Universal Square, Manchester, M12
4.7/5, 2234 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“Good Service, quick response over email.Fro......”

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Jul 24,2020
Minithumbup
Ben
By: 'Sally'
Jul 24,2020
0 people found
this helpful
Good Service, quick response over email.

From start to finish, we've had a good level of contact, all bookings are confirmed by TEXT and email contact is perfect.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 3 6 1 1029 48 949 32 51 48
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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Images & Videos

“Our sales negotiator Ahmed was always really ......”

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Aug 03,2020
Minithumbup
Ahmed
By: 'Rachel'
Aug 03,2020
0 people found
this helpful
Our sales negotiator Ahmed was always really easy to contact and responded to missed calls straight away which was great when we wanted more info on the property...
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“I'm on the move......”

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Jul 31,2020
Minithumbup
Ahmed
By: 'Judith Cole'
Jul 31,2020
0 people found
this helpful
A sale was achieved within a week which was extremely impressive. I was kept informed at all times and things were done when they said they would be. Ahmed, as my sales negotiator, explained all the stages very clearly...
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“Super easy and worry free...”

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Jul 30,2020
Minithumbup
By: 'Seb stall'
Jul 30,2020
0 people found
this helpful
Recently purchased our first our first home through Springbok. The great thing about these guys is that we were able to put down a small holding fee and legally secure the property for a fixed time while we were sorting the solicitors etc out... it ...
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“Clear and great value...”

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Jul 29,2020
Minithumbup
ryan
By: 'Ben bradley'
Jul 29,2020
0 people found
this helpful
Ryan Ruscoe was patient and explained everything I needed to know clearly and helped through every step, highly recommended and offer really well priced houses....
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“Ryan has dealt with us throughout the sale of......”

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Jul 28,2020
Minithumbup
By: 'Lynne Oliver'
Jul 28,2020
0 people found
this helpful
Ryan has dealt with us throughout the sale of or house, communication has been excellent and always so helpful and pleasant to speak too. I would use this company again no problem...
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“Very friendly staff easy to talk and deal wi......”

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Jul 25,2020
Minithumbup
Junaid
By: 'M Shafique'
Jul 25,2020
0 people found
this helpful
Very friendly staff easy to talk and deal with , Best regards, Doing early review Hoping to go everything smoothly until completion ,...
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“Good Service, quick response over email.Fro......”

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Jul 24,2020
Minithumbup
Ben
By: 'Sally'
Jul 24,2020
0 people found
this helpful
Good Service, quick response over email. From start to finish, we've had a good level of contact, all bookings are confirmed by TEXT and email contact is perfect....
read full review
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“Very good help...”

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Jul 24,2020
Minithumbup
ryan
Laura
By: 'Mark wall'
Jul 24,2020
0 people found
this helpful
From start to finish springbok have helped me through the process Ryan ruscoe have helped me with the selling of my property even in these difficult times with covid he has helped me with the market of the property....
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“Jay Khan was a massive help and great source ......”

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Jul 23,2020
Minithumbup
Junaid
By: 'Jayne Topping'
Jul 23,2020
0 people found
this helpful
Jay Khan was a massive help and great source of information when we were negotiating the purchase of a property. Always on hand if I had a question and feeding back where we were up to. Can’t thank him enough, you’re a credit ...
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“Very pleased...”

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Jul 22,2020
Minithumbup
Junaid
By: 'Anna Shaw'
Jul 22,2020
0 people found
this helpful
Junaid Kahn worked hard to sell our house, kept in touch and kept us informed and updated. I am very pleased with the service provided....
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“Ben Taylor was a great help and very supporti......”

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Jul 22,2020
Minithumbup
Ben
By: 'Alyona Saldanha'
Jul 22,2020
0 people found
this helpful
Ben Taylor was a great help and very supportive through the process. He was open and communicative. Thank you for your help Ben....
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“I would definitely recommend Ahmed and spring......”

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Jul 21,2020
Minithumbup
By: 'Jayant Dhanwantri'
Jul 21,2020
0 people found
this helpful
I would definitely recommend Ahmed and springbok. Ahmed was on the ball on every step of the way and very helpful and informative. He is a great asset to your organisation. Thank you Ahmed and well done and keep up the good work you are ...
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“Very professional very patient and understand......”

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Jul 21,2020
Minithumbup
By: 'Sarah Devent'
Jul 21,2020
0 people found
this helpful
Very professional very patient and understanding Very easy to communicate with And makes all the process of moving home feel at ease. And always more than happy to help and resolve any issues you have speedily And Courteously...
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“Smooth easy process of being able to book a v......”

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Jul 20,2020
Minithumbup
ryan
By: 'Lee Newland'
Jul 20,2020
0 people found
this helpful
Smooth easy process of being able to book a viewing of the property we were interested in and lead up to an offer being accepted. Ryan was easy to get hold of and would quickly respond to any questions we had....
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“We made an offer on a property and it was acc......”

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Jul 18,2020
Minithumbup
By: 'Rikki Watts'
Jul 18,2020
0 people found
this helpful
We made an offer on a property and it was accepted and taken off the market within 24 hours. We can’t thank Jay Khan enough for helping us secure the property. Thank you for all your help!...
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“Ahmed made swift work of our viewing and offe......”

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Jul 17,2020
Minithumbup
Ahmed
By: 'Paul Shand'
Jul 17,2020
0 people found
this helpful
Ahmed made swift work of our viewing and offer with courtesy and assistance when required. Seems like a very good set of agents at Springbok Properties....
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“Vicki was very friendly and efficient made it......”

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Jul 17,2020
Minithumbup
By: 'gareth Richardson'
Jul 17,2020
0 people found
this helpful
Vicki was very friendly and efficient made it so easy for me I would recommend this service to others. Overall great experience...
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“Excellent service, I phoned Springbok on Satu......”

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Jul 16,2020
Minithumbup
By: 'Pam Denos'
Jul 16,2020
0 people found
this helpful
Excellent service, I phoned Springbok on Saturday to view a property, the viewing was arranged for Sunday & on Monday my offer was accepted !!! Everything was sorted by Vicky on the phone, easy, easy no hassle or time wasting...
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“House purchase...”

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Jul 16,2020
Minithumbup
Junaid
By: 'Robert Preece'
Jul 16,2020
0 people found
this helpful
Process of sale is efficient but does miss some of the personal aspects of a local agent. In particular I would’ve preferred viewing the property meeting an agent rather than the owner, as it allows for a more open conversation. Did encounter some slight ...
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“Will McCole's review of Springbok agent...”

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Jul 15,2020
Minithumbup
Ahmed
By: 'Will McCole'
Jul 15,2020
0 people found
this helpful
Efficient, kept me informed about everything that was happening, always quick to return my call,hard working, got viewers for my property quickly...
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“Very professional and friendly Agent. Brillia......”

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Jul 15,2020
Minithumbup
Ahmed
By: 'Slawek Kwietniewski'
Jul 15,2020
0 people found
this helpful
Very professional and friendly Agent. Brilliant communication,website easy to use. I would love to do more bussines with Springbok and Ahmed. I can highly recommend his service....
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“Everything was done in a quick professional m......”

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Jul 14,2020
Minithumbup
Daniel
By: 'Richard Reekie'
Jul 14,2020
0 people found
this helpful
Everything was done in a quick professional manner and when market opened it was sold within couple of weeks Thank you...
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“Friendly and professional service...”

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Jul 14,2020
Minithumbup
Adam
Ahmed
By: 'Laraine blything'
Jul 14,2020
0 people found
this helpful
So far we have viewed a property with springbok and placed an offer which is currently being processed. We have dealt with Adam and Ahmed in particular and found them both to be very professional and helpful. Every conversation has been friendly and the service ...
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“I am dealing with Ryan Ruscoe on the purchase......”

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Jul 14,2020
Minithumbup
ryan
By: 'Sam'
Jul 14,2020
0 people found
this helpful
I am dealing with Ryan Ruscoe on the purchase of a property. From my initial contact in arranging a viewing, Ryan was very diligent and honest. Unlike other estate agents, he made me aware of what to expect at the property since it was a ...
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“During the process of requesting information ......”

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Jul 13,2020
Minithumbup
Ben
By: 'Ian Corsellis'
Jul 13,2020
0 people found
this helpful
During the process of requesting information on the properties for sale in the St Bees / Whitehaven area, the Springbok team were prompt and courteous at all times and I would recommend their professional attitude to any one who is considering buying or selling properties in ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12