I have just concluded a sale through Michael Hardy, and in this age of diabolical customer service was incredibly impressed by Ian Roach, ably supported by Ben Biggs. Throughout a sometimes fraught process Ian went out of his way to smooth things over and take care of many issues outside his remit. At one point Ben went round to the house with towels from his office to mop up a leak.
Having become totally disillusioned with estate agents after being continually ripped off by the faceless, profiteering Romans, Ian has restored my faith. I would urge everybody to use Michael Hardy Crowthorne, forget ALL the others.