I requested an EPC certificate in the afternoon on Wednesday. On Thursday morning I was contacted by a surveyor who made an appointment for later the same day. When he arrived, he was very professional and approachable, dealt with the business in a very efficient manner and, to my surprise, the certificate was ready for download later the same day. It was a pleasure to deal with the company who clearly take customer satisfaction VERY seriously. I would definitely recommend this service. Thank you.