“Smooth movin but pathetic move out - still waiting for my deposit - worst agency for tenants...”
1 Star Review
Nov 05,2020
By:
'Ankit'
Nov 05,2020
Branch: London, St. Davids Square, 320 Westferry Road
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: No
Postcode: E16
Branch: London, St. Davids Square, 320 Westferry Road
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: E16
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I dealt with Chase Evans and was a tenant on 47, The Sphere.
I read a lot of negative reviews on google about your company - ppl complaining mainly about not getting deposit.
I thought of never dealing with your company. But i had liked a property in London and wanted to visit. The person who visited with me was very helpful and impressive. I thought people may be writing wrong things. So, I decided to go with your company.
But after moving in, there were only issues:
- the flat wasn’t professionally cleaned
- the shower panel never worked in the room. in fact, it never worked, and I wasn’t even informed. when i spoke with your agency, they said we can’t do anything about it.
- the cupboard was in complete broken condition - unusable
- the kitchen lights were not in fixable
and many more...
Somehow i adjusted to all these issues, but during checkout it was a total mess.
- The check in report clearly states that room wasn’t clean, the checkout report states that its clean, still £144 has been deducted
- The check-in report clearly states that 5 lights were not working, the checkout reports state the same - still £100 has been deducted.
and so on...
It has been month and a half that I moved out of the property, till I am yet to receive my £359 which are stuck in dispute.
These simple issues should be easily resolved by your company with landlord and if the landlord is so bad, your company shouldn’t take their property. I mean for things which are not my fault, i am unnecessarily wasting my time and energy.
Utterly useless and pathetic agency and tenants. I will never ever deal with Chase Evans in my life...
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