Both Jenny and Mary were incredibly helpful throughout the entire process.
In particular Jenny kept us updated with progress from our first viewing of the property to the moment of collecting the keys. We had no issues whatsoever and having rented from other agents in the past and experienced certain problems, I was extremely impressed with how smooth everything ran.
They were also very accommodating with special requests. For example, we wanted to arrange a second viewing of the property to make sure it was the one for us once we had seen a number of other places. This was set up with about 10 minutes notice and someone took us round. We also wanted to take the flat on a few days earlier than advertised in order to tie in with leaving our previous property. Again this was sorted out by Jenny.
I would definitely recommend Leaders to any potential tenants and wish all estate agents were this effcient.