“Charlie is a fantastic letting agent!...”
5 Star Review
Sep 07,2020
By:
'Laura'
Sep 07,2020
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E15
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Postcode: E15
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Charlie is a fantastic letting agent!
We had a very short turnaround for signing and moving in (less than two weeks) - Charlie was very helpful moving things along when they got stuck (hold-ups in referencing, contract etc).
He was very responsive at every stage, promptly dealing with everything and updating us on the progress. Friendly, professional, efficient, and effective. Wonderful.
I could not say the exact same about the office assistant we worked with - the updates were often inaccurate, we were often reassured we would receive documents by a certain time and we would not. The night before our move-in date, we were told we would get the contract by the end of the day, and when we chased again with no news at 7pm, we got an out of office.
Again, Charlie was great here, stepping in, checking for us, and giving us the updates.
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