homes4u and anyone who is employed by this unprofessional, conniving and frankly robbing company is an absolute shambles
firstly, which ever little mancunian, crackhead tramp that works for YOUR cleaning company decided to either steal or throw away literally all of my possessions that I left in my room over the summer, before moving into our student house in september (despite being told that all of our items would "definitely be safe" and "nothing would be touched" if everything was just left on the bed over the summer), setting me back at least £500... (while we\'re on the subject, who would throw away the likes of an acoustic guitar and a passport, to name just a few things? absolute rubbish, it\'s just not logical. you\'ve got little xxxxxx working for you)
i then hear absolutely nothing off you from near enough three months regarding compensation despite phoning up and calling into the store, chasing you up regularly for updates.
because of this half-a-grand setback, which made me so financially buggered that i can\'t even afford to get to university for the last few weeks of term and has made me have to go home early, i\'m then unable to pay december\'s rent in time
despite this, i spent what was basically my last £20 to my name, getting the train back from my hometown, just to come and speak to you in-store so you can\'t fobb me off on the phone yet again, to explain the situation; i cannot afford to pay my rent because you have set me back hundreds of pounds and i\'m still waiting for an offer of a payout for my possessions... three months on.
you assure me that "it\'s fine, loads of students are in the same boat as you in december... you can just pay the rent once you get your loan in january, don\'t worry about it"
a few days later you get in touch with me offering a pathetic and embarrassing compensation price of £200.. what the hell took 3 MONTHS to decide this!? because it\'s christmas and i\'m absolutely broke and just want an end to the whole situation, i\'m a big enough mug to accept this offer.
this was two weeks ago and i\'m still to hear any further information from you regarding payment and you can\'t even give me an estimated date of when this may be.
and TODAY, after telling me not to worry about the rent, you have the audacity to phone me up, threatening to charge me because i can\'t pay decembers rent in time, demanding MONEY I OWE YOU after 12 DAYS when i STILL haven\'t recieved the MONEY YOU OWE ME, 3 MONTHS ON!
....and STILL you can\'t give me any information regarding my compensation you owe me!!!!
WHO THE HELL IS RUNNING THIS COMPANY!? do any of you communicate with eachother, or are you all so slap-dash that you just turn up to work, telling people what ever they want to hear to their face so you don\'t have to pull your finger out and actually do any work, before getting on the phone and contradicting yourselves completely?
i cannot wait til my contract runs out on this house so i never have to deal with you ever again. all you have done is cause stress for the last three months and i\'ll go out of my way to urge people never ever to get involved with you in the future. and despite all my problems... i\'ve never heard anyone have a single good word to say about this company, i really haven\'t.
apart from the rent, you won\'t be recieving anything else from me; do what ever you want with these "charges" but i promise you that i won\'t be paying a penny of them
i\'ve barely been able even think about university at all this year because of the mess you\'ve dragged me through. you\'ve exploited me massively and honestly, i really hope you all have a christmas as stressful and anxious and grim as you\'ve made mine
What agent could do to change your mind?
literally nothing. never seen anything like it. worst bunch of people i\'ve ever had to deal with in my entire life by a country mile, and i\'m being totally honest. should be ashamed of yourselves