I have let my property through Townends for several years and found their letting service generally to be problem free, although staff seem to turnover frequently in their head office. This year was a new experience when a tenant stopped paying rent and remained in the house. Townends helped me find appropriate legal advice and when the squatters were eventually evicted, Townends were quick to find new tenants. Tamsin from the Staines branch made sure that all repairs were carried out and that the property was ready for the new tenant\'s move in date. I was kept up to date on progress and everything went smoothly.