My partner and I moved into one of priest\'s properties in bramcote with hope to have a nice family home for when our daughter was born, First of all when we moved in we swithed the "efficient and economical and state of the art" electric heating on and they caught fire and had to be fixed, then we went in the lounge and turned on one of the lights which blew up. this was our first day in the property and priest sent a "technician" round straight away. after this we had no problems other than the front door falling off, which we where told by neighbours happened when the police bashed the door in. we eventually couldn\'t afford to heat the property any longer as it was costing ‚£15 a day to get to a slightly warm temp. I rang and spoke to T, The owner of the business and he said we could leave our tenancy early, and we could even send our notice by e-mail. a week later we received an e-mail stating we could not leave our tenancy after we had allready put a deposit down on another house. in short we have now moved but they are taking a months rent out of our deposit saying that it\'s the only way they will let us go without taking us to small claims. also with the ‚£100 left from the deposit they are taking ‚£90 for "cleaning and garden sorting". First of all the property was in better condition than when we moved in. they are charging us because the top of the extractor fan is dusty ( they would of had to get a ladder our to check this) and a plug connected to the oven was "FILTHY" and i didn\'t cut the grass before we left as we left in december (who cuts there grass in december?, i also have an electric mower! so not a great idea) i had spent over ‚£200 getting the pond in the back garden sorted and also a few other bits and bobs as the garden was a wreck when we moved in and im talking foot high grass. This company are unprofessional, un-ethical. good luck to anybody that uses them i can only warn people. we have also been told by neighbours 4 previous tenents have had the exact same problems!
What agent could do to change your mind?
not be t***s and also T is very smarmy, and thought because we are a young couple we must be stupid