An absolute disgrace of a letting agents ---- AVOID AT ALL COSTS. The other negative reviews on this site are completely true and testament to what a shady, corrupt and odious individual Mr Anthony Kempster is! Had a terrible time with him as the landlords agent that even the landlord was disgusted. A sewage pipe burst in the flat, told the Lettings People who said it wasnt their responsibility to fix and it was probably my fault, how I really dont know! Eventually after getting environmental health involved they accepted they needed to get it done. Was extremely difficult to get my deposit back even though the landlords of 16 Cliffe Court agreed I should of got it back and not paid rent for the month that the pipe was knackered. An amazingly antagonistic person, who I am amazed is still in business. Please dont make the same mistake as me and avoid the Lettings People!!!