Petermans
Herne Hill, London, SE24
4.8/5, 69 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction

“No transparency. Awful customer services. Not......”

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Sep 01,2020
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Andrea
By: 'Paula'
Sep 01,2020
0 people found
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No transparency. Awful customer services. Not to be trusted.
Unresponsive. Many better agents in the area. Avoid at all costs.
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Opening Hours
Address

Petermans
63-65 Herne Hill
Herne Hill,London
Greater London
SE24 9NE
020 7733 5454

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £34,300 £1,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 11 3 32 0 17 1 0 0
Areas covered
  • SE24
  • SE5
  • SE22
  • SE13
  • SW2
  • HA8
  • HA7
  • NW7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

“Peterman's were very professional and efficie......”

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Feb 25,2021
Minithumbup
Wendy
Amar
By: 'Mark'
Feb 25,2021
0 people found
this helpful
Peterman's were very professional and efficient throughout the whole property chain process during this very trying pandemic period. Wendy and Amar were very reassuring, helpful and knowledgeable during the whole chain process and would recommend them to anyone deciding which agent to use....
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“No transparency. Awful customer services. Not......”

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Sep 01,2020
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Andrea
By: 'Paula'
Sep 01,2020
0 people found
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No transparency. Awful customer services. Not to be trusted. Unresponsive. Many better agents in the area. Avoid at all costs....
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“Excellent service...”

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Aug 06,2019
Minithumbup
Amar
By: 'Matt'
Aug 06,2019
0 people found
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Amar and the team at Herne Hill have been truly outstanding. Even when confronted with repeated setbacks Amar remained patient, resourceful and effective. He was swift and diligent when responding to inquiries and in dealing with tricky buyers and unpredictable tenants. Petermans is a well-run, ...
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“Exceeded expectations!...”

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Jun 11,2019
Minithumbup
Wendy
Amar
By: 'Nicky'
Jun 11,2019
0 people found
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Fabulous level of customer service that you tend to only get from a family business. They were proactive in moving along the sale as well as being helpful in ways that were beyond their remit....
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Comment on agent fees
Excellent value for money!
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“Brilliant...”

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Mar 11,2019
Minithumbup
Amar
By: 'Steve'
Mar 11,2019
0 people found
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We had previously listed with another local estate agent who we felt tried to play too much of a game with our sale. We swapped to Petermans who immediately injected energy into our sale and were really professional from the outset. Amar, supported by Wendy, ...
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Comment on agent fees
No issues with Cost
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“Instruction to Completion in less than 60 days...”

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Feb 12,2019
Minithumbup
Wendy
Amar
By: 'Patrick'
Feb 12,2019
0 people found
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Having managed my property as a rental for nigh on 20 years, Wendy and the team moved into action to secure a quick sale after I decided to sell the property. The market is pretty flat but a buyer was found quickly at very near the ...
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Comment on agent fees
Extremely competative
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By: Wendy Peterman
Feb 12, 2019
View all comments (1)
Thank you Patrick for your kind comments, it has been a pleasure dealing with you over the years. From all the team here at Petermans we wish you good luck for the future. ...

“The Professionals...”

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Feb 05,2019
Minithumbup
Wendy
Amar
By: 'Evelyn'
Feb 05,2019
0 people found
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Wendy and Amar are a credit to their profession. Informative, proactive, gracious and always willing to help. They made the process of selling our property as stress free as possible and were very reassuring and supportive throughout. We would not hesitate to recommend Petermans to ...
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Comment on agent fees
Reasonable
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“Fantastic Service...”

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Nov 28,2018
Minithumbup
Wendy
Amar
By: 'Patricia'
Nov 28,2018
0 people found
this helpful
Amar has been incredibly proactive and helpful during this prolonged and difficult sale. I am so grateful to both Amar and Wendy for all their help. This is a company who go above and beyond in their efforts to help and accommodate a sale. I ...
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Comment on agent fees
very reasonable
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“Best agent in London!...”

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Nov 21,2018
Minithumbup
Rory
By: 'Flavia'
Nov 21,2018
0 people found
this helpful
We have always dreaded dealing with real estate agents until we met Rory. He knew exactly what we're looking for, and has never wasted our time showing us properties we wouldn't like. He is honest and goes out of his way to help. When we ...
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“Excellent service and aftercare...”

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Sep 29,2018
Minithumbup
Amar
By: 'Gus'
Sep 29,2018
0 people found
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I bought a flat in Herne Hill through Amar at Petermans. Throughout i experienced a friendly, professional and personal approach. Amar and the wider team made sure I was kept in the loop at all times which made what can be a stressful time as ...
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Comment on agent fees
Very fair
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“Genuinely caring people....”

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Sep 15,2018
Minithumbup
Wendy
Amar
By: 'Khadija'
Sep 15,2018
1 people found
this helpful
The best agents I've worked with. Amar and Wendy went above and beyond to support my property purchase. They truly care about the effects they have on others and when solicitors were delaying processes, both were moving the sale forward in the background advocating in ...
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“Thank you, Petermans...”

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Sep 09,2018
Minithumbup
Wendy
Amar
By: 'R'
Sep 09,2018
0 people found
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Wendy and Amar not only did an excellent job of getting my flat on the market and selling it quickly, but they were also professional and really, really helpful on a personal level, answering my many questions about the process and the chain and giving ...
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Comment on agent fees
Good
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“Good, friendly local agent...”

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Jul 23,2018
Minithumbup
By: 'katharine'
Jul 23,2018
0 people found
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I've used Petermans twice - once as a buyer and once as a seller. Really good service both times. Professional, friendly and quick to respond to any queries....
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“Over and above...”

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Jul 20,2018
Minithumbup
Wendy
By: 'Josephine'
Jul 20,2018
0 people found
this helpful
Both the rental and sales team were incredibly efficient. Wendy and her team were proactive when it came to some issues with the buyer's solicitor and helped the sale go through smoothly....
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Comment on agent fees
Average.
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“Communication...”

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Apr 10,2018
Minithumbup
Wendy
By: 'Liz'
Apr 10,2018
0 people found
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It was a pleasure to have Wendy as our lead on the sale of our family home. Not only did Wendy respond efficiently (as did all of the team) but she understood the personal challenges of letting go of somewhere we had been very happy ...
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Comment on agent fees
The fees were fair.
Was this helpful? Yes

“First Class Local Estate Agent...”

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Apr 06,2018
Minithumbup
Wendy
Amar
By: 'Sophie'
Apr 06,2018
0 people found
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The quality of service and care from Petermans was exceptional. They work as a team which is unusual and very appealing since everyone knows what is happening at any given point. Their knowledge of the local area is excellent and their aim is to sell ...
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Comment on agent fees
Petermans were open to negotiating with us because we were only interested in selling if we bought a specific house through them.
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By: Wendy Peterman
Apr 06, 2018
View all comments (1)
Thank you Sophie for your kind words. Our aim is to provide a stress free and helpful service. I am so glad you were happy with us and extra happy that we managed to get your the house of your dreams! ...

“A great experience...”

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Mar 26,2018
Minithumbup
Wendy
Amar
By: 'Richard'
Mar 26,2018
0 people found
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From the moment wet met Wendy and Amar, till the final hand over of our keys to the new buyers, we have been impressed with Petermans. The team have done a great job from organising the photographer and EPC ratings, getting a great listing, and ...
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Comment on agent fees
Very good
Was this helpful? Yes

“During the selling of the property we have good communication ......”

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Mar 05,2018
Minithumbup
Wendy
Amar
By: 'Mission'
Mar 05,2018
0 people found
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During the selling of the property we have good communication and feedback from Wendy and Amar at each point. They were not overly pushy but kept us up to date and advise on what needed to be carried out next....
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“From the initial viewing to moving in day we felt ......”

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Feb 15,2018
Minithumbup
Wendy
Amar
By: 'Viperwolf'
Feb 15,2018
0 people found
this helpful
From the initial viewing to moving in day we felt that Wendy and Amar were efficient and gave us the information we needed when they were asked. After looking for a property for a number of weeks following our own property going under offer, everything ...
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Comment on agent fees
N/A buyer
Was this helpful? Yes

“Professional and concise advice and information throughout the process. Responded ......”

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Dec 19,2017
Minithumbup
Amar
Amar
By: 'Amar'
Dec 19,2017
0 people found
this helpful
Professional and concise advice and information throughout the process. Responded to queries very efficiently and punctually and had great local knowledge....
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Comment on agent fees
Agreeable
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“We used Petermans for the sale of our flat and ......”

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Dec 09,2017
Minithumbup
Amar
By: 'Neworiginal'
Dec 09,2017
0 people found
this helpful
We used Petermans for the sale of our flat and they were fantastic. They are local and know the area very well and have a good book of buyers, they were courteous, negotiated hard for my benefit with local buyers and ensured the process ran ...
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Comment on agent fees
Good
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“Overall, we are satisified with the service that has been ......”

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Dec 07,2017
Minithumbup
Amar
By: 'Vladimir'
Dec 07,2017
0 people found
this helpful
Overall, we are satisified with the service that has been provided, for both our Sale and the Purchase. All staff we dealt with have been helpful, and answered queries in timely manner....
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“Melissa has been friendly and helpful throughout our buying process. ......”

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Dec 05,2017
Minithumbup
By: 'Vikki'
Dec 05,2017
0 people found
this helpful
Melissa has been friendly and helpful throughout our buying process. She has been efficient when chasing solicitors and liaising with all parties involved. We were very happy with the service we received....
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Comment on agent fees
NA
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“Peterman's handled the sale of my flat and the purchase ......”

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Nov 05,2017
Minithumbup
By: 'Ian'
Nov 05,2017
1 people found
this helpful
Peterman's handled the sale of my flat and the purchase of my new flat well. Their knowledge of the local market was sound, and they gave pragmatic advice based on this in terms of asking price/ strategy etc. Melissa was straightforward and pleasant to deal ...
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Comment on agent fees
Reasonable and comparative percentage for the area.
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“All the staff in the office were delightful. Though Melissa ......”

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Oct 27,2017
Minithumbup
Wendy
By: 'Peter'
Oct 27,2017
0 people found
this helpful
All the staff in the office were delightful. Though Melissa and Wendy were our main contacts. The sale was not as straightforward as we had thought and they could not have been more helpful. They were practical and helped us work out solutions. They were ...
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“Very thorough and professional service. Melissa showed a lot of ......”

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Oct 24,2017
Minithumbdown
By: 'AAAA'
Oct 24,2017
0 people found
this helpful
Very thorough and professional service. Melissa showed a lot of patience in finding us the right place and guided us through the purchase process very well....
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“We were very pleased with the experience of selling our ......”

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Oct 18,2017
Minithumbup
By: 'Jo'
Oct 18,2017
1 people found
this helpful
We were very pleased with the experience of selling our flat through Petermans. We found them professional and friendly, communication was always easy and prompt, and we felt very comfortable leaving keys with them to manage the viewings. Melissa, in particular, was very helpful and ...
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Comment on agent fees
Comparable with other local agents and definitely more than the online agents, but we were very pleased with the level of communication and professionalism of Petermans.
Was this helpful? Yes
By: Wendy Peterman
Oct 18, 2017
View all comments (1)
Hi Jo and Matt, thank you for your comments. As you know we always strive to give our vendors and our buyers a smooth and stress free sale. As you put, communication is key to this and I am glad you feel we achieved that level of service for you. ...

“Petermans handled the sale of my parents flat in Herne ......”

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Oct 16,2017
Minithumbup
By: 'Emma'
Oct 16,2017
1 people found
this helpful
Petermans handled the sale of my parents flat in Herne Hill and their service, and particularly that of Melissa Freitas, was exemplary. It was a very stressful time and luckily for me I had Melissa looking after my sale - always super-efficient, polite and positive, ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Wendy Peterman
Oct 16, 2017
View all comments (1)
Hi Emma, thank you for your comments. It means a great deal to all of us that you had a good experience. The team here, especially Melissa are grateful for your kind comments. Its nice to know we are appreciated! Hope all goes well for you in the future. ...

“Really enjoyed renting with Petermans. Hugely professional and a very ......”

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Oct 11,2017
Minithumbup
By: 'Tiffany'
Oct 11,2017
1 people found
this helpful
Really enjoyed renting with Petermans. Hugely professional and a very fair service. All the workers from the handyman to the plumbers and office workers were exceptionally nice. Someone has created a great culture and it has filtered down to the clients. Renting can be daunting ...
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Comment on agent fees
Fine.
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“We bought our 1st home through Petermans. Melissa Freitas was ......”

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Oct 11,2017
Minithumbup
By: 'NJ'
Oct 11,2017
0 people found
this helpful
We bought our 1st home through Petermans. Melissa Freitas was the agent we communicated with and she was very professional and also helped us to view the property multiple times before the exchange of contracts. Melissa kept us updated on the progress, and was very ...
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Last updated at 9:51 AM 27/01/2017 by allAgents

Awards won by Petermans, London SE24 9NE



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