96% sales valuation accuracy
97% sales fee satisfaction
89% lettings valuation accuracy
82% lettings fee satisfaction
Oct 17,2020
Oct 17,2020
0
people found
this helpful
this helpful
Great experience throughout the process and really helpful staff, also great viewing and felt comfortable with viewing during the COVID pandemic.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
29th Apr 2022
reviewed by 'HB'
3rd Sep 2021
reviewed by 'Kelly Nicklin-Crookes'
17th Aug 2021
reviewed by 'Alan white'
5th Jul 2021
reviewed by 'Maura'
18th Jun 2021
reviewed by 'Gary'
17th Jun 2021
reviewed by 'Tim Handley'
Opening Hours
Address
Chelton Brown
4\/5 George Row
Northampton
Northamptonshire
NN1 1DF
01604 603433
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 97% | £100,000 | £397,000 |
| Lettings | 89% | 82% | £400 | £1,395 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 2 | 62 | 18 | 27 | 3 | 11 | 2 | 3 | 4 |
Areas covered
- NN1
- Northampton
- NN2
- Northamptonshire
- NN3
- Duston
- NN4
- NN5
- NN6
- NN7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Apr 29,2022
Apr 29,2022
0
people found
this helpful
this helpful
Amazing experience. So helpful and always on hand when we needed them, even when things were out of their hands....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2021
Sep 03,2021
0
people found
this helpful
this helpful
Isabelle is extremely supportive and professional and was so tolerant and patient with my million and one questions in the lead up to move. She made the process very simple and easy and is a pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2021
Aug 17,2021
2
people found
this helpful
this helpful
Worst agents ever. Day we moved into a rental house we had no electricity or gas agent came out at 5 to5 and said nothing she can do as she was going home at five. This was a start of a little Ng line of issues ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 05,2021
Jul 05,2021
0
people found
this helpful
this helpful
We sold our house via Chelton Brown and were very pleased with the valuation, marketing and sale of our property. The after sale service and support offered were superb and really made us glad we chose them. Updates and communications were frequent and relevant....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2021
Jun 18,2021
0
people found
this helpful
this helpful
Everyone at Chelton Brown Northampton office proved to be very helpful. Nothing seemed to be too much trouble for them. Very pleased with professional service provided. Thank you to all....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 17,2021
Jun 17,2021
0
people found
this helpful
this helpful
Jo and Gemma could not have been more helpful. From the moment I walked through the door to completion fantastic. There attention to detail and communication was spot on, not too pushy but keeping you updated....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 16,2021
Jun 16,2021
1
people found
this helpful
this helpful
Recently had chelton brown sell our house on get billing, we had the pleasure of having Chris look after our sale and Georgia for the onward.
Chris was in very enthusiastic and optimistic from the offset but came true to his word and sold our ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2021
Jun 15,2021
0
people found
this helpful
this helpful
The best lettings agents around, they really care and Isabelle was so brilliant in helping us find the perfect place. Would not hesitate to recommend using them, 1st class!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2021
Jun 03,2021
0
people found
this helpful
this helpful
Georgia Shotton was a pleasure to work with. Straightforward and Efficient. Made the transaction easy.
Graham Davidson was also very patient with us during the initial considerations until we confirmed our decision to purchase this property.
Appreciate both your help. Thank you for your patience....
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2021
May 21,2021
0
people found
this helpful
this helpful
We have been working with Chelton Brown for the last 13 years.
They managed our property with great efficiency and they recently sold it for us.
They provide a good service and excellent customer care. We highly recommend Chelton Brown for letting and sale.
Merci beaucoup ;...
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2021
May 17,2021
0
people found
this helpful
this helpful
A very good experience. Everything went smoothly and without any issues. Everyone was very helpful and profesional also very nice....
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2021
May 15,2021
0
people found
this helpful
this helpful
Jan westbrook and isabelle rudd where fantastic so helpful and kept us updated nothing was too much trouble thank you so much...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2021
May 03,2021
0
people found
this helpful
this helpful
Had a fantastic experience with Chelton Brown dealing with the sale of my property. I have mainly dealt with Georgia and Mario who have been superb from the start. For the price I paid I can't fault their service. I never had to chase them ...
read full review
read full review
Was this helpful?
Yes
Yes
May 01,2021
May 01,2021
0
people found
this helpful
this helpful
Excellent service given by Michelle Murphy and the whole team of CB.
Very pleased with the whole process of finding the tenant service and they managed to find tenant on available date....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2021
Apr 30,2021
0
people found
this helpful
this helpful
This was my first experience as a Landlord and I have been very pleased with how friendly, knowledgeable, helpful and professional all the staff at Chelton Brown have been throughout the whole process.
I do not live near to Northampton, so I needed a comprehensive ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Smooth transaction. Gemma and Chris were very helpful. They always took the time to explain matters to us and they would always promptly respond to emails or call us back if they missed our calls....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Absolutely brilliant! Helpful right from the get go, very responsive. Super easy and stress free process. Joshua Buswell went above and beyond to help me and I couldn’t be more grateful....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2021
Apr 26,2021
0
people found
this helpful
this helpful
Great service from James, Chris, Lynne and Gemma. Would definatelly recommend Chelton Brown and will use then again in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2021
Apr 16,2021
0
people found
this helpful
this helpful
Outstanding service . Friendly and helpful. Accurate knowledgeable valuations and competitive pricing. Buyers / viewings almost straight away. Several potential problems in the sale were dealt with by Chris and through his professionalism we got our sale sorted and purchase of our dream house.
I can't reconnect ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 12,2021
Apr 12,2021
0
people found
this helpful
this helpful
Excellent service throughout the process. The staff made the sale go smoothly and stress-free. I would have no hesitation in recommending the Northampton branch....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 06,2021
Apr 06,2021
0
people found
this helpful
this helpful
Cannot be more grateful to Georgia, who from taking over our purchase at the end of the chain, pushed it through to completion at a very busy time in the housing market. Our chain had many hindrances but she kept our seller and ourselves up ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 22,2021
Mar 22,2021
0
people found
this helpful
this helpful
The team at Chelton Brown have done an EXCELLENT job for us, by swiftly selling our apartment, and enabling us to buy our new home. Every part of the process has been remarkable, and they have exceeded our expectations at every level.
I'd like to ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16,2021
Mar 16,2021
1
people found
this helpful
this helpful
Massive THANK YOU for James and Lynne for being with us on our house buying trip. Its been very stressful for us as first time buyers, but Lynne was able to comfort me everytime we were talking, assuring that everything will be fine and James ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2021
Mar 12,2021
1
people found
this helpful
this helpful
They are scams. Bad customer service and will do anything not to repay your holding deposit despite providing the correct information to them and the property was never taken off the market either. Don't use them not trustworthy!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2021
Mar 10,2021
0
people found
this helpful
this helpful
the best is an agency that keeps its word and is worth renting or buying from them!today I also received the property, very clean and maintained!I chelton brown nr 1....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2021
Feb 23,2021
0
people found
this helpful
this helpful
We found everyone involved in our sale to be attentive, informed and personable. Everyone was quick to respond to our queries, however small, and we valued the advice and expertise that we gained....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2021
Feb 23,2021
0
people found
this helpful
this helpful
Would like to say that we were both very pleased with James Homer who provided an excellent level of service and showed professionalism in all his dealings. A big thank you for all he has done....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2021
Feb 12,2021
0
people found
this helpful
this helpful
Thank you Natalie, vickie and Gemma at Chelton Brown, for all your help in enabling us to buy our house.I would have no hesitation in recommending these estate agents,totally professional, despite the many obstacles,put in there way.
Again many thanks.
Mr and ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11,2021
Feb 11,2021
0
people found
this helpful
this helpful
We found chris to be very responsive and were kept fully informed throughout the process. He was a key driver to keeping things moving forward in a situation that had the potential to stall. Chris was happy to facilitate every aspect of the process and ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 10,2021
Feb 10,2021
0
people found
this helpful
this helpful
From my first contact with James, he was so warm and natural on the phone. When he came round to do the valuation, he talked to me about the house and what I thought it's merits were and I felt really listened to. James displayed ...
read full review
read full review
Was this helpful?
Yes
Yes
Edward
(42)
Isabelle
(13)
Victoria
(11)
Kiren
(9)
James
(9)
Matthew
(8)
Joshua B
(8)
Chris
(8)
Michelle
(6)
Georgia
(6)
Donna
(5)
Sali
(5)
Gemma
(3)
Laura
(3)
Jan
(2)
Anna
(2)
Jo
(2)
Marian
(2)
Mario
(1)
Christian
(1)
Monika
(1)
Tracey
(0)
Sue
(0)
Lesley
(0)
Josh F
(0)
Kerrie
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by allAgents
Best Estate Agent in Northampton 
Best Letting Agent in Northampton 
