My son\'s house was put in the hands of Newmans and I was handling getting the house into letting condition. He is the Landlord. Orginally I was dealt with by Carly Scott and subsequently by Sam Ridler. Carly was especially easy to work with, as she was always communicative and quick to respond to her emails. Which is a great boon to stumbling firstime Landlord\' s mothers, who don\'t know the processes. If there was an issue it would be that when Sam took over he was not quite so responsive to my email requests. The various certificate testers, can\'t think of a general term for them, that I happened to meet at the premises, as they were going through the house for various certifications, were also very helpful.