It took 4 months to get my daughter\'s substantial deposit back from the landlord and CJ Delemere were absolutely no help at all. It turned out that the photos my daughter emailed to CJ Delemere the day after she moved in, detailing the condition of the room\'s walls and carpet, were not forwarded to the landlord who therefore witheld a large part of the deposit believing that she had hammered the holes in the walls etc. When she moved in, the agent from CJ Delemere saw the room in the state it was, but asked her to sign a Declaration of Cleanliness that she was then held to in spite of sending the photos to CJ the very next day. Their line at all times was that they were "only Letting Agents". Once we had managed to clarify all this with the landlord we got back most of the deposit but it took a great deal of persistence and many many phone calls. So I\'m leaving the review to say: dont expect CJ Delemere to be any help at all, they are only letting agents and once it\'s let, you\'re on your own!