Really really poor company, amazed they are in business still! 9 times out of 10 they cant be bothered to pick the phone up, they never ring back after leaving a message requesting a call back. They leave their properties up on the websites weeks after they have already had a let agreed on the property! Complete joke of a company. Avoid like the plaque, heard nothing but bad things from other people in their properties!!
What agent could do to change your mind?
try to learn what the word customer service means would be a start!!!