“WARNING! PLEASE AVOID THIS AGENCY!I've wait......”
1 Star Review
Sep 23,2020
By:
'Tania'
Sep 23,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E1
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WARNING! PLEASE AVOID THIS AGENCY!
I've waited to have my deposit back almost 3 months. Firstly, they didn't get the whole deposit back as there were extra utility bills to pay. Even if I read all contract carefully,there was a clausule about extra bills, but they didn't mentioned it at all during the viewing or when I signed the contract. They instead ensured me that all the bills were included : gas, water, electricity, wifi.I fighted to try to get the whole amount, however at the end the bill was "lost", and they didn' t show me any proof of that bill.
After this, they were still holding my deposit. I repeatedly sent emails or called them to have news, and every time they were giving me excuses or they were saying: "request has been sent,
It will be elaborated"ecc.
After almost 3 months I' ve received my deposit back. This happened after I went to speak ( for the umpteenth time) to the office telling that I was going to raise a complain if I was not receiving my money back.
Please please avoid it! Let's stand together for good fights??
Have a good day
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