New Homes Solihull, Solihull, B90
5/5, 8 reviews
88% recommended
0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Birmingham Estate Agents and Letting Agents - Smart Homes

“As a first time buyer I had no knowledge of t......”

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Sep 07,2020
Minithumbup
Jo
By: 'laura cole'
Sep 07,2020
0 people found
this helpful
As a first time buyer I had no knowledge of the whole process of buying however having Jo has been great. She talked me through each stage, was extremely helpful and kept me up to date with everything. I had some issues with my solicitors which held up the whole process. I spoke with Jo about my concerns and she recommended a new solicitor and I was able to move across to them straight away.
Jo goes above and beyond to ensure all parties are happy, up to date and kept in the loop. I cannot recommend her and the team at Smart Homes enough :)
Thank you
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Opening Hours
Address

Smart Homes
Tullets Court, 316 Stratford Road
Solihull
West Midlands
B90 3DN
01217444144 option 3

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 100% £198,000 £780,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 7 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS TPOS SAGEagent
Latest Properties

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“As a first time buyer with very little knowle......”

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Sep 18,2020
Minithumbup
Louise
By: 'Tim'
Sep 18,2020
0 people found
this helpful
As a first time buyer with very little knowledge of what needed to be done buying during a global pandemic was far from ideal. Julia and Louise’s excellent service guided me through the entire process perfectly....
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“Smart Homes have been amazing!...”

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Sep 10,2020
Minithumbup
By: 'Sophie Clarke'
Sep 10,2020
0 people found
this helpful
Smart Homes have been amazing, from the moment I called about the house, all the way through to completion. They went above and beyond to help speed up the sales process and am so glad I purchased my first house with them....
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“As a first time buyer I had no knowledge of t......”

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Sep 07,2020
Minithumbup
Jo
By: 'laura cole'
Sep 07,2020
0 people found
this helpful
As a first time buyer I had no knowledge of the whole process of buying however having Jo has been great. She talked me through each stage, was extremely helpful and kept me up to date with everything. I had some issues with my solicitors ...
read full review
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“Smart Homes were amazing throughout our buyin......”

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Aug 20,2020
Minithumbup
Louise
By: 'Amelia'
Aug 20,2020
0 people found
this helpful
Smart Homes were amazing throughout our buying process. We were kept updated and advised along the way. Louise and Julia were very professional and caring. The team are still on site now and are always happy to help where they can. Thank you again...
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“What a great experience moving into my new ap......”

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Jul 30,2020
Minithumbup
Louise
By: 'Joan Davis'
Jul 30,2020
0 people found
this helpful
What a great experience moving into my new apartment at Princes Gate. The sales team were so understanding and patient with me having to sell my property to be able to down size to these amazing apartments. Julia and Louise have been there every step ...
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“An excellent service in these difficult times......”

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Jul 02,2020
Minithumbup
Louise
By: 'Raj Thandi'
Jul 02,2020
0 people found
this helpful
An excellent service in these difficult times. Viewings were arranged with correct social distancing at all times. Snagging list was attended to promptly with a smooth handing over of keys. Also a delightful welcoming hamper in the apartment!...
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“So my experience was a little unorthodox, giv......”

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Jun 23,2020
Minithumbup
By: 'Scott Wakefield'
Jun 23,2020
0 people found
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So my experience was a little unorthodox, given I was purchasing a property as a worldwide crisis was emerging, however Jade and Julia of Smart Homes were phenomenal in their service and communication. I dealt with Jade from the beginning, for whom was refreshing from ...
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“I will like to use this opportunity to say a ......”

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Jun 07,2020
Minithumbdown
By: 'Sue Damms'
Jun 07,2020
0 people found
this helpful
I will like to use this opportunity to say a big thank you to Dawn Froud for the excellent customer service provided during the process of purchasing a new home. I am grateful beyond words for all the support we received, nothing was to much ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:00 AM 01/01/1970 by

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Branch - New Homes Solihull, Solihull, B90