House Network
Ingatestone, CM4
4.9/5, 798 reviews
98% recommended
90% sales valuation accuracy
99% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“I can not praise house network enough, to be honest ......”

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Jul 13,2012
Minithumbup
By: 'KatieD'
Jul 13,2012
0 people found
this helpful
I can not praise house network enough, to be honest I used to wonder what esate agents did aside from taking some pictures and placing the house on rightmove, house network and in particular, Kayleigh, has shown me how a good estate agent can make all the difference. We sold our house with house network and found the whole process very effective, professional and very efficient. I am now viewing and trying buy another house and find that most other estates arent as progressive as house network, working full time and having a busy life doesn't always mean I have time to call people therefore the ticketing system that HN offered was brilliant and meant we were able to keep things progressing however please be assured if you do wish to speak with someone on the phone you can. Finally I would like to say that HN is very good value for money please do not think the cheaper rates are going to mean a second rate service because that was certainly not our experience.
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Opening Hours
Address

House Network
Estate Offices, Units 13 & 13a, Radley Green Road
Ingatestone
Essex
CM4 0LU
01245 249110

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 99% £58,000 £460,500,000
Lettings 50% 99% £695 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 0 0 737 8 40 2 3 2
Areas covered
  • National Online Agent
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS
Rankings
Latest Properties

No Properties

“Fees upfront...”

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May 07,2019
Minithumbdown
By: 'Mandy'
May 07,2019
0 people found
this helpful
To start with I thought House Network to be ok. Property on rightmove very quickly. However with only one serious viewing in six weeks we decided to take our property off the market and extend instead. I knew I would not get my whole fees ...
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Comment on agent fees
Good if you sell your property but bad as they keep all the fees whether they sell your property or not
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“Excellent service all round. Great communication, house sold within 2 weeks...”

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Mar 02,2019
Minithumbup
Isis
By: 'Lynn'
Mar 02,2019
0 people found
this helpful
Love that viewers are vetted so no time wasters. Great communication and low cost all in package meant no hassle....
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Comment on agent fees
Good
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“Great all round service...”

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Feb 18,2019
Minithumbup
Amy
By: 'Geraint4477'
Feb 18,2019
0 people found
this helpful
Great service from the start. Very easy to use and really good price to sell our house for us. Don't waste money with high street estate agents such as Darlows...
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Comment on agent fees
Good. £450 to sell a house. No hidden fees
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“Great Purchase Experience...”

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Feb 14,2019
Minithumbup
Jess
By: 'DCP'
Feb 14,2019
0 people found
this helpful
Great communication throughout the negotiation and purchase of my new house, queries/questions were answered very promptly, Isis and Jess were very helpful, polite and a pleasure to deal with....
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N/A
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“Fantastic service...”

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Feb 12,2019
Minithumbup
Aimee
By: 'Laura'
Feb 12,2019
0 people found
this helpful
I can't fault any aspect of the service from Aimee at house network, she has always been there to speak to when ever needed and always keeps me up to date....
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Comment on agent fees
Good
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“Fantastic service, great value...”

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Feb 12,2019
Minithumbup
By: 'Sarah'
Feb 12,2019
0 people found
this helpful
Always available to speak to and always helpful and professional. Had great feedback from viewers too who said that they'd never come across an estate agents who could organise viewings so quickly and hassle free. As a seller you are in full control via your ...
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Comment on agent fees
Great value for a great service.
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“Excellent...”

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Feb 11,2019
Minithumbup
By: 'Wyn'
Feb 11,2019
0 people found
this helpful
Excellent service, all the staff are very very helpful and pleasant, would highly recommend, nothing is too much trouble, also very friendly...
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Comment on agent fees
The fees are exceptionally good, would never use an Estate Agent in the City
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“Highly Recommend...”

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Feb 11,2019
Minithumbup
Caroline
By: 'Caroline'
Feb 11,2019
0 people found
this helpful
Would recommend to anyone. In constant contact very efficient always easy to contact made the selling so much less stressful....
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Comment on agent fees
Good
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“Highly recommend...”

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Feb 11,2019
Minithumbup
Khan
By: 'Hadiyah'
Feb 11,2019
0 people found
this helpful
I have had an amazing experience with house network their staff are so professional and polite they are always on top of everything so i didn't need to worry about anything i didn't expect my hoise to sell so quickly i would highly recommend them ...
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Comment on agent fees
So affordable compared to other estate agents
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“Excellent!...”

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Feb 07,2019
Minithumbup
Sam
By: 'Gemma'
Feb 07,2019
0 people found
this helpful
Sam Soutar was really helpful, he has kept me informed all the way through the process of buying my first home. Really easy company to deal with :)...
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“Excellent communication...”

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Feb 05,2019
Minithumbup
By: 'Ettie'
Feb 05,2019
0 people found
this helpful
I would recommend House Network - It was easy to use and great communication from the team with regular feedback from viewers/enqiuries and response very quickly too....
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Comment on agent fees
Very good!
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“Easy process...”

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Feb 04,2019
Minithumbup
By: 'Jackie'
Feb 04,2019
0 people found
this helpful
My home sold within two weeks, close to asking price. I found the whole experience extremely easy and quick. Company get me up to date every step of the way and kept me well informed. Bookings were simple even with the cancellations I was given ...
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Comment on agent fees
Excellent price
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“Very easy to book a viewing and a simple purchase...”

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Feb 02,2019
Minithumbup
By: 'Carl'
Feb 02,2019
0 people found
this helpful
I called to make a viewing and they pit me on hold and gave me a date and time with in 30 seconds. Great....
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“The process has been straight forward and hassle free. Staff are polite and friendly. They were efficient with putting through an offer on a house....”

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Feb 01,2019
Minithumbup
Cleo
By: 'S2603865'
Feb 01,2019
0 people found
this helpful
The process has been straight forward and hassle free. Staff are polite and friendly. They were efficient with putting through an offer on a house. They also supported me throughtout the process and always kept me updated....
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Comment on agent fees
Good
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“Excellent!...”

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Jan 29,2019
Minithumbup
Zachary
By: 'Patrick'
Jan 29,2019
0 people found
this helpful
My whole experience with Housenetwork Estate Agent is fabulous. Everything was done efficiently, effectively and professionally. I initially listed my property with a local estate agent who was unprofessional. I decided to quit the unprofessional estate agent after 16 weeks without any serious offer and from ...
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Comment on agent fees
Good
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“Miss...”

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Jan 23,2019
Minithumbup
By: 'Natalie'
Jan 23,2019
0 people found
this helpful
Great service and communication through email and over the phone, hot plenty of viewings. I would definitely recommend, also great price....
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Comment on agent fees
Great price
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“Returning customer...”

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Jan 23,2019
Minithumbup
By: 'Linda'
Jan 23,2019
0 people found
this helpful
This is our 4th time using house network and once again we have been very happy with the service levels and friendliness of the staff. We would happily use them again....
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Comment on agent fees
Fixed fee so no nasty surprises and much better than a commission estate agent whilst getting the service we need
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“Excellent communication and service...”

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Jan 19,2019
Minithumbup
Isis
By: 'Diane'
Jan 19,2019
0 people found
this helpful
Would highly recommend House Network. I tried to sell my house with a high street agent for 3 months before switching to House Network. The contrast in service was amazing . The communication was excellent and every query I had was answered promptly. The photos taken of ...
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Comment on agent fees
I’ve saved hundreds of pounds . High service for a low fee.
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“Very good, efficient service and communication...”

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Jan 11,2019
Minithumbup
Zachary
By: 'Rob'
Jan 11,2019
0 people found
this helpful
We have been really impressed - very efficient, plenty of communication and really helpful. Very easy to deal with and we would highly recommend them....
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Comment on agent fees
We are purchasers so no fee paid
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By: Jacqueline
Jan 14, 2019
View all comments (1)
Everyone is very helpful and would be happy to recommend. ...

“A good service option when dealing with one of life's most stressful times...”

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Dec 30,2018
Minithumbup
By: 'Tina'
Dec 30,2018
0 people found
this helpful
I have found the service to be fast, efficient and personable. The House Network offer a service which appears to surpass high street lenders on many levels. You get a better service for less money also - which is important when finances are tight. Thank ...
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Comment on agent fees
The fee is fair but the most appropriate option needs to be selected for personal needs, ie. no sale no fee or a deferred payment.
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“Great online option...”

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Dec 29,2018
Minithumbup
By: 'midnight'
Dec 29,2018
0 people found
this helpful
We have been very impressed with the speed and no nonsense service provided by House Network Ltd they have been very professional from start to finish .They are easy to talk to , Listen to any comments made and follow instruction. I would recommend to anyone ...
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Comment on agent fees
Good value for money better than High Street .
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“Professional service...”

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Dec 27,2018
Minithumbup
By: 'KevB'
Dec 27,2018
0 people found
this helpful
Excellent service at all times. Quick response to any questions asked. The site allows full access to pick photos and details. Second time I have used them and would reccommend to anyone thinking of selling their property....
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Comment on agent fees
Far cheaper than high street agents while providing a comparible service.
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“Would definitely use again...”

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Dec 23,2018
Minithumbup
Isis
By: 'Rob'
Dec 23,2018
0 people found
this helpful
East and straightforward, good support following offer. Price was very reasonable compared with high street agents, who were looking to charge some £3,000 more...
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“Great communication via email, mobile and landline. Prompt response always and friendly and helpful staff....”

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Dec 10,2018
Minithumbup
By: 'Blackbeauty'
Dec 10,2018
0 people found
this helpful
Good communication throughout the whole process. The staff were very friendly and helpful. They were always updating me with the market reports....
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Comment on agent fees
The fees for the company to conduct the house viewings on behalf of the client are too expensive.
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“Great experience with House Network...”

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Nov 30,2018
Minithumbup
By: 'Janet'
Nov 30,2018
0 people found
this helpful
This is the third time I have used House Network to let a property in the last 18 months. On each occasion I have found their staff to be extremely helpful and easy to contact by phone, email or chat. When I have had problems with ...
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Comment on agent fees
Very Fair
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“6842124...”

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Nov 30,2018
Minithumbup
Amy
By: 'William'
Nov 30,2018
0 people found
this helpful
This is the third time I have used House Network and found them to be Excellent compared to high St agents. They keep you informed with everything throughout the whole sales process....
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Comment on agent fees
Good
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“Easy to use...”

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Nov 21,2018
Minithumbup
By: 'Evee'
Nov 21,2018
0 people found
this helpful
easy to use and very cheap compared to other estate agents! needed to do my own viewings but I found that great as I could do it in my own time....
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Comment on agent fees
good
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“Fab service...”

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Nov 19,2018
Minithumbup
Amy
By: 'Jspw'
Nov 19,2018
0 people found
this helpful
Great service so far from Charles and Amy. Super quick contact with any issues and lots of viewings. Feels like good support...
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Comment on agent fees
Much cheaper than the high street
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“Excellent...”

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Nov 14,2018
Minithumbup
By: 'Colin'
Nov 14,2018
0 people found
this helpful
Great to deal with from start to finish. House sold within a week of going on the market. Great communication throughout and a reasonable fixed price....
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Comment on agent fees
Good
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“Very efficient and helpful! Easy to get hold of and no long queue on the phone....”

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Nov 09,2018
Minithumbup
By: 'Richard'
Nov 09,2018
0 people found
this helpful
Very friendly and helpful. No long queues on the phone and easy to communicate with and when busy with other customers called back very quickly after...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to clarify the situation and deal with any issues quickly and efficiently.

All complaints are investigated fully before we respond. This is to ensure we come back with constructive comments or course of action promptly. Our intention is to acknowledge the complaint within 3 working days, and provide a full response within 15 working days.

How to make your complaint:

All complaints are handled by a central team away from day to day administrative operations to ensure we look at each case without any direct involvement. To inform us of an issue, we request this by using the following methods:

Email: https://www.housenetwork.co.uk/contact.aspx#contact-form

Post: Complaint Handling, House Network Limited, Dawson House, Jewry Street, London, EC3N 2PJ.

Please note: We do not offer reporting via telephone as we investigate fully, and require written notice to ensure all issues are internally verified.
Last updated at 10:00 AM 24/08/2016 by

Awards won by House Network, Ingatestone CM4 0LU



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