Tiffany ensured that the communication between the potential tenants and myself was smooth. She is very polite and professional and an asset to Outlook. Her response to e-mails and tasks is second to none. Thank you Tiffany and I would gladly recommend Outlook ! This letting has been majority with Tiffany however when John was involved he was proficient and very well mannered & approachable. For a service based business the staff is what makes it and Outlook have some gems.