I am not normally one for writing reviews but i feel in this case it was needed.
Dj Alexander are by far the most professional, friendly and helpful letting agency i have ever dealt with.
From the very beginning they where very accommodating and quick with all the paper work. They have happily resolved any issues we have had with anything and have done so promptly.
Recently the building we stayed in went on fire and we were without a home for 4 weeks. The level of support, help and warmth shown to us during this time was unbelievable. It went far beyond anything we could have expected
from a letting company and this was reinforced by the lack of presence from other agency\'s during meetings etc
The staff were in constant contact with ourselves, updating us and helping us with living arrangements. They even helped people find property\'s outwith there company in order for them to be rehoused as soon as possible.No other agency had the same presence during this time and the staff even attended meetings outside of working hours.
We would like to especially thank Neil who not only helped us when contacted but went totally out of his way. He took time out of his own day off (Sunday) to help us find somewhere to stay and even drove to drop keys off when he had no requirement to do so. He was constant point of contact and also made a courtesy call once we got access back into the property to see how things where. All far over and above anything that could and should have been expected.
Staff at Dj Alexander have always been great and the level of service provided is second to none. The way we have been treated during this difficult period has left us wanting to renew the lease in the building with yourself regardless of the ongoing works and less than ideal conditions.
If you are looking for a property i could not recommend this company enough. I have dealt with plenty other letting company\'s in the past and this is the only one i have came across like it, one of a kind.