Dec 11,2012
Nicola Carter
By: 'jj9304'
Dec 11,2012
6 people found
this helpful
Appalling service received throughout 2 year tenancy, repairs not completed and when I complained was given notice by Christmas Eve for no reason, also witholding deposit for no reason - do not use this agent
What agent could do to change your mind?
not evict me, do the repairs when asked and return my deposit before legal action is taken
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Was this helpful? Yes
By: Victoria
Dec 14, 2012
Dear Jenny,
I am sorry to hear you have been disappointed with the service received from Whitegates. I can assure you that all repairs that you reported were carried out if they were deemed necessary by the landlord and Whitegates. It was the landlords choice to give notice and as agents it is our duty to carry out their instructions. When notice is served it must start on the day your rent payment is due, unfortunately your payment day of the 25th was the reason that this coincided with Christmas,
I cannot understand why you are advising people not to use us when you have taken up your current tenancy with us.

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Whitegates Estate Agents

30A Allerton Road Woolton, Liverpool
L25 7RG

0151 428 157

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