highly recommend Northwood, fantastic service, always helpful and responsive to us as landlords and our tenants. Nothing is too much trouble for the team at Northwood....
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Was this helpful? Yes
By: Jonathan
Jun 26, 2021
View all comments (1)
Hi Andy & Kate, many thanks for posting a review and for your highly positive feedback, it is lovely to learn you are so happy with the service you are receiving from us and that you recommend Northwood to others. We have spent 18 years building our professional friendly business and there is no better endorsement than one from a happy customer. Best wishes from all of us. Jonathan ...

“Everyone I dealt with was very quick to reply......”

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Jun 01,2021
Minithumbup
Robert
By: 'Connor'
Jun 01,2021
1 people found
this helpful
Everyone I dealt with was very quick to reply, helpful and I could always contact them, even with the difficulties of covid....
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“Great service, very responsive to both mine a......”

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May 31,2021
Minithumbup
Maria
Robert
By: 'D Mason'
May 31,2021
1 people found
this helpful
Great service, very responsive to both mine and my tenants requirements with any issues or queries raised. I would definitely recommend!...
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Was this helpful? Yes

“I’ve had a great experience so far with North......”

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May 29,2021
Minithumbup
Robert
By: 'Paul'
May 29,2021
1 people found
this helpful
I’ve had a great experience so far with Northwood, especially compared to other agents in Worcester. I have no complaints with them!...
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“The whole process of letting out our flat was......”

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May 29,2021
Minithumbup
Robert
By: 'Stephanie'
May 29,2021
1 people found
this helpful
The whole process of letting out our flat was extremely smooth and easy. Robert explained every step to us and was brilliant. Very professional and charming. I really recommend Northwoood....
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“100% Online & Trustworthy...”

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May 29,2021
Minithumbup
Maria
By: 'Mr Hampton'
May 29,2021
0 people found
this helpful
With a 100% online process, the team at Northwood handled my application process from start to finish and handover to the landlord absolutely seamless. Even when referees took too long to respond (or not at all) they kept me informed and got the job done. They ...
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“We moved couple of times and changed agencies......”

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May 29,2021
Minithumbup
Jonathan
Maria
By: 'Klara&Ionut'
May 29,2021
2 people found
this helpful
We moved couple of times and changed agencies but to be honest this agency seems it's not driven only by sales but with soul, so friendly and professional in the same time we are happy to rent our home through them! Rob, John and Maria ...
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Was this helpful? Yes
By: Jonathan
Jun 24, 2021
View all comments (1)
Hi Klara & Ionut, thank you for your feedback & lovely comments. It was a shame when you needed to move on from the previous property, I remember coming to drop off the keys for you during the first Covid lockdown. It has been a pleasure to help you find another home back in Worcester though and we hope you have settled in well. With best wishes from all of us. ...

“Overall excellent service...”

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May 29,2021
Minithumbup
Lauren
Maria
By: 'Jack'
May 29,2021
2 people found
this helpful
The team at Northwood have always been quick to respond via email to any queries we have had, and have been quick to organise a resolution to any issues with the property when necessary....
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“Outstanding service levels...”

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May 28,2021
Minithumbup
By: 'Jack'
May 28,2021
2 people found
this helpful
Excellent communication which is friendly and informative. Email communication second to none with prompt delivery of actions. All round excellent attitude about what they do....
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“Great Service...”

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May 28,2021
Minithumbup
Lauren
Robert
By: 'Matthew'
May 28,2021
2 people found
this helpful
We have just bought a property to let and chose Northwood Worcester after a friend recommended them. Firstly, dealing with Lauren and Rob has been a pleasure. Quick and efficient service and, most importantly, doing what they said they'd do when they said they'd do ...
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“Highly recommended....”

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May 28,2021
Minithumbup
Maria
Robert
By: 'Loro'
May 28,2021
1 people found
this helpful
Highly recommended. Very helpful throughout the whole process and responded very quickly to any concerns I had. Maria was in contact with me throughout and was very friendly and helpful. My precious estate agents were being difficult with sending over information and Northwood helpful me ...
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“Great Service - thank you!...”

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May 28,2021
Minithumbup
Lauren
Robert
By: 'Laura Ann Schirrmacher'
May 28,2021
1 people found
this helpful
I have rented my flat through Northwood for 4 years now. From the start they were clear on the process and guided me through it. Through the whole Covid pandemic, the team were extremely helpful on what this meant for me as a landlord. As far ...
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“Fantastic year of service from all the team at Northwood...”

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May 26,2021
Minithumbup
Lauren
Robert
By: 'Ros'
May 26,2021
3 people found
this helpful
Absolute first class service from everyone I have dealt with at Northwood right from the very first time I met Rob in February 2019 when I was thinking of renting out my former home. The rent guarantee scheme they offer is very secure and has worked ...
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Was this helpful? Yes
By: Jonathan Edwards
Jun 07, 2021
View all comments (1)
Hello Ros, Thank you so much for your lovely positive comments. We understand that being a remote landlord can seem daunting at times and it has been a pleasure to help with all aspects of the letting and management of your property to make it as stress-free as possible. It was particularly pleasing also to have been able to put you in touch with our mortgage broker who found a suitable re-mortgage deal for you. As a small business, we strive to give excellent service and happy customers mean th ...

“Brilliant service...”

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May 24,2021
Minithumbup
Jonathan
By: 'Jessica Allen'
May 24,2021
1 people found
this helpful
I’m pretty accomplished at managing my own properties but as my tenant left when I was in for a busy period I tried Northwood to find a tenant and manage for me for a bit. Well, I will never manage a property myself again. ...
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Was this helpful? Yes
By: Jonathan Edwards
May 24, 2021
View all comments (1)
Hi Jessica, thank you for your lovely comments and positive feedback which are much appreciated by the whole team. As a small business, customer service really is at the heart of everything we do and it is great to hear that since trying our fully-managed service, you have not looked back. Best wishes, Jonathan ...

“Excellent service, as expected...”

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May 19,2021
Minithumbup
Lauren
By: 'Emma Hayward'
May 19,2021
3 people found
this helpful
Lauren Foster is professional, polite, conscientious and shows integrity. She always ensures my properties are compliant with the latest regulations and makes sure I receive any recommendations for action within a timely manner. I can rest assured in knowing my properties are well looked after ...
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Was this helpful? Yes
By: Jonathan
May 24, 2021
View all comments (1)
Hi Emma, Many thanks for your kind comments and positive feedback, it is very much appreciated by Lauren and all of the team. You have been a landlord client of ours now for several years and it is lovely to know that you are really pleased with the service you receive for your properties. Best wishes, Jonathan ...

“I would highly recommend Northwood letting ag......”

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May 18,2021
Minithumbup
Robert
Maria
By: 'Claire'
May 18,2021
2 people found
this helpful
I would highly recommend Northwood letting agents in Worcester. They have been friendly and professional, making the process of letting my house smooth and stress free....
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Was this helpful? Yes
By: Jonathan
May 20, 2021
View all comments (1)
Hello Claire, Thank you for posting a review and for your positive feedback. It has been a pleasure for us to help with the letting of your lovely property. The new occupiers could not have been more excited when they collected the keys and the work put into preparing the property for rental has been well worth it from the letting and on-going management side of things. Best wishes from all of us, Jonathan ...

“Very helpful, would definitely use again. Hel......”

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Apr 28,2021
Minithumbup
Maria
Jonathan
By: 'KF'
Apr 28,2021
1 people found
this helpful
Very helpful, would definitely use again. Helped me at every stage of the process. Communication was great, staff were friendly. 10/10 would recommend....
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By: Jonathan
Apr 28, 2021
View all comments (1)
Hi KF, thank you for posting a review and for your positive feedback. Our main aim is to provide professional, helpful and friendly service and it is great that based on your experience, you would recommend Northwood to others. As a small business it really means a lot to us. We hope you are settling in well and that there are many sunny days ahead for the cricket. Best wishes, Jonathan ...

“A fantastic experience renting through....”

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Apr 26,2021
Minithumbup
Robert
By: 'Darek'
Apr 26,2021
1 people found
this helpful
A fantastic experience renting through Northwood Ltd in Worcester this year - very helpful and Jonathan in particular went out of his way to ensure that any issues I had were resolved quickly. Always a fast response to emails and easy to contact on the ...
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By: Jonathan
Apr 26, 2021
View all comments (1)
Hi Darek, thank you for taking the time to post a review and for your positive feedback. It is a shame that we didn't have a suitable available property for you and K within your timeframe but we hope you are settling in well to your new home and will be very happy there, Best wishes from all of us. Jonathan ...

“Well, what can we say other than now we know ......”

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Apr 23,2021
Minithumbup
Robert
Maria
By: 'Dennis Robbins'
Apr 23,2021
1 people found
this helpful
Well, what can we say other than now we know that we chose the BEST letting agent in Worcester! From the moment of personal contact with Robert Challis at Northwood, to the end of result of him finding excellent tenants for our property, it has ...
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Was this helpful? Yes
By: Jonathan
Apr 27, 2021
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Hi Dennis, many thanks for posting a review and for your lovely comments. As a small business, customer feedback is extremely important to us and also genuinely helps others to make a more informed decision when deciding which company to do business with so the time taken to post a review is greatly appreciated. We hope your new tenants are settling in well. Best wishes from all the team. Jonathan ...

“Northwood have been amazing to deal with from......”

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Dec 17,2020
Minithumbup
Robert
By: 'Kali'
Dec 17,2020
2 people found
this helpful
Northwood have been amazing to deal with from beginning to end. They made the inital process so easy and have been swift and professional throughout. They are such a friendly team and it has been a pleasure to get to know them over the course ...
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By: Jonathan Edwards
Dec 17, 2020
View all comments (1)
Hi Kali, thank you so much for posting a review and for your kind comments. Where did those 2 years go? - it seems like only yesterday that you and Tom were moving in. Thank you also for looking after the flat so well. It looked lovely on the video tour, almost like a show home. Wishing you both every happiness in the future from all of us at Northwood. Jonathan ...

“Northwood were incredibly helpful in finding ......”

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Nov 27,2020
Minithumbup
Maria
By: 'Eleanor'
Nov 27,2020
2 people found
this helpful
Northwood were incredibly helpful in finding us a property to suit our needs. The team are very approachable and responsive to emails/calls....
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Was this helpful? Yes
By: Jonathan Edwards
Dec 17, 2020
View all comments (1)
Hi Ellie, Thank you so much for sparing the time to post a review and for your positive feedback. It has been a pleasure to help you and Richard find and secure a property and we hope that you will both be very happy in your new home. If there are any issues along the way (after the initial teething issues that are hopefully now sorted), we are here to help. Best wishes from all of the team. Jonathan ...
Staff picture Jonathan
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Staff picture Maria
(52)
Staff picture Robert
(56)
Staff picture Lauren
(10)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

Awards won by Northwood, Worcester WR1 1SA


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Branch - Worcester, WR1