Having been the unwitting victim of the outright lacklustre communication, abhorrent and morally bankrupt business practises of other letting agencies, imagine my surprise when learning that I hadn't scrapped the bottom of the barrel until I dealt with Romans. In the event that you are... Read Full Review

Moved out 5 weeks ago after caring for the property as if my own and receiving glowing 3 monthly inspection reports on the state of the property. Very pleased with service during tenancy but after chasing 3 weeks after moving out no action had been taken by the agency whatsoever to progress release ... Read Full Review

Absolutely appalling service. Didn't respond to initial queries when we first took up tenancy. There were only one set of keys so we had to get further keys cut which we had to pay for. Left the property clean and they are refusing to give us back our deposit. Left our Hoover by mistake which they... Read Full Review

Daniel was aware of my unfortunate circumstances and made the whole buying process extremely easy for me. The property will be rented and Daniel has assured me that he will hand it all over to the lettings dept and i will have no dealings with it. Daniel has kept me updated and found out... Read Full Review

Although I have only recorded a score of Good, I think the service I have received from Kelly has been very good and consistent. She nearly always gets back to me immediately if there are any problems and keeps me informed of progress and outcomes. She regularly checks the property and gives a... Read Full Review

Although I have only recorded a score of Good, I think the service I have received from Kelly has been very good and consistent. She nearly always gets back to me immediately if there are any problems and keeps me informed of progress and outcomes. She regularly checks the property and gives a... Read Full Review

Very good service and helpful staff specially my contact Kelly Saunders how has been very helpful with all problems and has had them sorted very quickly and with no... Read Full Review

Kelly Saunders has been helpful to my husband and I over quite a few years. She has accompanied us to the property between lets to disuss any necessary work and it has always been actioned satisfactorily. She is a very pleasant member of your... Read Full Review

Kelly is always responsive and helpful whenever there is a problem with the property. She makes renting through Romans stress-free and I am grateful for her... Read Full Review

Kelly has been my Property Manager for around a year and in that time has always been extremely helpful and professional. She is quick to respond to any email or phone call enquiries that I have made. A very easy person to deal with. Many... Read Full Review

I have been renting a property through Romans Lettings in Wokingham for just over a year now. They have been brilliant from the very beginning, I originally spoke to Seirian who showed me around the property and sorted out the contract for me, she was always very polite and helpful and whenever I... Read Full Review

Romans provided a realistic price in the climate that we are in at the moment. The sale went through in under 8 weeks and the sale proceeded very smoothly. I was kept up to date on how the sale was progressing. The only down side was that quite often an agent wasn't always available to accompany... Read Full Review

Kelly is a phenomenal asset to Romans. I deal with her on a regular basis as she is managing 3 seperate tenants on my behalf. She is very responsive to any questions that I have and keeps me fully informed on the status of my properties and my tenants. This is particulalry important to me as I... Read Full Review

Kelly has been very responsive to all queries and has dealt with them promptly. She has also managed/is managing current things that need to be sorted very promptly and efficiently. So far I am pleased with the service we are receiving and glad that we chose Romans to manage our property. ... Read Full Review

Kelly has been doing a great job helping to pro actively manage our property in Wokingham. She has been a pleasure to deal... Read Full Review

Romans have not always been good agents for our letting, but since Kelly Saunders took control the service has been perfect. Efficient and always helpful, she has responded rapidly at all times and often spotted issues before they became... Read Full Review

Kelly has been an excellent agent. She has always responded promptly and efficiently to any problems, and has been meticulous about keeping in touch, keeping me notified of visits, and emailing me property reports. She is also extremely nice to deal with - great interpersonal skills and a real... Read Full Review

Veronica was really helpful when I was first looking for a property, and Annemarie has always been been friendly and acted quickly when things have needed doing/replacing in the flat. The only problem I did have with Romans was over the christmas period when I accidentally locked myself out of the ... Read Full Review

Kelly has been a very helpful member of the Roman's team, and has consistently performed well in her role as my contact / liaison. As a landlord who has very few opportunities to visit my property, Kelly has been my eyes and ears with regards to issues on the ground, helping to coordinate repairs ... Read Full Review

Excellent service. Matthew couldn't do enough for us (he even gave me a lift!). We bought through Romans as well and the service has been great from that direction... Read Full Review