Stevenage, SG1
3.4/5, 5 reviews
20% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“illegal withholding of deposit after moving out/refusal to acknowledge my deposit...”

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Nov 18,2020
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By: 'Ashleigh'
Nov 18,2020
3 people found
this helpful
Awful. Flat was disgusting when I moved in - pubic hair everywhere and absolutely dirty. I've now moved out and the landlord wants to charge me for cleaning despite the flat being professionally cleaned before I moved out and the flat being cleaner than what I arrived into. Taylors have not even bothered to look at the move in inventory and are wanting to deduct my deposit for nail holes and paint markings on walls/doors - despite these CLEARLY LABELLED AND IDENTIFIABLE ON THE MOVE IN INVENTORY. Ir's been almost two months since I moved out and all I've heard from Taylors was (1) that I didn't have a deposit with them, (2) oh wait- I did have a £980 deposit with them, they forgot, (3) we want to charge you for cleaning and the holes in walls even though these were here before you moved in and are clearly listed in the move-in inventory, and (4) absolute silence on when I can even get the deposit back and even fight the charges.

Sarah at CountryWide is absolutely useless at her job.

Just give me my money back. I'm seeking legal action.
Was this helpful? Yes
By: MrsB
Feb 10, 2021
I too have had a similar experience with Taylors. Lies and bully tactics. A deeply unpleasant company to deal with and the worst I have ever had.
I am taking my issues further as well and I am also going to contact the BBC and other Watchdog programmes to highlight this. I am owed the whole of my deposit.
A friend warned me about them before I moved in so it seems they have a reputation for treating their Tenants badly.

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Opening Hours
Address

Taylors Estate Agents
13 Queensway
Stevenage
Hertfordshire
SG1 1DA
01438 420 128

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 0% £850 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 1 0 0 1 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Jul 13,2021
Minithumbdown
chloe
By: 'Simon'
Jul 13,2021
0 people found
this helpful
Chloe has been the best part of a stressful process. She is informed, knowledgeable and quick to respond to every query. Advice is non-partisan and through her actions has made other parties stick to deadlines. You want Chloe on your side, couldn't be happier. Thank ...
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“There are no words to express how poor Taylor......”

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Jan 12,2021
Minithumbdown
By: 'O B'
Jan 12,2021
2 people found
this helpful
There are no words to express how poor Taylors in Stevenage are. Got handed keys to our flat (renting), and found the place had new damp/moult inset, broken windows, drawings all over the walls, and the bathroom was so rancid I had t see ...
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“illegal withholding of deposit after moving out/refusal to acknowledge my deposit...”

Share on :
Nov 18,2020
Minithumbdown
By: 'Ashleigh'
Nov 18,2020
3 people found
this helpful
Awful. Flat was disgusting when I moved in - pubic hair everywhere and absolutely dirty. I've now moved out and the landlord wants to charge me for cleaning despite the flat being professionally cleaned before I moved out and the flat being cleaner than what ...
read full review
Was this helpful? Yes
By: MrsB
Feb 10, 2021
View all comments (1)
I too have had a similar experience with Taylors. Lies and bully tactics. A deeply unpleasant company to deal with and the worst I have ever had. I am taking my issues further as well and I am also going to contact the BBC and other Watchdog programmes to highlight this. I am owed the whole of my deposit. A friend warned me about them before I moved in so it seems they have a reputation for treating their Tenants badly. ...

“mortgage...”

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Apr 20,2018
Minithumbdown
chloe
By: 'christakis'
Apr 20,2018
0 people found
this helpful
chloe was fantastic and helpfull all the way. she was always there when we needed her. thank you fot everything...
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“What a team at the Stevenage Branch of Taylors. We ......”

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Jun 13,2016
Minithumbup
Ellie
By: 'S'
Jun 13,2016
0 people found
this helpful
What a team at the Stevenage Branch of Taylors. We first met Pete, who talked us through what happens when you sell and buy a home, as we had been in our home for 32 years. His ability to see our anxiety led to a further ...
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Comment on agent fees
We were happy with the fees, as the service we got was brilliant.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Taylors Estate Agents, Stevenage SG1 1DA



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