Paul was excellent throughout the transaction. He first allowed us several viewings in the relevant building on short notice and spoke candidly about the merits of each of the individual units we saw. This was conducted with a member of the property developer\'s team in order to give a more detailed insight into the individual units.
He was then very willing to put our desires to the landlord\'s agent, which differed from the terms being offered. He kept in touch with us at each stage of the process, and very clearly informed us of our obligations and what we were agreeing to. Paul was always easily contactable by a variety of media. There was never any pressure to take up the flat, and he made sure to give us a number of other options in the same building should this letting have fallen through.
All in all, easily the best experience we have had with an estate agent in 4/5 years of moving properties.