Camden, London, NW1
4.9/5, 320 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction

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2020 Estate & Letting Agent Awards


“Sophie is prompt, friendly and patient. Quick......”

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Jul 30,2020
Minithumbup
Sophie
By: 'Leah'
Jul 30,2020
0 people found
this helpful
Sophie is prompt, friendly and patient. Quick to follow up on enquiries and prompt in sending out videos and photos when suggesting alternative properties.
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Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 171 5 49 1 32 0 13 1
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
Images & Videos
Victorstone Property Consultants Branches (view all )

“Sophie was really helpful and approachable as......”

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Jul 31,2020
Minithumbup
Sophie
By: 'Amanda Brick'
Jul 31,2020
0 people found
this helpful
Sophie was really helpful and approachable as she always replied quickly to answer any of our questions and worked hard to help us sort out our flat. Her positive and friendly attitude made the whole process a lot nicer....
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“Sophie was really lovely and helpful during o......”

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Jul 31,2020
Minithumbup
Sophie
By: 'Beya Khaldi'
Jul 31,2020
0 people found
this helpful
Sophie was really lovely and helpful during our flat search. She was constantly in contact with us and responded very quickly regardless of the time of day....
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“Sophie is prompt, friendly and patient. Quick......”

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Jul 30,2020
Minithumbup
Sophie
By: 'Leah'
Jul 30,2020
0 people found
this helpful
Sophie is prompt, friendly and patient. Quick to follow up on enquiries and prompt in sending out videos and photos when suggesting alternative properties....
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“Naeman offers a great service!...”

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Jul 30,2020
Minithumbup
Naeman
By: 'Matias Ferraro'
Jul 30,2020
0 people found
this helpful
Naeman was very kind and professional. He is very enthusiastic and helpful when needing to find a property to let....
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“Sophie has been so helpful and has really out......”

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Jul 30,2020
Minithumbup
Sophie
By: 'Bronagh Kelly'
Jul 30,2020
0 people found
this helpful
Sophie has been so helpful and has really outdone herself helping us find somewhere that we liked and met the requirements! She’s been lovely and quick to respond when it came to any questions we had!...
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“Sophie is an excellent lettings agent. She is......”

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Jul 30,2020
Minithumbup
Sophie
By: 'Yousef Butt'
Jul 30,2020
0 people found
this helpful
Sophie is an excellent lettings agent. She is hands-on and eager to provide various options that might be suitable to your needs. I would highly recommend her....
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“Amazing Agent!...”

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Jul 29,2020
Minithumbup
Sophie
By: 'Aruzo Amini'
Jul 29,2020
0 people found
this helpful
Sophie was so kind, and she was so helpful with finding me a place that fit my needs and beneficial for me. She is very understanding and would do anything she can to make sure you get the property you wish for!...
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“Super Sophie!...”

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Jul 29,2020
Minithumbup
Sophie
By: 'Tara Day'
Jul 29,2020
0 people found
this helpful
Sophie has shown time and time again her exemplary customer service skills. She has consistently gone above & beyond at every opportunity. She has massively exceeded any experience I have had with any other estate agent used previously. I would highly recommend. Once again, thanks very ...
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“Amazing Sophie!...”

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Jul 29,2020
Minithumbup
Sophie
By: 'Lauren wilkins'
Jul 29,2020
0 people found
this helpful
Sophie is amazing!! She has gone above & beyond with helping me find a place to live. I couldn’t recommend her enough, she is very professional and friendly. I have had problems in the past with estate agents but very happy with the service I ...
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“BEYOND AMAZING - Sophie Wilkins...”

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Jul 22,2020
Minithumbup
Sophie
By: 'Karan Vadgama'
Jul 22,2020
0 people found
this helpful
Sophie has been beyond helpful in our search for properties. If you are a student, can’t recommend her enough to help!!! Super responsive and goes out of her way to find the right place for you. Thank you Sophie!!...
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“Sophie was very nice and friendly to work wit......”

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Jul 18,2020
Minithumbdown
Sophie
By: 'Shreya Desai'
Jul 18,2020
0 people found
this helpful
Sophie was very nice and friendly to work with. She was very helpful and responded quickly to our messages and queries. We were very happy with the end result....
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“very helpful and fast...”

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Jul 17,2020
Minithumbup
Sophie
By: 'sara rondon'
Jul 17,2020
0 people found
this helpful
Sophie was very helpful and fast. As soon as I asked for a viewing she arranged it and actually showed us several flats, not only the one we initially enquired about, which took a load of research work off our hands. She is very easy ...
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“I have been very impressed with Sophie Wilkin......”

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Jul 16,2020
Minithumbup
Sophie
By: 'Tim'
Jul 16,2020
0 people found
this helpful
I have been very impressed with Sophie Wilkins. She was able to contact me concerning an available property in a building I had expressed interest in previously. Her constant availability viA WhatsApp at all points of the day has made this the most seamless home ...
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“I was begging this agency to get back my deposit for almost 2 months......”

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Feb 04,2020
Minithumbdown
By: 'tpapas'
Feb 04,2020
0 people found
this helpful
I was begging this agency for almost 2 months to get my deposit back after I moved out and the landlord requested the full return of my deposit. I sent 23 e-mails, called 5 times and my landlord also called them more than 5 times as he was also ...
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“I've been chasing Victorstone for two months ......”

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Dec 30,2019
Minithumbdown
Sophie
Lawrance
By: 'Adrienne'
Dec 30,2019
0 people found
this helpful
I've been chasing Victorstone for two months for a return of my deposit. It was paid in good faith for an offer on a flat and I was assured by Sophie the money would be returned swiftly if the offered was declined, which is what ...
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“So helpful and dedicated! Sophie really went......”

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Nov 21,2019
Minithumbup
Sophie
By: 'Sophia rai'
Nov 21,2019
0 people found
this helpful
So helpful and dedicated! Sophie really went above and beyond to find the perfect flat for us! Highly recommend her!...
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“So helpful and dedicated! Sophie really went......”

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Nov 21,2019
Minithumbup
Sophie
By: 'Sophia rai'
Nov 21,2019
0 people found
this helpful
So helpful and dedicated! Sophie really went above and beyond to find the perfect flat for us! Highly recommend her!...
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“Sophie is kind and patient in the conservatio......”

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Oct 18,2019
Minithumbup
By: 'Josh'
Oct 18,2019
0 people found
this helpful
Sophie is kind and patient in the conservation and helped me to find my accommodation in London for my degree. Appreciate this !...
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“Good experience...”

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Jun 19,2019
Minithumbup
Sophie
By: 'Laiz Laura Godoy'
Jun 19,2019
0 people found
this helpful
Sophie was very efficient and give me the right attention! She follows all the the process and made an excellent job!...
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“Helpful and kind...”

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May 14,2019
Minithumbup
Sophie
By: 'Anna'
May 14,2019
0 people found
this helpful
Sophie was very helpful since the very beginning of my property search. Initially, I was contacted and asked about my preferences and details in which she used to provide me more options to choose from. I had my first flat viewing with her and Sophie ...
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“Jonathan was outstanding...”

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May 06,2019
Minithumbup
Jonathan
By: 'Raquel'
May 06,2019
0 people found
this helpful
Joanthan was incredibly helpful during the process. From day one when he promptly arranged the flat viewing to getting the contract sorted in time to meet our requirements. Cannot recommend him enough, especially after years of dealing with terrible letting agencies....
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Comment on agent fees
He always keep us updated with the process and chased a lot of people to get things done to suit our timeline.
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“Very helpful in helping us look for student flats...”

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May 04,2019
Minithumbup
Sophie
By: 'Erin'
May 04,2019
0 people found
this helpful
Sophie was very helpful and always kept us informed of any updates in our search for an appropriate student flat. We look forward to continuing our search and finding the perfect property soon with her help....
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By: Emma
May 07, 2019
View all comments (1)
I would just like to thank Sophie for all of her help in our search for a student property, I was always made aware of any updates to the property promptly and Sophie explained everything to me very clearly. I was also sent similar properties via email which helped us to narrow down our search for our perfect property. Thank you for all your help. ...

“Highly Recommend...”

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Oct 11,2018
Minithumbup
By: 'Lizzie'
Oct 11,2018
2 people found
this helpful
I have recently purchased a property through Victostone; dealing primarily with Diellza and occasionally with Kirill, I found them both friendly and helpful throughout the process. Diellza was a fantastic help at chasing up the solicitors on both sides and ensuring the purchase was completed ...
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“Great Service...”

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Sep 22,2018
Minithumbup
By: 'LouiseK'
Sep 22,2018
2 people found
this helpful
Kirill & Diellza were truly professional throughout the process. Working in a timely & responsive manner. Helping to resolve any issues & acting as a great liaison between us, the Buyers & numerous solicitors. They managed to arrange viewings & secure an offer where other 'cheaper' online Estate Agents had ...
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Comment on agent fees
Agent Fees slightly below market rate
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“Camden flat...”

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Aug 09,2018
Minithumbup
Robert
By: 'Nicholas'
Aug 09,2018
1 people found
this helpful
My experience with Jordi Borras has been fantastic ever since I first contacted him about the flat. He was always super responsive to my questions, very friendly and helpful throughout the process. I would choose him again in the future and I recommend him to ...
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Comment on agent fees
Fair
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Staff picture Lawrance
(20)
Staff picture Sophie
(18)
Staff picture Zoya
(8)
Staff picture Jonathan
(1)
Staff picture Naeman
(1)
Staff picture Andrea
(0)
Staff picture Satnam
(0)
No image available Thahera
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No image available Ephraim
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1