Liverpool, L2
4.6/5, 105 reviews
87% recommended
85% lettings valuation accuracy
90% lettings fee satisfaction
Award winning lettings & property management | X1 Lettings

“Both the agents that have helped me in rentin......”

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Sep 14,2020
Minithumbup
By: 'FJ'
Sep 14,2020
0 people found
this helpful
Both the agents that have helped me in renting out my property have maintained excellent communication with timely, dedicated and personalised responses to my queries and have been easy to contact.
Was this helpful? Yes
By: X1
Sep 14, 2020
Thanks so much for this feedback, really appreciate it!

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Opening Hours
Address

X1 Lettings
Exchange Station, Tithebarn Street
Liverpool

L2 2QP
0151 559 3333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 85% 90% £340 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 3 54 10 0 0 2 0 6 1
Areas covered
  • L1
  • L3
  • L5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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Images & Videos

“The staff of x1 management are doing a good j......”

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Sep 14,2020
Minithumbdown
Amy
By: 'Gihan Youssef'
Sep 14,2020
0 people found
this helpful
The staff of x1 management are doing a good job so far with the online business. They reply to our quieries soon enough and business is going well. Gihan Youssef Assets Director Nadco Tradind(NTC) Corporation...
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“Both the agents that have helped me in rentin......”

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Sep 14,2020
Minithumbup
By: 'FJ'
Sep 14,2020
0 people found
this helpful
Both the agents that have helped me in renting out my property have maintained excellent communication with timely, dedicated and personalised responses to my queries and have been easy to contact....
read full review
Was this helpful? Yes
By: X1
Sep 14, 2020
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Thanks so much for this feedback, really appreciate it! ...

“Rob was very informative and helpful, knew a ......”

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Sep 11,2020
Minithumbup
By: 'Sophie Daulby'
Sep 11,2020
0 people found
this helpful
Rob was very informative and helpful, knew a lot of information about the buildings and accommodating to what we needed....
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“Whilst my time in the X1 Terrace L8 5RB, I wa......”

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Sep 09,2020
Minithumbup
By: 'George Thomas'
Sep 09,2020
0 people found
this helpful
Whilst my time in the X1 Terrace L8 5RB, I was in touch with Samantha Scott and Abby Jones. Both were very reliant with fast response times. Both brilliant agents; always there with a helping hand. Thank You Both! George Thomas...
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By: X1
Sep 09, 2020
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Thank you for this lovely review! ...

“Really helpful and could answer all the quest......”

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Sep 04,2020
Minithumbdown
By: 'Paul Griffiths'
Sep 04,2020
0 people found
this helpful
Really helpful and could answer all the questions I had. Very professional and polite. Showed a variety of types of available apartments....
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“I would not recommend staying with X1 letting......”

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Sep 02,2020
Minithumbdown
By: 'Alice Collins'
Sep 02,2020
0 people found
this helpful
I would not recommend staying with X1 lettings. I stayed in x1 Arndale house in Liverpool for 2 years and it was problem after problem. All they care about is taking your money and not sorting any problems that occur in the flat. My emails got ...
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“David is a fantastic Manager and is very thor......”

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Aug 31,2020
Minithumbup
David
By: 'Addal Singh'
Aug 31,2020
0 people found
this helpful
David is a fantastic Manager and is very thorough with his work, excellent communication and keeps me using X1 as he delivers a super service. Thank you David and Team...
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By: X1
Sep 02, 2020
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Thank you so much for this review. Hope you have a lovely day. ...

“Such a professional employee with sufficient ......”

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Aug 26,2020
Minithumbdown
By: 'Abdul'
Aug 26,2020
0 people found
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Such a professional employee with sufficient information and good timing and responding. It was clear information way better than the one before with same company...
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“Always responsive and professional...”

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Aug 23,2020
Minithumbup
By: 'Ciaran Doherty'
Aug 23,2020
0 people found
this helpful
X1 have an informative newsletter and are always responsive to any questions. They are a joy to work with. As expected, they take a weight off your shoulders by executing their job professionally. Thank you....
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“X1 Viewing...”

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Aug 17,2020
Minithumbup
By: 'Callum Cameron'
Aug 17,2020
0 people found
this helpful
Rob was very knowledgeable and answered all the questions we had. He was very friendly and made us both feel very welcome...
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“Friendly and Helpful!...”

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Aug 17,2020
Minithumbup
Amy
By: 'J Reilly'
Aug 17,2020
0 people found
this helpful
The staff at X1 are very friendly and helpful and always great to deal with. Really appreciated all of their assistance in resolving any queries I have had as a tenant....
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“Friendly and Helpful!...”

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Aug 17,2020
Minithumbup
Amy
By: 'J Reilly'
Aug 17,2020
0 people found
this helpful
The staff at X1 are very friendly and helpful and always great to deal with. Really appreciated all of their assistance in resolving any queries I have had as a tenant....
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“Ben Harvey and Harriet were very helpful thro......”

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Aug 14,2020
Minithumbup
By: 'Courtney Catherine'
Aug 14,2020
0 people found
this helpful
Ben Harvey and Harriet were very helpful throughout the process and guided me through. I am very grateful thank you...
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By: X1
Aug 14, 2020
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Thank you for this review :) we hope you're keeping safe. X1 ...

“Truly awful....”

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Aug 12,2020
Minithumbdown
By: 'Kim A Massey'
Aug 12,2020
0 people found
this helpful
I am a landlord with experience of various letting agencies in various cities and I can safely say X1 Lettings are the worst letting agent I have had the misfortune of using. Through their negligence I lost 5 months rental, they failed to deal with the ...
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By: X1
Aug 13, 2020
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Hi Kim, thank you for your review. I understand there was a bit of an issue with incorrect email addresses which delayed our response, really sorry about that. Someone will get in touch with you tomorrow to run through your issues. Thank you again for your review,. Kind regards, X1. ...

“Morgan lea...”

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Aug 09,2020
Minithumbup
By: 'Fionn Corcoran'
Aug 09,2020
0 people found
this helpful
This review is solely for Morgan lea. After having a variety of issues this year and arguments with higher management. I cannot thank Morgan enough, from Day one he gave his all to helping and assisting us as tenants whenever Possible. He is very professional, ...
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By: X1
Aug 10, 2020
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Thank you for this - Morgan will be thrilled :) ...

“Helpful agent so far...”

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Aug 06,2020
Minithumbup
By: 'Emily'
Aug 06,2020
0 people found
this helpful
Helpful agent so far, happy to provide more info when asked and has fairly quick responses. Makes sure you understand anything that's a bit complicated and catered to some specific requests I had about room location....
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“I had a great experience with Ben Harvey from......”

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Aug 05,2020
Minithumbup
By: 'Sarah Louise Ellis'
Aug 05,2020
0 people found
this helpful
I had a great experience with Ben Harvey from X1 Lettings, who welcomed me to view the X1 Liverpool one studio block and showed me around in a very friendly and informative way. He showed me all the amenities the building had to offer and ...
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“Fantastic, responsive, helpful service! Amy h......”

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Aug 04,2020
Minithumbup
By: 'Andrew Woodrufg'
Aug 04,2020
0 people found
this helpful
Fantastic, responsive, helpful service! Amy has been really open and sorted things for me quickly. Also understand the market. Would recommend to anyone!...
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By: X1
Aug 04, 2020
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Thank you for this review :) ...

“I was welcomed in and shown around by Ben, wh......”

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Aug 03,2020
Minithumbup
By: 'Josh Turner'
Aug 03,2020
0 people found
this helpful
I was welcomed in and shown around by Ben, who couldn’t have been more helpful. He was funny and kind and made me feel at ease with a potential big decision, but thanks to him I’m very confident about my choice to move ...
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By: X1
Aug 04, 2020
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Thanks so much for this review :) ...

“Ben was extremely friendly and helpful during......”

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Jul 31,2020
Minithumbdown
By: 'Ruth Clark'
Jul 31,2020
0 people found
this helpful
Ben was extremely friendly and helpful during my viewing with him, he was very communicative and knowledgable about the property and answered all my queries in detail....
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“BEST account manager in 7 years!...”

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Jul 28,2020
Minithumbup
By: 'Adam Green'
Jul 28,2020
0 people found
this helpful
I have a NEW lady who looks after my affair and her name is Caroline DAvis. She is more than 5 STAR! I am extremely impressed by her efficiency and attitude. We are not related in any way and I have been using X1 lettings for ...
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“Great customer service by Kelsey. Prompt resp......”

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Jul 27,2020
Minithumbup
By: 'Zubair Ali'
Jul 27,2020
0 people found
this helpful
Great customer service by Kelsey. Prompt responses and managing the issues very well. Keeps me posted on time. Pleased with the service I get. Best wishes Kelly!...
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“Professional and Responsive...”

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Jul 24,2020
Minithumbup
By: 'Tara Graham'
Jul 24,2020
0 people found
this helpful
As a landlord, I have recently started dealing with Caroline Davies. I have been very pleased with her professional demeanor and responsiveness to my queries. I am looking forward to continuing to work with her!...
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By: X1
Jul 24, 2020
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Thank you so much for this lovely review. We look forward to working with you. ...

“Ellie has been wonderful from start to finish......”

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Jul 20,2020
Minithumbup
By: 'Rheanne Myrie-Formstone'
Jul 20,2020
0 people found
this helpful
Ellie has been wonderful from start to finish and made everything clear and concise during my whole experience. Would definitely recommend X1 services for anyone looking for accommodation needs....
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By: X1
Jul 20, 2020
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Thank you so much for this lovely review! Keep safe x ...

“Excellent Service in Difficult Times...”

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Jul 11,2020
Minithumbup
By: 'Keith Bailey'
Jul 11,2020
0 people found
this helpful
Difficult times for tenants, landlords and letting agents. Xl Lettings have performed well by providing regular market updates. At an individual level, Kelsey Gibson has delivered an excellent service in obtaining a new tenant in an uncertain market. The tenant brought some challenges to Kelsey ...
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“The engineer came and helped to check my oven......”

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Jul 09,2020
Minithumbup
By: 'Xiaolei (Skye) Yang'
Jul 09,2020
0 people found
this helpful
The engineer came and helped to check my oven, he was very patient and professional. Thanks a lot to Christiana for reporting the issue and the engineer for his help!...
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Staff picture Amy
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Staff picture Charlie
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Staff picture Alex
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 1:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Lettings, Liverpool L2 2QP


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X1 Lettings

Branch - Liverpool, L2