Robinson Jackson Partnership
Welling, DA16
4/5, 15 reviews
73% recommended
100% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“Absolute bell ends from the welling branch To......”

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Oct 28,2020
Minithumbdown
By: 'Rohan Patel'
Oct 28,2020
11 people found
this helpful
Absolute bell ends from the welling branch * couldn't manage the toilet ques let allow be management. How a company can have these 2 represent them is beyond me. Just shows the standards they have. See below not just me look at all the reviews and the sad thing is no one even above them cares. Be very careful as they also * so they will constantly lie above properties and offer. Very unprofessional, very poor communication skills and will make buying your home a nightmare. Stay away from welling branch and try others if really desperate but believe me and the others who have written on here they are a disgrace. More like the chuckle brothers or dumb and dumber. The 1 star is way too high for this company. Buying a home is meant to be a pleasant experience and not a peasant experience. Shocking communication skills, no customer service skills, i am very surprised that the so called directors/partners conduct themselves in the same manner and there is a very poor complaints procedure. Customer reviews mean nothing to this company as if they did they would do something about the clowns they have in their welling office. I really hope no one goes through the experience i have with them and also i would urge you to put a review up so people can see how terrible they are. Most good reviews will be from people selling their homes but look at the one looking to buy?? They may advertise as they have the most properties but they forgot to state they have the worst service and no care attitude. Absolute disgrace which i can understand from the sales manager as he thinks he is a big boy with a promotion on the cards but if u promote someone like that to branch manager shows the quality you hire. I would have expected better from the Branch manager **. For someone to take the time to write this long review imagine how much they must have pissed them off.

If you do see a property you really like try other branches to avoid disappointment as i cannot comment on their services but welling is an absolute joke full of clowns who think they represent themselves and not the company who pay their wages.

And they have * on their webpage! Shows the standard they require.
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Opening Hours
Address

Robinson Jackson Partnership
146 Welling High Street
Welling
Kent
DA16 1TJ
020 8303 5213

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 89% £185,000 £380,000
Lettings 100% 99% £1,150 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 0 0 6 1 2 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales
Latest Properties

No Properties

“Absolute bell ends from the welling branch To......”

Share on :
Oct 28,2020
Minithumbdown
By: 'Rohan Patel'
Oct 28,2020
11 people found
this helpful
Absolute bell ends from the welling branch * couldn't manage the toilet ques let allow be management. How a company can have these 2 represent them is beyond me. Just shows the standards they have. See below not just me look at all the reviews and the ...
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“What an excellent team!...”

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Feb 23,2020
Minithumbup
By: 'Vanessa Cross'
Feb 23,2020
0 people found
this helpful
What an excellent team! Stuart, who has moved to another branch had the patience of a saint when we were desperately trying to get ready to rent on a very tight schedule. We had numerous questions......about everything! We felt that he went out of ...
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“Reliable, swift and friendly team...”

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Jun 25,2019
Minithumbup
By: 'Kerinah'
Jun 25,2019
0 people found
this helpful
The Welling Lettings team is amazing and very friendly! I gave them a call on a Friday afternoon, spoke to the lovely James who immediately made me feel confident and comfortable, had Wayne view and value my property the next day and had tenants found ...
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“Professional and helpful service...”

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Mar 07,2019
Minithumbup
By: 'Margaret'
Mar 07,2019
0 people found
this helpful
Morgan has been very professional and helpful with her communication. I would recommend Robinson Jackson as an agent best placed to provide property mgt services....
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Comment on agent fees
Fair market representation of fees
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“Purchase of Swanley Road...”

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May 28,2018
Minithumbup
By: 'Roselyn'
May 28,2018
0 people found
this helpful
The service i received was excellent and I highly recommend Robinson Jackson Estate Agents in Welling. I was kept informed right throughout the whole process. I found the staff very helpful, courteous and very professional. I am very grateful....
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Comment on agent fees
Excellent service and very professional
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“Mrs Cleary...”

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Apr 20,2018
Minithumbup
By: 'Cathy Cleary'
Apr 20,2018
0 people found
this helpful
I was very happy with the service from Sue and Ben. The whole process had been very stressful for me as you were the second agent I used and it took over 18 months from point of sale to completion. only 6/7 months of that was with ...
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Comment on agent fees
we were happy with the fee
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“Having exchanged this morning, I can say I have had ......”

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Dec 07,2016
Minithumbup
By: 'Simon Godziek'
Dec 07,2016
1 people found
this helpful
Having exchanged this morning, I can say I have had a very positive experience with the Welling branch of Robinson Jackson. From the outset they were very business-like, in that they were focussed completely in getting my house sold. I have had experiences in the ...
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Comment on agent fees
Reasonable
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“I sold with Robinson Jackson end of last year. It ......”

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Jul 04,2016
Minithumbdown
By: 'Dave H'
Jul 04,2016
8 people found
this helpful
I sold with Robinson Jackson end of last year. It was the most stressful experience ever. The valuation and marketing was great but once the file went to their so called 'progression' unit it all went down hill. I was treated like I was a ...
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“The service I received 15 years ago when I sold my ......”

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Sep 08,2015
Minithumbup
By: 'Carmel Lynch'
Sep 08,2015
0 people found
this helpful
The service I received 15 years ago when I sold my property via Robinson Bellegrove & Jackson was excellent, therefore, when I looked at purchasing another property in June this year I contacted them again. The customer care and service I received this time around was second ...
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Comment on agent fees
The fees for the purchase of my property were very reasonable and the service was excellent. The transaction overall was very smooth. Thank you, Carmel
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“I have not hesitation in recommending Robinson Jackson. From start ......”

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Aug 06,2015
Minithumbup
By: 'Ashley Elizabeth'
Aug 06,2015
0 people found
this helpful
I have not hesitation in recommending Robinson Jackson. From start to finish throughout the sale of my property, I have received an excellent service and the team are very thorough. In particular, Ben and Sue worked hard to ensure the whole process was smooth and ...
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“My brother and I were very impressed by Ben & his ......”

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Jul 14,2015
Minithumbup
By: 'Barry Spencer'
Jul 14,2015
1 people found
this helpful
My brother and I were very impressed by Ben & his team from start to finish. They were clear and concise, courteous and we knew we could trust them straight away. Throughout the transaction they kept us up to date with any developments and were always ...
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“Ben Harrington was very professional from the outset in arranging ......”

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Nov 20,2014
Minithumbup
By: 'Mr & Mrs Jones'
Nov 20,2014
0 people found
this helpful
Ben Harrington was very professional from the outset in arranging the initial valuation of our property to then marketing this and booking in a phenomenal number of appointments on our open day to ensure a quick sale for the best price. Sue Cooper then really ...
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“Not having moved for 40 years I didn't know what to ......”

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Jun 07,2014
Minithumbup
By: 'Heathe'
Jun 07,2014
1 people found
this helpful
Not having moved for 40 years I didn't know what to expect. I am more than happy to endorse the Welling Team for the way they handled the sale of my house. They listened to my concerns and arranged 7 viewings and 2 offers within a week. They ...
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“I had someone from Robinsons come round a few weeks ......”

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Nov 07,2012
Minithumbdown
By: 'shabby experience'
Nov 07,2012
2 people found
this helpful
I had someone from Robinsons come round a few weeks ago to carry out a rental valuation. I was very disappointed with the service on offer. Out of four agents I had round they delivered the poorest "pitch". The lady was in and out in ...
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“I have a reasonable sized property portfolio and have used ......”

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Mar 01,2012
Minithumbdown
By: 'experienced&frustrated'
Mar 01,2012
7 people found
this helpful
I have a reasonable sized property portfolio and have used many different agents over the years to manage my properties. Robinson Jackson Lettings in Welling have provided the worst service I have received over the last 10 years. Every time I call the person I previously ...
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What agent could do to change your mind?
Have specific people to deal with specific issues and see it through to the end. Try to actually earn their money.
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By: tabs
Apr 20, 2012
View all comments (2)
I have given the managment of my properties to robinsons for the past several years. i have always found them to be helpful and supportive. I have rented properties for many years with various companies and have found during that time that things are not always plain sailing regardless of who manages your properties. there are always things that are beoynd the control of the management however ....I do not recieve calls at midnight.....the company will always use registered contractors to ens ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:59 AM 07/01/2020 by Amie Edwards

Awards won by Robinson Jackson Partnership, Welling DA16 1TJ


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