First and foremost, this director does not belong to the National Association of Estate Agents. He is particularly threatenting and unruley when it comes to doing what they promise. All the ladies and gents that work for him are rude and unprofessional. [Removed] Avoid at all costs!
What agent could do to change your mind?
Absolutely nothing. They should not be in business. Notice every flat they rent is bad condition before it is rented out. Due to too many disgruntled tenants.