Paula has always been very helpful and responsive to our enquiries and to notify us of issues that our tenants have raised. She also recently assisted with arranging quotations for replacement glazing and handled this professionally. She has also offered to take photos of the property for us as we live overseas and sends these through from time to time so we can see how the house is looking. Also Paula arranged for Jonathan to give us a valuation for the property too. We are very happy with the service and communications from Paula and hope that she is recognised for her work.