Universal Square, Manchester, M12
4.7/5, 2249 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“I'm on the move......”

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Jul 31,2020
Minithumbup
Ahmed
By: 'Judith Cole'
Jul 31,2020
0 people found
this helpful
A sale was achieved within a week which was extremely impressive. I was kept informed at all times and things were done when they said they would be. Ahmed, as my sales negotiator, explained all the stages very clearly
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 3 6 1 1037 48 954 33 51 49
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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Images & Videos

“I'm really glad we used Springbok. They expla......”

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Aug 13,2020
Minithumbup
Ben
By: 'K Mackenzie'
Aug 13,2020
0 people found
this helpful
I'm really glad we used Springbok. They explain the process in detail, organise all of the viewings and have their own team of solicitors making the process quick and easy. Even during the pandemic, they kept us informed of possible viewings and were quick to ...
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“We are very happy with the service provided. ......”

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Aug 12,2020
Minithumbup
ryan
By: 'Andrew Lyall'
Aug 12,2020
0 people found
this helpful
We are very happy with the service provided. Ryan answered our calls straightaway or returned our calls straightaway if voicemail left. He is very personable and it has been a pleasure to have his support throughout the sales process....
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“Very painless, very supportive...”

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Aug 12,2020
Minithumbup
Thomas
Natalie
By: 'Bet Holmes'
Aug 12,2020
0 people found
this helpful
Springbok found me many viewers in a short time, and two offers came on the same day. For once, an estate agent who makes the process very painless, as they are very organised, very supportive. Thomas Robinson was particularly helpful towards the end when the ...
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“My Experience...”

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Aug 11,2020
Minithumbup
By: 'Derek Smith'
Aug 11,2020
0 people found
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Had viewing and a offer the same day, whicn was accepted. Everything was done quickly and professionally. Very pleased with out come. Would recommend Springbok....
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“Quick and easy service .......”

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Aug 11,2020
Minithumbup
Ahmed
By: 'Oli Dowsett'
Aug 11,2020
0 people found
this helpful
Quick and easy service . Ahmed from springbok has been friendly and efficient, I would use their services again ....
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“Avoid...”

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Aug 08,2020
Minithumbdown
By: 'Asllan'
Aug 08,2020
0 people found
this helpful
It does not deserve 1 star but there is not other option to leave review. My partner payed a deposit for a flat and agent Kevin kept calling me to beat the price she offered , unbelievable. They annoy you to the point you make an offer ...
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“Great process so far......”

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Aug 07,2020
Minithumbup
By: 'Charlotte H'
Aug 07,2020
0 people found
this helpful
Purchasing our new home through Springbok has been a straight forward process that has put our minds at ease. Initially negotiating our purchase with Vicky Coffey, I found her to be extremely pleasant, personable and helpful throughout the process, eventually helping us secure the purchase ...
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“Really impressed with the service I received ......”

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Aug 07,2020
Minithumbup
Ahmed
By: 'Mark Barrett'
Aug 07,2020
0 people found
this helpful
Really impressed with the service I received from Ahmed, very knowledgeable and helpful Highly recommend Springbok for buying good value properties quickly...
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“Great Customer Service...”

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Aug 07,2020
Minithumbup
Jessica
By: 'XXX'
Aug 07,2020
0 people found
this helpful
I had never heard of these before so was a little wary at first however we have just had our offer accepted and began the sales process with Jessie. We have found them to be very responsive and helpful. They have always kept in contact ...
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“Excellent service from Ryan! Always happy to ......”

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Aug 06,2020
Minithumbup
ryan
By: 'Asma'
Aug 06,2020
1 people found
this helpful
Excellent service from Ryan! Always happy to help with any questions me and my husband had. Always responded back of missed a call!...
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“Delighted customer....”

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Aug 06,2020
Minithumbup
Ryan
By: 'Deborah Henderson'
Aug 06,2020
0 people found
this helpful
I couldn't be happier with springbok. They have kept their word in everything they said they would do. Especially Ryan Roscoe who was my go to guy during the appointment and viewing process. He was always availalable to answer my questions no matter if they ...
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“All your staff have been very helpful thank y......”

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Aug 05,2020
Minithumbup
Ahmed
Sam
By: 'SANDRA SCRIMSHAW'
Aug 05,2020
0 people found
this helpful
All your staff have been very helpful thank you, especially Ahmed who has always answered all my questions during the sale process which was extremely quick...
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“Thank you ....”

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Aug 05,2020
Minithumbup
By: 'Stephen jones'
Aug 05,2020
0 people found
this helpful
Just like too say big thank you too becci kennerly for all her help so nice and understanding from the get go cudnt of done it without you thanks again becci brilliant customer service would definitely recommend Sprinbok and becci. From Stephen....
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“Took a week to sell our house...”

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Aug 05,2020
Minithumbup
Jenna
By: 'Gill Jones'
Aug 05,2020
0 people found
this helpful
Decided to sell our house on the Monday had a valuation on the tues photos done on the Friday house on sale following Monday 7 viewings arranged for the Sat House sold the following Monday... What can I say... Quick and easy and kept in touch ...
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“Our sales negotiator Ahmed was always really ......”

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Aug 03,2020
Minithumbup
Ahmed
By: 'Rachel'
Aug 03,2020
0 people found
this helpful
Our sales negotiator Ahmed was always really easy to contact and responded to missed calls straight away which was great when we wanted more info on the property...
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“Avoid at all costs...”

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Aug 03,2020
Minithumbdown
By: 'Mark Batson'
Aug 03,2020
0 people found
this helpful
Purchased a house through Springbok's "Fast Sale" process and only this weekend, some 9 months after offer acceptance, we finally have the keys. Our experience with Vicky during the initial stages of viewing and offering on the property were fantastic, but from there on, once passed ...
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“I'm on the move......”

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Jul 31,2020
Minithumbup
Ahmed
By: 'Judith Cole'
Jul 31,2020
0 people found
this helpful
A sale was achieved within a week which was extremely impressive. I was kept informed at all times and things were done when they said they would be. Ahmed, as my sales negotiator, explained all the stages very clearly...
read full review
Was this helpful? Yes

“Super easy and worry free...”

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Jul 30,2020
Minithumbup
By: 'Seb stall'
Jul 30,2020
0 people found
this helpful
Recently purchased our first our first home through Springbok. The great thing about these guys is that we were able to put down a small holding fee and legally secure the property for a fixed time while we were sorting the solicitors etc out... it ...
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“Clear and great value...”

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Jul 29,2020
Minithumbup
ryan
By: 'Ben bradley'
Jul 29,2020
0 people found
this helpful
Ryan Ruscoe was patient and explained everything I needed to know clearly and helped through every step, highly recommended and offer really well priced houses....
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“Ryan has dealt with us throughout the sale of......”

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Jul 28,2020
Minithumbup
ryan
By: 'Lynne Oliver'
Jul 28,2020
0 people found
this helpful
Ryan has dealt with us throughout the sale of or house, communication has been excellent and always so helpful and pleasant to speak too. I would use this company again no problem...
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“Very friendly staff easy to talk and deal wi......”

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Jul 25,2020
Minithumbup
Junaid
By: 'M Shafique'
Jul 25,2020
0 people found
this helpful
Very friendly staff easy to talk and deal with , Best regards, Doing early review Hoping to go everything smoothly until completion ,...
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“Good Service, quick response over email.Fro......”

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Jul 24,2020
Minithumbup
Ben
By: 'Sally'
Jul 24,2020
0 people found
this helpful
Good Service, quick response over email. From start to finish, we've had a good level of contact, all bookings are confirmed by TEXT and email contact is perfect....
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“Very good help...”

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Jul 24,2020
Minithumbup
ryan
Laura
By: 'Mark wall'
Jul 24,2020
0 people found
this helpful
From start to finish springbok have helped me through the process Ryan ruscoe have helped me with the selling of my property even in these difficult times with covid he has helped me with the market of the property....
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“Jay Khan was a massive help and great source ......”

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Jul 23,2020
Minithumbup
Junaid
By: 'Jayne Topping'
Jul 23,2020
0 people found
this helpful
Jay Khan was a massive help and great source of information when we were negotiating the purchase of a property. Always on hand if I had a question and feeding back where we were up to. Can’t thank him enough, you’re a credit ...
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“Very pleased...”

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Jul 22,2020
Minithumbup
Junaid
By: 'Anna Shaw'
Jul 22,2020
0 people found
this helpful
Junaid Kahn worked hard to sell our house, kept in touch and kept us informed and updated. I am very pleased with the service provided....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12