Horsham, RH12
1/5, 5 reviews
0% recommended
50% sales valuation accuracy
0% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction

“BUYERS BEWARE!...”

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Nov 17,2020
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By: 'Tessa'
Nov 17,2020
0 people found
this helpful
Very disappointed with Hamptons @ Horsham office. I would not trust or recommend anyone to deal with you and find a property through you. I got gazumped by Hamptons few weeks after my offer was accepted by the seller and after I had started a mortgage application. The property was then taken off the market but then re-advertised a couple of weeks later. Hamptons tried to blame the seller as being unreasonable and the seller tried to go behind Hamptons back by implying we should cut the Hamptons and deal directly with them. You both deserve each other and I am happy to see no one has put an offer on the property yet, as it is still on the market 2 months later.
Was this helpful? Yes
By: Edward Wain-Heapy
Nov 17, 2020
Dear Mrs Nula, I am sorry to hear that you feel this way about Hamptons International. Our job is to work on behalf of our clients. The other party had already viewed the house prior to your offer being accepted. In line with the Estate Agents Act, when an offer is made, then this must be put to the client. Unfortunately the client chose the other party (after you were given an opportunity to compete). This is an unfortunate situation, not something that we ever instigate, merely something that we must try and deal with.

If you wish to discuss further then you are, of course, welcome to call me.

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Opening Hours
Address

Hamptons International
64 West Street
Horsham
West Sussex
RH12 1PL
01403 839743

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 0% £1,800,000 £1,800,000
Lettings 50% 33% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 1 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Horrible experience , the lie , cheat and kee......”

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Aug 27,2024
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By: 'Jack'
Aug 27,2024
0 people found
this helpful
Horrible experience , the lie , cheat and keep deposit money . I will make sure they are caught...
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“Do not use Hamptons. Arrogant, useless and w......”

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May 19,2021
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By: 'Richard Skerritt'
May 19,2021
3 people found
this helpful
Do not use Hamptons. Arrogant, useless and when we moved to another agent who sold our house really quickly, chased us for their fee, which we were advised to pay and now have to go through Ombudsman to get this back. I have never dealt ...
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“BUYERS BEWARE!...”

Share on :
Nov 17,2020
Minithumbdown
By: 'Tessa'
Nov 17,2020
0 people found
this helpful
Very disappointed with Hamptons @ Horsham office. I would not trust or recommend anyone to deal with you and find a property through you. I got gazumped by Hamptons few weeks after my offer was accepted by the seller and after I had started a mortgage ...
read full review
Was this helpful? Yes
By: Edward Wain-Heapy
Nov 17, 2020
View all comments (1)
Dear Mrs Nula, I am sorry to hear that you feel this way about Hamptons International. Our job is to work on behalf of our clients. The other party had already viewed the house prior to your offer being accepted. In line with the Estate Agents Act, when an offer is made, then this must be put to the client. Unfortunately the client chose the other party (after you were given an opportunity to compete). This is an unfortunate situation, not something that we ever instigate, merely something that ...

“Well what can I say other than these people are ......”

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Nov 07,2016
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By: 'Iceblue'
Nov 07,2016
3 people found
this helpful
Well what can I say other than these people are thieves. Out of my £1,800 which I had given this robbing company all I got back was £600! The landlord was an absolute joke, never kept his side of the agreement to which was the only reason ...
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Comment on agent fees
Absolutely shockingly disgusting
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“Given completly wrong information about how much income we needed ......”

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Dec 11,2014
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By: 'laura'
Dec 11,2014
0 people found
this helpful
Given completly wrong information about how much income we needed to be able to rent this house. 2 weeks from christmas and 6 months pregnant with a 2 year old, i paid them £500 to do referencing and take the house off the market. After we failed referencing, which ...
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What agent could do to change your mind?
Not conned me out of ‚£500 2 weeks before christmas while 6 months pregnant!
Attached Filesnbsp;
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By: Jodie Pickles
Dec 11, 2014
View all comments (2)
Hamptons International provide all prospective tenants with a guide on the rental process, along with a referencing criteria to ensure the process is fully transparent and affordability can be assess before the referencing procedure is commenced. We are naturally disappointed that Laura believes this was not clearly stated on this occasion, however a full refund was actioned to ensure no financial loss was incurred. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Hamptons International, Horsham RH12 1PL



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