Philip James Partnership
Didsbury, Manchester, M20
3.7/5, 175 reviews
70% recommended
93% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
59% lettings fee satisfaction

“Avoid at all costs...”

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Nov 13,2020
Minithumbdown
By: 'Malina Cazacu'
Nov 13,2020
1 people found
this helpful
Please do yourself the biggest favour and avoid Philip James at all costs. My problems with them started on the day of the viewing when I noticed a lot of irregularities in the apartment (broken bed, missing blinds, broken entry door lock), but I got promised they will be fixed before the move in date. They let me move in without any of them being fixed, they did not give me a post key or access codes for the complex/building and in the first week I discovered many other issues in the apartment. Even though I reported them within days, they never bother to deal with my complaints. They would never answer my calls or reply in time to my emails (I would get a response in a matter of weeks if lucky, Jodie and Lois are the most unprofessional people I had ever dealt with), they would never ever apologise for their negligence and they would mislead me with any chance they got (been told on two different occasions that the person dealing with my property is on annual leave, that the landlord needs to authorise the repairs first, that they are trying to find contractors etc). The only way to get hold of them is to actually go into their office and whenever that happened I was met with impertinence and condescending attitude. The blinds took 3 months to be replaced (they only replaced half of them and they are a completely different colour), our kitchen extractor fan broke in the first couple of months and they completely ignored that and yet the biggest of our problems was the damp and black mould buildup. I first noticed it at the very beginning of the tenancy and in less then a month it was clear that there was a big leak as the hallway walls looked seriously damaged and the condensation in the apartment was at an incredible level. When a plumber was eventually sent out, he did a botched job and left without finishing and nothing was done about the health threatening mould build up that has now extended to every room. I had to throw away a big pile of clothes because mould was literally growing on them, my furniture and other belongings got damaged, I spent my own money on a dehumidifier, I had to clean the mould myself and paint the walls numerous times because Philip James blatantly refused to do anything. I had to spend the whole lockdown in a hazardous environment with mould in every corner and mushrooms growing out of the damp carpet. More than 13 months into my tenancy and the mould is still there, the bed, door and extractor fan are still broken, one of the bathrooms is not usable and the people responsible to fix them are still incompetent. Philip James provided the most appalling customer service I have ever had and the only thing they are good at is being downright rude and abrupt, lie, give out slow and misleading information and rip you off.
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Opening Hours
Address

Philip James Partnership
679 Wilmslow Road
Didsbury,Manchester
Greater Manchester
M20 6RA
0161 448 1234

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £25,000 £925,000
Lettings 83% 59% £330 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 6 29 38 42 0 19 1 2 8
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

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“Poor quality, slow, unhelpful.This industry ......”

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Nov 19,2020
Minithumbdown
By: 'Thomas Barlow'
Nov 19,2020
1 people found
this helpful
Poor quality, slow, unhelpful. This industry has great people working in it, but this company is what gives the industry a bad reputation. Not helping tenants with simple repairs to protect their health during a pandemic is pretty low. And their unresponsive unhelpful attitude in ...
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“Negligent...”

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Nov 18,2020
Minithumbdown
By: 'Adam Waterfield'
Nov 18,2020
1 people found
this helpful
Philip James have left tenants in a flat will a dangerous mould problem in the middle of a pandemic that affects respiratory health and have repeatedly ignored requests to fix the problem. They clearly have no regard whatsoever for the health and wellbeing of their ...
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“Refused to do urgent repairs for a year, mean......”

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Nov 18,2020
Minithumbdown
By: 'Eoin Maguire'
Nov 18,2020
1 people found
this helpful
Refused to do urgent repairs for a year, meaning they've left tenants in a hazardously moldy flat during a pandemic which causes respiratory issues. They clearly don't care about their damage they are doing to their tenants' health and they STILL haven't done the repairs. ...
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“I would NOT recommend this agency. They have ......”

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Nov 18,2020
Minithumbdown
By: 'Chris'
Nov 18,2020
1 people found
this helpful
I would NOT recommend this agency. They have left hazardous conditions in a property which have affected their tenants health, and have repeatedly ignored requests to fix the issue. They clearly have no regard or respect for their tenants....
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“LEFT TENANTS WITH INHABITABLE MOULD CONDITIONS...”

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Nov 18,2020
Minithumbdown
By: 'Rosie Coan'
Nov 18,2020
1 people found
this helpful
Especially given the current climate it’s completely unacceptable that this business is forcing tenants to live in inhabitable conditions. Avoid at all costs unless you want to live with mushrooms growing in your home 😷...
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“Disgraceful and unsafe...”

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Nov 17,2020
Minithumbdown
By: 'Chelsea Phillips'
Nov 17,2020
1 people found
this helpful
Philip James leave tenants in properties in desperate need of repairs. In the middle of a pandemic which specifically effects people with respiratory issues, it a disgrace this agency leaves tenants in mouldy properties. They repeatedly ignore their tenants requests for help, showing blatant disregard ...
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“Unsafe, Uncaring, Avoid...”

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Nov 17,2020
Minithumbdown
By: 'Mohammad'
Nov 17,2020
2 people found
this helpful
Phillip James has no regard for their tenants and will do nothing to help tenants who need serious issues to be sorted. They will let tenants live in houses rife with Damp, Mould, and took so long that some tenants were forced to live in ...
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“Shocking...”

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Nov 16,2020
Minithumbdown
By: 'Brett'
Nov 16,2020
1 people found
this helpful
Don't recommend this agency. They left their tenants with mushrooms and mould in the property, even after being told about it. This was all during a lockdown! Completely unacceptable. Had a detrimental effect on tenants' health and safety. Repairs still haven't been done!...
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“Absolutely awful!! PJP have zero regard for ......”

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Nov 15,2020
Minithumbdown
By: 'Katie Rose'
Nov 15,2020
1 people found
this helpful
Absolutely awful!! PJP have zero regard for tenants, forcing them to live in dangerous spaces with mould growth, mushrooms, broken things that they refuse to fix! They ignore tenant emails/calls reporting issues and asking for help, and don’t even respond to other enquires! ...
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“Worst agency I have ever dealt with...”

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Nov 14,2020
Minithumbdown
By: 'Valentin Bizgan'
Nov 14,2020
0 people found
this helpful
I can begin by saying how disappointed I am with PJ and tell everyone to avoid this agency. They are very unprofessional and do not care about their tenants wellbeing. We contacted them 13 months ago with regards to several issues (amongst which a very bad ...
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“Go nowhere near this company......”

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Nov 14,2020
Minithumbdown
By: 'Jake Breeze'
Nov 14,2020
0 people found
this helpful
Go nowhere near this company Forcing tenants to live in unsafe conditions. Despite the fact that they have hazardous mould growing in their flat in the middle of a pandemic that specifically effects people with respiratory issues, Philip James has repeatedly ignored their tenants requests ...
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“Had a really terrible time with Philip James.......”

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Nov 14,2020
Minithumbdown
By: 'Joel Chima'
Nov 14,2020
0 people found
this helpful
Had a really terrible time with Philip James. Their staff are rude and incompetent. Major repairs took them months to sort, leaving me and my family to live in squalid conditions. avoid....
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“Neglect...”

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Nov 13,2020
Minithumbdown
By: 'Victoria Abigail'
Nov 13,2020
0 people found
this helpful
The way they treat their tenants is disgusting! Mold and mushrooms have been allowed to collect for ages now and repeated requests for help have been ignored. Couldn’t recommend any less....
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“Avoid at all costs...”

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Nov 13,2020
Minithumbdown
By: 'Malina Cazacu'
Nov 13,2020
1 people found
this helpful
Please do yourself the biggest favour and avoid Philip James at all costs. My problems with them started on the day of the viewing when I noticed a lot of irregularities in the apartment (broken bed, missing blinds, broken entry door lock), but I got ...
read full review
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“DO NOT USE THIS AGENCY - They forced their te......”

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Nov 13,2020
Minithumbdown
By: 'Sabrina M'
Nov 13,2020
0 people found
this helpful
DO NOT USE THIS AGENCY - They forced their tenants into living in an unsafe flat with disgusting amounts of mould/damp/mushrooms in several areas of the property. Refusing to carry out essential repairs which ultimately impact the health of their tenants amidst a ...
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“Do not rent with Philip James...”

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Nov 12,2020
Minithumbdown
hugh
Jemma
By: 'Helen Rosemary'
Nov 12,2020
0 people found
this helpful
I would not recommend renting with Phillip James. Complete disregard for their tenants. Will ignore emails asking for repairs and happy to leave property in a completely disgraceful condition, mould everywhere. Simply there to make a profit and collect rent but impossible to contact them ...
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“Negligent company, unsafe tenancies@...”

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Nov 12,2020
Minithumbdown
By: 'Rachel Alexandra'
Nov 12,2020
0 people found
this helpful
Rude and negligent staff. No one is ever accountable. Shocking treatment of tenants putting their safety and wellbeing at risk. 13 months and still no resolution causing mushrooms to grow, mould everywhere and unsafe external doors. Happy to take rent money not that happy to provide ...
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“These estate agents care not a bit for their tenants...”

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Nov 12,2020
Minithumbdown
By: 'Patrick Foster'
Nov 12,2020
0 people found
this helpful
PJP have left my friends a year needing desperate repairs. This virus is particularly bad for people with lung problems, and yet PJP have been unwilling to do anything about the serious mould problems in their flat! They have repeatedly been ignored, and the result ...
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“Philip James has forced tenants to live in mo......”

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Nov 11,2020
Minithumbdown
By: 'Lois S'
Nov 11,2020
0 people found
this helpful
Philip James has forced tenants to live in mouldy and unsafe conditions during a pandemic - they have already been ignoring reports of unsafe conditions for a year, despite knowing that tenants are dealing with health issues. Philip James does not care about tenants and ...
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“Extremely upset at how Phillip James have mis......”

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Nov 11,2020
Minithumbdown
By: 'J Linton'
Nov 11,2020
0 people found
this helpful
Extremely upset at how Phillip James have mistreated their tenants. Failing to carry out essential maintenance, making tenants share their flat with hazardous mould (in a pandemic that affects those with respiratory issues no less) and zero compensation. It's irresponsible and unacceptable. The repairs need ...
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“Do Not Use Philip James...”

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Nov 11,2020
Minithumbdown
By: 'Callum McCann'
Nov 11,2020
0 people found
this helpful
Shocked to hear how Philip James left tenants in a damp, moldy flat for over a year forcing them to spend lockdown in these conditions. Philip James are completely unprofessional and do not care about their tenants. Do not rent through Philip James...
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“Are you a Manchester based student? Phillip ......”

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Aug 13,2020
Minithumbdown
By: 'Patrick Knight'
Aug 13,2020
0 people found
this helpful
Are you a Manchester based student? Phillip James will rob you for over priced and deteriorated houses, whilst never giving your household any attention to repair it properly, and the great big cherry on top... even after corona, they will make up that we had ...
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“If I could give 0 stars I would ...despite pr......”

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Jul 06,2020
Minithumbdown
By: 'Estelle'
Jul 06,2020
1 people found
this helpful
If I could give 0 stars I would ...despite promising an improvement in services and repairs which were paid for and never done...... after my complant pre covid I have now found that not a single item has been addressed and my tenants have not been ...
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“Covid 19 has closed all universities and sent......”

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Apr 27,2020
Minithumbdown
By: 'David Jones'
Apr 27,2020
0 people found
this helpful
Covid 19 has closed all universities and sent its students home, resulting in no need for student accommodation. Despite this, and the financial hardship being experienced by families who cannot afford to pay the rent in full for a property they dont need, Philip James and ...
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“I've just completed on the purchase of my fir......”

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Feb 26,2020
Minithumbup
By: 'Michela De Rossi'
Feb 26,2020
0 people found
this helpful
I've just completed on the purchase of my first house and couldn't have done it without the help of Rebekah Baines and the team at Philip James. From start to finish she has kept me updated with regular calls and emails. Communication and transparency has ...
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“Fantastic professional service from a friendl......”

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Feb 15,2020
Minithumbup
Marc
By: 'Amanda Oakes'
Feb 15,2020
0 people found
this helpful
Fantastic professional service from a friendly and efficient team. They fully understand the local market and get the job done....
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By: Lindsay
Feb 15, 2020
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Thank you for your great feedback Amanda, much appreciated ...

“We experienced a lot of pressure from the est......”

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Jan 24,2020
Minithumbdown
By: 'Nutan Ward'
Jan 24,2020
0 people found
this helpful
We experienced a lot of pressure from the estate agents initially, and it felt like the whole process was very biased towards the vendors. We particularly felt this at the offer stage and the start of the exchanging process, but towards the end, we struck ...
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“Avoid at all costs. No cyber security and no ......”

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Dec 21,2019
Minithumbdown
By: 'Jon Edmondson'
Dec 21,2019
2 people found
this helpful
Avoid at all costs. No cyber security and no concern for incorrect payment of fees. They don’t check tenants and they do not do any property checking even with full management. They do take the money though....
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“Rebekah at Reeds Rains Didsbury....”

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Dec 19,2019
Minithumbup
By: 'Pamela Turner'
Dec 19,2019
0 people found
this helpful
Rebekah was efficient and helpful when we recently sold our house in Didsbury. She followed up all our concerns promptly and thoroughly. Would definitely recommend her....
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“Great bunch of team (Rebekah, Nowshia and Jos......”

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Dec 09,2019
Minithumbup
By: 'Didsbury Flat'
Dec 09,2019
0 people found
this helpful
Great bunch of team (Rebekah, Nowshia and Josh). They have been very professional, supportive and prompt in dealing with all the enquiries as well as keeping us updated on a regular base through the long sale process. We would recommend them to anyone who wishes ...
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By: Lindsay
Dec 09, 2019
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Thank you for taking the time to write such lovely feedback. We are delighted you are recommending the Didsbury team and that you had such good service. Thank you for choosing Philip James Kennedy! ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Philip James Partnership, Manchester M20 6RA


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