Worcester, WR1
4.9/5, 226 reviews
98% recommended
94% lettings valuation accuracy
98% lettings fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“Brilliant Service...”

Share on :
Jul 27,2020
Minithumbup
Maria
Harriet
By: 'Jacob Lewis'
Jul 27,2020
1 people found
this helpful
Brilliant customer service provided by Maria and Harriet when arranging our letting through Northwood. Great communication was provided and they made us feel at ease due to this being our first letting. Would highly recommend.
Was this helpful? Yes
By: Jonathan Edwards
Aug 05, 2020
Hi Jacob, Many thanks for posting a review and for your positive feedback which is very much appreciated. Renting for the first time can seem a bit daunting and it is great to know that we were able to make the process as easy as possible for you. We did not get to see you on the keys day as you were busy on van duty but we all hope that you and Ellie are settling in well and enjoying your new home. Best wishes from all of us. Jonathan

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 165 4 0 0 0 0 2 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“Northwood...”

Share on :
Aug 01,2020
Minithumbup
Harriet
Jonathan
By: 'Eleanor Inge'
Aug 01,2020
1 people found
this helpful
Very thorough and helpful, not just in assisting in finding a home but also throughout my tenancy. Wonderful people, especially with the fact I’m a little absentminded when it comes to keys aha. 10 out of 10, would recommend....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Aug 05, 2020
View all comments (1)
Hi Eleanor, many thanks for posting a review and for your kind words. It has been a pleasure to help. keys can be awkward things at the best of times ? With best wishes from all of us. Jonathan ...

“Brilliant Service...”

Share on :
Jul 27,2020
Minithumbup
Maria
Harriet
By: 'Jacob Lewis'
Jul 27,2020
1 people found
this helpful
Brilliant customer service provided by Maria and Harriet when arranging our letting through Northwood. Great communication was provided and they made us feel at ease due to this being our first letting. Would highly recommend....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Aug 05, 2020
View all comments (1)
Hi Jacob, Many thanks for posting a review and for your positive feedback which is very much appreciated. Renting for the first time can seem a bit daunting and it is great to know that we were able to make the process as easy as possible for you. We did not get to see you on the keys day as you were busy on van duty but we all hope that you and Ellie are settling in well and enjoying your new home. Best wishes from all of us. Jonathan ...

“Never a bad word to say about Northwood. We ......”

Share on :
Jul 27,2020
Minithumbup
Harriet
By: 'Leisha Rymsza'
Jul 27,2020
1 people found
this helpful
Never a bad word to say about Northwood. We have been renting from Northwood for nearly 4 years now and only experienced great service. Harriet is our 'go to' and she is great! Friendly and always ready to help....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Aug 06, 2020
View all comments (1)
Hi Leisha, thank you so much for taking the time to post a review and for your kind comments, it is really appreciated and gave Harriet in particular a warm glow inside. Where did 4 years go to? - It seems only yesterday (well maybe a year or so) since the twins arrived. Our very best wishes to you all. Jonathan ...

“Friendly helpful staff who will make the move......”

Share on :
Jul 24,2020
Minithumbup
Harriet
Robert
By: 'Liam willems'
Jul 24,2020
2 people found
this helpful
Friendly helpful staff who will make the move less stressful. They went that extra mile to help with my search for a property, and securing it. Documents were ready sign and moved in happily....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 27, 2020
View all comments (1)
Hi Liam, many thanks for posting a review and for your positive feedback. It has been a pleasure to help and we hope you will be very happy in your new Malvern home. Best wishes from all of us. Jonathan ...

“I have been letting my flat from Northwood fo......”

Share on :
Jul 20,2020
Minithumbup
By: 'Paul Tuininga'
Jul 20,2020
1 people found
this helpful
I have been letting my flat from Northwood for 5 years now. They have always been reliable and helpful. On the the rare occasions I have had problems they have always sorted it out straight away. They have looked after me well....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 22, 2020
View all comments (1)
Hi Paul, many thanks for posting a review and for your positive feedback. It is much appreciated and all the more so as you have 5 years experience of how we do things. With best wishes from all of us. Jonathan ...

“I would highly recommend Northwood as your le......”

Share on :
Jul 11,2020
Minithumbup
Harriet
Jonathan
By: 'Ben clewer'
Jul 11,2020
1 people found
this helpful
I would highly recommend Northwood as your letting agent. Especially after the recent help I received during lockdown and being out of work for a month. They went above and beyond when i had trouble with a months rent until i was back in work. ...
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 14, 2020
View all comments (1)
Hi Ben, thank you for taking the time to post a review and for your positive comments. It is greatly appreciated. It has certainly been a challenging time during the COVID outbreak but, when people are up-front about their situation and keep the lines of communication open, we have found that landlord's have generally been willing to accept sensible and pragmatic proposals. I am pleased that we were able to help at what must have been a difficult and uncertain time for you. with best wishes from ...

“All the team at Northwood I found very profes......”

Share on :
Jul 10,2020
Minithumbup
Harriet
Jonathan
By: 'Gareth Williams'
Jul 10,2020
1 people found
this helpful
All the team at Northwood I found very professional ,friendly and helpful throughout the whole renting process . Recommend Northwood to everyone....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 14, 2020
View all comments (1)
Hi Gareth, many thanks for taking the time to post a review and for your kind comments. Since we first opened our doors in 2003, two of our main aims have been to provide highly professional service and to do so in a friendly and helpful manner. It is really pleasing to hear that this has been your experience with Northwood to date. Best wishes from all of us. Jonathan ...

“I think the whole process was made easy and s......”

Share on :
Jul 09,2020
Minithumbup
Harriet
Maria
By: 'Ashley Birt'
Jul 09,2020
2 people found
this helpful
I think the whole process was made easy and simple. Obviously due to the current circumstances we were unable 2 veiw the property in person before we got the Keys so we are now realising that the house was very dirty and needed fully redecorating. Other ...
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 13, 2020
View all comments (1)
Hi Ashley, many thanks for taking the time to post some feedback and for your kind comments. We have indeed been in very unusual times it great that we have managed to help you and your family move to a new home in these unprecedented times. It is disappointing to hear that the property did not fully meet your expectations in the circumstances but we hope that you will all be very happy once you get settled in, especially once the second bedroom becomes "Princess Pink". With best wishes from all ...

“Northwood Lettings were great! Viewed the pro......”

Share on :
Jul 09,2020
Minithumbup
By: 'Kate McGrath'
Jul 09,2020
2 people found
this helpful
Northwood Lettings were great! Viewed the property on the date and time agreed, everything went ahead easily and quickly! Would recommend......
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 14, 2020
View all comments (1)
Hi Kate, The last few months have been a challenging time for everyone which makes it all the more pleasing that working within the restrictions we have been able to help you secure your new home. Your positive feedback is greatly appreciated and we wish every happiness. Best wishes from all of us. Jonathan ...

“Northwood Worcester...”

Share on :
Jul 09,2020
Minithumbup
Harriet
Robert
By: 'Grace Hewitt'
Jul 09,2020
2 people found
this helpful
I can’t recommend Northwood, Worcester enough, they have been incredibly efficient and professional throughout. Thank you for making the letting process as stress free as possible....
read full review
Was this helpful? Yes
By: Jonathan Edwards
Jul 14, 2020
View all comments (1)
Hi Grace, thank you for taking the time to post a review and for your positive feedback, it is very much appreciated. It has been a pleasure to be involved with your Barbourne property and we look forward to helping you with the next phase. Best wishes from all of us. Jonathan ...

“Thank you Northwood...”

Share on :
Feb 14,2020
Minithumbup
Harriet
Robert
By: 'Amelia Hobbs'
Feb 14,2020
2 people found
this helpful
Rented through Northwood for nearly two years and they made the whole experience so easy. We had a bad experience previously renting from a different local agent and we were nervous when changing properties. Northwood never made us feel like we were at fault with ...
read full review
Was this helpful? Yes
By: Jonathan
Feb 21, 2020
View all comments (1)
Hi Amelia, thank you so much for your lovely feedback. It is a shame that you had a bad experience with a different letting agent but good to know that you have been so happy with the service that you have had from Northwood over 2 years. All letting companies are not the same and it is great to hear that our customer service really does make a difference. Best wishes from all of the Northwood team, especially with your plans to purchase a property. ...

“Trying to make an appointment to view a prope......”

Share on :
Dec 18,2019
Minithumbdown
By: 'Tracey Williams'
Dec 18,2019
1 people found
this helpful
Trying to make an appointment to view a property was painful, no interest shown and customer service was non existent.... very disappointing...
read full review
Was this helpful? Yes
By: Jonathan
Dec 18, 2019
View all comments (1)
Hello Tracey, thank you for taking the time to leave a review and I apologise if the experience you have had while trying to book a viewing fell way below the high standards of service that we aim to achieve for all our customers and potential customers. As owner of the business, I would be extremely grateful if you could please email me full details of what happened and when so that I can look into things and take whatever action may be appropriate. Please email me at jonathanedwards@northwoo ...

“Northwood have been excellent during the enti......”

Share on :
Nov 15,2019
Minithumbup
Robert
By: 'Gemma Yanez'
Nov 15,2019
1 people found
this helpful
Northwood have been excellent during the entire letting process, would definitely consider them in future, they’re completely transparent and down to earth....
read full review
Was this helpful? Yes

“Excellent customer service provided by Harrie......”

Share on :
Oct 21,2019
Minithumbup
Harriet
By: 'Dean Gallen'
Oct 21,2019
0 people found
this helpful
Excellent customer service provided by Harriet Starrs at Northwood, Worcester. Goes out of her way to provide that extra mile - always delivers and any request I make is actioned very quickly. A pleasure to deal with...
read full review
Was this helpful? Yes

“Northwood couldn't have been more helpful. I......”

Share on :
Oct 08,2019
Minithumbup
Jonathan
Robert
By: 'Lisa Simpkins'
Oct 08,2019
2 people found
this helpful
Northwood couldn't have been more helpful. I'm new to renting and they made the process very easy and their communication was excellent. Would highly recommend....
read full review
Was this helpful? Yes
By: Jon Edwards
Oct 09, 2019
View all comments (1)
Hi Lisa, thank you so much for taking the time to post a review of Northwood and for your lovely feedback which is very much appreciated. Having happy customers willing to recommend us to others is the best endorsement. We hope you are settling in well in your new home and will be very happy there. With best wishes from all the team, Jon ...

“They were really quick to respond to any prob......”

Share on :
Sep 11,2019
Minithumbup
Robert
By: 'Thea Thompson'
Sep 11,2019
0 people found
this helpful
They were really quick to respond to any problems. Very friendly and helpful staff. Definitely would recommend to them to friends and family....
read full review
Was this helpful? Yes

“I have been with Northwood for over a decade ......”

Share on :
Sep 10,2019
Minithumbup
Harriet
Maria
By: 'Heather Posey'
Sep 10,2019
1 people found
this helpful
I have been with Northwood for over a decade and have always been absolutely delighted with the service they have provided. I feel totally assured and confident with them as my property letting agent. I have had contact with every member of staff and have ...
read full review
Was this helpful? Yes

“A very responsive letting agency..repairs car......”

Share on :
Sep 05,2019
Minithumbup
Harriet
By: 'MR JOSEPH D HOPKINS'
Sep 05,2019
1 people found
this helpful
A very responsive letting agency..repairs carried out quickly and efficiently. I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends...
read full review
Was this helpful? Yes

“Everyone i dealt with at Northwood made the w......”

Share on :
Aug 31,2019
Minithumbup
Robert
By: 'Ben Clewer'
Aug 31,2019
0 people found
this helpful
Everyone i dealt with at Northwood made the whole process very easy from start to finish. Always polite when in communication and efficient at replying to enquires. Would recommend to anyone........
read full review
Was this helpful? Yes

“I have always found Jonathan of Northwood, Wo......”

Share on :
Aug 31,2019
Minithumbup
Jonathan
By: 'Sarah Woodward'
Aug 31,2019
1 people found
this helpful
I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, ...
read full review
Was this helpful? Yes
By: Jonathan
Oct 28, 2019
View all comments (1)
Hi Sarah, It has been a pleasure to be involved with your property and to have helped with your dad's property also. He is fondly remembered, a true gentleman. During the last 13 years, several sets of occupiers have enjoyed living at the house and it has changed and been upgraded along the way as part of its journey. Perhaps the biggest surprise we had several years ago however was to see what turned out to be a coffee table in the shape of a coffin in the conservatory - not something we see ev ...

“Rob let a property to me early this year and ......”

Share on :
Aug 31,2019
Minithumbdown
Robert
Harriet
By: 'Sunnie Moore'
Aug 31,2019
0 people found
this helpful
Rob let a property to me early this year and my experience with him and Harriet was fantastic. They were so professional yet personable. They made me feel totally relaxed in a highly stressful situation. Everything was done efficiently and quickly. Very happy....
read full review
Was this helpful? Yes

“Professional Letting Agents - Top Class - we ......”

Share on :
Aug 28,2019
Minithumbup
Harriet
Jonathan
By: 'Adrian Heffernan'
Aug 28,2019
1 people found
this helpful
Professional Letting Agents - Top Class - we have used Northwood for around 5 years now having previously used another company and have no complaints. Any queries are dealt with quickly and efficiently and we feel comfortable our property is in good hands....
read full review
Was this helpful? Yes
By: Jon Edwards
Oct 08, 2019
View all comments (1)
Hi Adrian, Many thanks for taking the time to post a review of your dealings with Northwood and for your kind comments which are very much appreciated. It is a pleasure to be involved with your property and I am grateful for the enjoyable discussions that we have had along the way. Thank you. With best wishes from the whole team. Jon ...

“Consistently Good ServiceI have used Northw......”

Share on :
Aug 27,2019
Minithumbup
By: 'Hannah Talbot'
Aug 27,2019
2 people found
this helpful
Consistently Good Service I have used Northwoods as my letting agents for almost five years and have found them to be approachable, fair and helpful during this time. They are considerate about my working patterns and communication preferences, and always follow up on any query ...
read full review
Was this helpful? Yes
By: Jon
Oct 08, 2019
View all comments (1)
Hi Hannah, thank you so much for your kind comments and for taking the time to post feedback on allAgents. Our aim when we first set up in 2003 was to give professional, helpful and friendly service and it is great that you have been happy with your choice to put your property with us. Thank you from all of us. Jon ...

“We rented with Northwood for just over 18 mon......”

Share on :
Aug 27,2019
Minithumbup
Harriet
Robert
By: 'Luke Townsend'
Aug 27,2019
1 people found
this helpful
We rented with Northwood for just over 18 months and the level of service provided was superb. From the first viewing and up until our recent exit Northwood ( Jonathan,Rob & Harriet were our main points of contact) were extremely helpful, courteous and proactive. We had two ...
read full review
Was this helpful? Yes
By: Jon Edwards
Oct 08, 2019
View all comments (1)
Hi Luke, I remember well showing you around the apartment and running through how many bits and pieces were included in the letting. Thank you for looking after them all so well throughout the tenancy and for taking the time to post a review of your experience of renting through Northwood. It is much appreciated and we wish you all the very best for the future. Jon ...

“Excellent service friendly and helpful always......”

Share on :
Aug 26,2019
Minithumbup
By: 'Stephen wise'
Aug 26,2019
2 people found
this helpful
Excellent service friendly and helpful always kept me informed of progress. Very efficient found tenants quickly, everything was well organised from start to finish...
read full review
Was this helpful? Yes
By: Jon
Sep 28, 2019
View all comments (1)
Hello Stephen, many thanks for your kind comments and for taking the time to post a review. It has been a pleasure to find two sets of tenants for your property and many thanks for your repeat business. We look forward to helping again in the future and although you manage your property yourself, we are always here if you need some help at any point. Best wishes. Jon ...

“Very thorough and trust worthy letting agent.......”

Share on :
Aug 26,2019
Minithumbup
Harriet
Jonathan
By: 'Russell Browne'
Aug 26,2019
2 people found
this helpful
Very thorough and trust worthy letting agent. I've been with them for two years and just signed up again for 3 more. Very helpful with any issues and clear explanations....
read full review
Was this helpful? Yes
By: Jon
Oct 08, 2019
View all comments (1)
Hi Russell, thank you for taking the time to post a review and for your kind comments. It has been a pleasure to be involved in following the buy-to-let process with you through to letting the two properties and renewing the guaranteed rent contracts for a further 3 years giving you a total of 5 years of uninterrupted rental income. The peace of mind that you have enjoyed is what out guaranteed rent contract is all about. Best wishes from all of us. Jon ...

“The service is so efficient that renting out ......”

Share on :
Aug 24,2019
Minithumbup
By: 'Jackie'
Aug 24,2019
2 people found
this helpful
The service is so efficient that renting out my property is easy - I would highly recommend - Harriet is my contact and she is professional and friendly and gets the job done...
read full review
Was this helpful? Yes

“Having never rented before and unsure of the ......”

Share on :
Aug 23,2019
Minithumbup
By: 'Simon Tattersfield'
Aug 23,2019
1 people found
this helpful
Having never rented before and unsure of the process, Northwood took me through the process step by step, excellent on going service, would highly recommend....
read full review
Was this helpful? Yes
Staff picture Jonathan
(67)
Staff picture Maria
(26)
Staff picture Robert
(36)
Staff picture Harriet
(43)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

Awards won by Northwood, Worcester WR1 1SA


As Seen On

Get in touch with

Northwood

Branch - Worcester, WR1