Universal Square, Manchester, M12
4.7/5, 2384 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction
Springbok Estate Agents in Manchester

“They are amazing they help people look for pr......”

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Nov 20,2020
Minithumbup
By: 'Ikrah'
Nov 20,2020
0 people found
this helpful
They are amazing they help people look for properties if you need to find properties they direct you straight away and they help search for you
Was this helpful? Yes
By: Springbok Customer Services
Nov 24, 2020
Thank you for taking the time to leave a review. We have passed your feedback to the relevant team members. We are really pleased to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services

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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £10,000,009
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 3 8 1 1100 50 1006 38 54 51
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“Vicky Coffey has been great...”

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Nov 27,2020
Minithumbup
By: 'Sophie Adcock'
Nov 27,2020
0 people found
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Vicky Coffey has been great, kept in touch throughout the negotiation and made the process very smooth and easy , especially since she was dealing with me as the 'middle man'. Will look forward to using them again in the future !...
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“Josh is a great asset to your company very pr......”

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Nov 27,2020
Minithumbup
Josh
By: 'Paul atkinson'
Nov 27,2020
0 people found
this helpful
Josh is a great asset to your company very professional and always on the ball. Very pleased with his dedication...
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“very straight forward easy to work with and d......”

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Nov 25,2020
Minithumbup
Ben
By: 'Christopher Mailley'
Nov 25,2020
0 people found
this helpful
very straight forward easy to work with and deal done very quickly, excellent all round service would highly recommend to anyone...
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By: Springbok Customer Services
Nov 25, 2020
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Thank you so much for taking the time to review us! We are so happy to hear that you had excellent service provided throughout and are grateful to hear that you would recommend us to others. We have passed your feedback over to Ben. All the best! Warmest Regards, Springbok Customer Services ...

“Excellent service from the very first point o......”

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Nov 25,2020
Minithumbup
By: 'Karen Dainty'
Nov 25,2020
0 people found
this helpful
Excellent service from the very first point of contact through to the sale of the house. Very prompt and efficient service and I felt in safe competent hands. Thank you to Ahmed and the team for all of their help in successfully selling my house ...
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By: Springbok Customer Services
Nov 25, 2020
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We are so pleased to hear that you feel you had excellent service from us throughout. We will certainly pass your feedback over to Ahmed and the team. We wish you all the best with the sale going forward! Warmest Regards, Springbok Customer Services ...

“Good experience...”

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Nov 25,2020
Minithumbup
Lewis
By: 'George'
Nov 25,2020
0 people found
this helpful
Had property listed within days and first viewings few days later. Buyer found within 4 weeks. Lewis chased the viewers for their comments and kept me informed the whole time...
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By: Springbok Customer Services
Nov 25, 2020
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Thank you so much for kindly leaving us a review of your experience! We are so happy to hear that we could find you a buyer quickly and that Lewis was a great help - We have passed your feedback onto him. All the best with your sale! Warmest Regards, Springbok Customer Services ...

“Very helpful, Vicky Coffey was very responsiv......”

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Nov 25,2020
Minithumbup
By: 'Emily-Ann Evans'
Nov 25,2020
0 people found
this helpful
Very helpful, Vicky Coffey was very responsive and helpful at clearing up any confusions regarding timings etc Would highly recommend working with this estate agent...
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By: Springbok Customer Services
Nov 25, 2020
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We are so happy to read the review you’ve so kindly left for us. We have also passed this feedback over to Vicky! Thank you very much for taking the time to let us know that you had a pleasant experience. Warmest Regards, Springbok Customer Services ...

“From start to finish springbok were very prof......”

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Nov 24,2020
Minithumbup
By: 'David Jack'
Nov 24,2020
0 people found
this helpful
From start to finish springbok were very professional in selling my house for me and got top price for it .would recommend them to anyone else who plans to sell their property...
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By: Springbok Customer Services
Nov 24, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to the relevant team members. We are really glad to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Pleasure to deal with from start to finish E......”

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Nov 23,2020
Minithumbup
Natalie
By: 'Mark wilson'
Nov 23,2020
0 people found
this helpful
Pleasure to deal with from start to finish Even during COVID they stayed in touch And nothing was a hassle Rocky start with buyer failing through but they pushed it and second buyer was great Thanks again Would recommend there services...
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By: Springbok Customer Services
Nov 24, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Natalie. We are so happy to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Worldwide Covid pandemic withstanding, Spring......”

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Nov 23,2020
Minithumbup
Jenna
By: 'Stuart Lovelock'
Nov 23,2020
0 people found
this helpful
Worldwide Covid pandemic withstanding, Springbok did exactly what they said they would, property now sold and another satisfied seller, thank you springbok....
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By: Springbok Customer Services
Nov 24, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Jenna. We are really pleased to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Good service....”

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Nov 23,2020
Minithumbup
Lewis
By: 'Neil Homer'
Nov 23,2020
0 people found
this helpful
I have recently purchased a property using Springbok Properties and I was very satisfied with the service received and Lewis Buddle the Sales Negotiator was very professional throughout....
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By: Springbok Customer Services
Nov 24, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Lewis. We are really pleased to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“5 Stars...”

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Nov 22,2020
Minithumbup
By: 'Dean Kynock'
Nov 22,2020
0 people found
this helpful
I recently completed on a purchase. Bethan kept me fully updated throughout and kept on top of all solicitors in the chain to ensure completion date was not delayed. Great service from Bethan....
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By: Springbok Customer Services
Nov 24, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Bethan. We are really happy to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Can be a little difficult to get hold of by p......”

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Nov 21,2020
Minithumbup
Junaid
By: 'Dee'
Nov 21,2020
0 people found
this helpful
Can be a little difficult to get hold of by phone but arranged a lot of viewings which was great...
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By: Springbok Customer Services
Nov 24, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Junaid. We are so glad to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“They are amazing they help people look for pr......”

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Nov 20,2020
Minithumbup
By: 'Ikrah'
Nov 20,2020
0 people found
this helpful
They are amazing they help people look for properties if you need to find properties they direct you straight away and they help search for you...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Nov 24, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to the relevant team members. We are really pleased to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Friendly, professional and efficient....”

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Nov 20,2020
Minithumbup
Jenna
By: 'Natasha Oliver'
Nov 20,2020
0 people found
this helpful
We had a rocky start however once the ball was rolling with our purchase Jenna, Molly and the team were absolutely fantastic at keeping us up to date, and answering any queries we had. I found they went above and beyond which was so refreshing....
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By: Springbok Customer Services
Nov 23, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Jenna and Molly. We are really glad to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Good Communication, Very Responsive...”

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Nov 19,2020
Minithumbup
By: 'Leah Ryan'
Nov 19,2020
0 people found
this helpful
So far my dealings with this company have been straight forward and satisfactory. All queries I’ve had have been dealt with promptly, and Vicky Coffey has kept in touch with updates and information - she’s been a great help....
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By: Springbok Customer Services
Nov 19, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Vicky. We are so glad to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“We wish we had gone with springbok 1st.We tr......”

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Nov 18,2020
Minithumbup
By: 'Pam wardell'
Nov 18,2020
0 people found
this helpful
We wish we had gone with springbok 1st. We tried 2 local agents who failed to sell our property ,springbok sold it within 1 week. Help,support & comms was outstanding. I would highly recommend them & if we need to sell in the future will go straight to ...
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By: Springbok Customer Services
Nov 18, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to the relevant team members. We are really glad to hear that you were happy with our service throughout and wish you all the best with the sale of your home! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Kiran Thomas at Springbok has been so helpful......”

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Nov 16,2020
Minithumbup
Kiran
By: 'Ashley Wilks'
Nov 16,2020
0 people found
this helpful
Kiran Thomas at Springbok has been so helpful in what could have been a very stressful undertaking. He has helped my elderly grandmother sell her house very quickly and above the asking price. He has been an excellent communicator and has respected my grandmothers wishes ...
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By: Springbok Customer Services
Nov 16, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Kiran. We are so happy to hear that you were pleased with our service throughout and wish you all the best with your sale through Springbok! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“A different type of agency to the norm and ve......”

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Nov 16,2020
Minithumbup
Jessica
By: 'Peter John Sears'
Nov 16,2020
0 people found
this helpful
A different type of agency to the norm and very proactive. My point of contact Jessica Thornton, could not have been more helpful ; rapid responses to every query...
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By: Springbok Customer Services
Nov 16, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Jessica. We are so glad to hear that you were happy with our service overall and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Very Happy....”

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Nov 12,2020
Minithumbup
By: 'Katie Sutton'
Nov 12,2020
0 people found
this helpful
I have been very Happy with how Ben has handle the sale of 18 Jeffrey Avenue. It was all done and dusted in 1 day, Such great service very impressed....
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By: Springbok Customer Services
Nov 12, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Ben. We are so glad to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Vicky was polite and professional. Answered a......”

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Nov 12,2020
Minithumbup
Charlotte
By: 'Julie Warburton'
Nov 12,2020
0 people found
this helpful
Vicky was polite and proffessional. Answered all my questions. Good communication. I was able to understand the process and Vicky made sure she put me at ease....
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By: Springbok Customer Services
Nov 12, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Charlotte. We are really happy to hear that you were pleased with our service throughout and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Fantastic service.Ben Taylor our agent was v......”

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Nov 12,2020
Minithumbup
Ben
By: 'Ivan Stelling'
Nov 12,2020
0 people found
this helpful
Fantastic service. Ben Taylor our agent was very polite and professional never had to wait long for a return call or email. Couldn't ask for better service. 10 out of 10...
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By: Springbok Customer Services
Nov 15, 2020
View all comments (1)
Thank you for taking the time to leave a review. We have passed your feedback to Ben. We are so happy to hear that you were pleased with our service throughout and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Great customer service, wonderful communicati......”

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Nov 11,2020
Minithumbup
Ben
Ryan
By: 'Thalia Brown'
Nov 11,2020
1 people found
this helpful
Great customer service, wonderful communication throughout the entire process. Very helpful staff. Would definitely recommend for anyone who wants to sell their house....
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By: Springbok Customer Services
Nov 11, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Ben and Ryan. We are so glad to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“I've recently had an offer accepted for a pro......”

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Nov 11,2020
Minithumbup
Ben
By: 'Hassan Ali'
Nov 11,2020
0 people found
this helpful
I've recently had an offer accepted for a property in Birmingham, the service provided was awesome and very efficient, a big thank you to Ben Taylor who was dealing with my purchase and guided me through each step...
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By: Springbok Customer Services
Nov 12, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Ben. We are really glad to hear that you were happy with our service throughout and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Helpful and Prompt...”

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Nov 10,2020
Minithumbup
By: 'David Pavett'
Nov 10,2020
0 people found
this helpful
Found Vicki to be helpful and easy to get hold of and always passed on necessary information to us promptly....
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By: Springbok Customer Services
Nov 10, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to Vicky. We are so happy to hear that you were pleased with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...

“Great service and supporting team though some......”

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Nov 07,2020
Minithumbup
By: 'richard bell'
Nov 07,2020
0 people found
this helpful
Great service and supporting team though some very tough times Would really advise these guys Dream sale in rapid time...
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By: Springbok Customer Services
Nov 09, 2020
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Thank you for taking the time to leave a review. We have passed your feedback to the relevant team members. We are so pleased to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12